What Readers Want

readers want

If you’re a writer, the most effective way to attract readers is to carefully consider what readers want. It really is that simple.

But don’t fall into the common trap of thinking things like, “Most people won’t mind if there are typos,” “I know someone who paid $25 for an e-book, so I can sell mine for $9.99,” or “The content is more important than the cover.”

Don’t think, “What will the reader settle for?” Think, “What does the reader want?”

Fewer customers will settle for it. Many more customers will buy what they want.

I don’t mean that you have to write in the most popular genre. I don’t mean that you have to sell out, compromising your beliefs. I don’t mean that you have to study the bestsellers and copy their techniques.

You do need to think long and hard about what your specific target audience wants if you wish to maximize your sales. Following are specific examples of what I mean:

  • Readers want stories that they will enjoy and nonfiction books that will be useful. The storyline or content should be complete, thought out well, engaging throughout, pleasing to the specific target audience, better than average, and within reasonable scope of their expectations (based on the cover, blurb, and category). Readers want to love or despise the main characters, and they want to relate to characters or enjoy a new experience.
  • Genre readers want their expectations for the genre to be met. For example, romance readers want to fall in love, cry over broken hearts, see broken hearts mended, enjoy a happy ending, etc.; in a given romance subgenre, they want just the right amount of explicitness. They don’t want the protagonist to have certain behavior flaws. It pays to research and understand the specific target audience. Readers don’t want stories that violate important rules for the genre.
  • Readers want a clear indication of what they’re getting at a glance. This means that the cover must visually show what your book is about. The precise fiction subgenre or nonfiction subcategory should be obvious from a quick glance at your cover. The cover should also indicate the nature of the content. Why? Because the reader wants to find books quickly. Books that don’t send a clear signal, or which send mixed messages or the wrong signal, won’t get the limited attention that shoppers have to offer.
  • Readers want the blurb to be honest, clear, concise (so they can decide quickly), and pique their interest. If 100 words don’t interest the reader, it wouldn’t be wise to read 100,000 words by the same author.
  • Readers want books to be easy to find. They want to find it in the relevant subcategory (and not find it where it doesn’t belong). They want to find it with relevant keywords (but not find books that shouldn’t show up in the search). They want the cover to depict the content and genre clearly to help them find the book. They want a title that’s easy to remember and spell. They want to see book reviews that help them find good books. They want the author or publisher to go to the trouble of helping them find books they are likely to enjoy. But they don’t want intrusive advertising.
  • Readers want books that are well-written, nicely formatted, and free of spelling, grammar, and other mistakes. They are paying money for a book and they are investing time in the book, so why shouldn’t they expect to receive a professional book in return?
  • Readers want a great value. They don’t just want a low price. They want a great book at a fair price. Some readers shop a higher price range thinking that you get what you pay for. But no matter what the reader pays, the reader expects to receive a great book. Even if the book is free. It’s not worth investing several hours on a book for it not to be professional and good, even if it’s free.
  • Readers want a great story, great characterization, great editing, great writing, great formatting, a great cover, a great blurb, and a great price. Why not? When there are books out there that are great all around, why should any reader settle for less?

Give readers what they really, really want, and your book is apt to find many more readers. Give them something they must settle for, and only some (if any) will choose to settle.

Remember to ask yourself what readers want. Ask yourself this when you’re writing your book, when you’re formatting your book, when you’re pricing your book, when you’re writing your blurb, when you’re deciding on your cover, when you’re marketing, and in your public relations.

For example, there are customers who absolutely do not want you to invade their space in the review section and comment on a review. Since some customers feel very strongly about this, it may be best to give them what they want.

If you were an entrepreneur running a small business, it would serve you well to think about what the customers want.

As an author-preneur, it serves you well to think about what your specific target audience wants.

About My Blog

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Fortune Cookie for Authors

fortune cookie

A local Chinese restaurant was one of the few places open last night. I found this note in my fortune cookie: “In great attempts it is glorious even to fail.”

Writers often have extraordinary ideas and make extraordinary efforts.

Authors shouldn’t be content with failure. They should work hard to succeed.

But they shouldn’t fear failure. Focus on perfecting the book. Completing the attempt itself is a success and reward of its own.

I had several book ideas beginning in the late 1980’s. I wrote some books. Started other books. Drew thousands of illustrations on the computer. Typed up worksheets. But didn’t publish my first book until 2008.

The idea that finally motivated me to publish was an introduction to the fourth dimension. I put much time, effort, and energy into my book on the fourth dimension for a couple of intense years, then explored my publishing options. Not content with my traditional publishing options, I looked into CreateSpace, and wound up publishing my extensive backlist over the next few years with them.

My book on the fourth dimension1 was my top seller for several months, but is no longer one of my top ten in sales. It had peaked with a sales rank of about 5,000 (it’s a paperback) for a couple of weeks in 2009, but is presently in the hundred thousands.

I had familiarity with publishing, formatting, and editing from several articles that I had published in Physical Review, and I had previously prepared 100-page master’s and doctoral dissertations, which are highly technical books with precise formatting criteria. Even then, formatting, editing, and publishing a book with hundreds of figures plus tables and equations proved to be a monumental task.

It’s not perfect. If I were formatting this book today, I would use a different design and font choice, plus I now know about things like widows, orphans, tricks to perfect vertical spacing, and foliation.

But I remember how much time, thought, and effort went into that book. From that, I would count this book as a success even if it hadn’t sold, and even though I could make it better with what I know now. I can appreciate the attempt itself.

For artists, isn’t the attempt itself what matters most? Make an extraordinary attempt. Do your best to perfect your art. Then no matter what, it’s a success.

I’ve been fortunate to have many publishing successes. The first six months seemed like a disaster, things started out very slowly, and there have been many trials and tribulations along the way. But I persisted.

I could have failed. For six months, it seemed like I had. But I didn’t fear failure. I gave it my best shot. It paid off in the long run. But even if it hadn’t, I’d still have my book on my shelf in my office, and consider the attempt an accomplishment.

Really, there is nothing to lose. If you finish your book and feel that you have perfected it, you’ve already won before you even sell one copy.

Many authors have extraordinary ideas and make valiant attempts. But not every author feels successful. Part of this has to do with perspective: Polishing and publishing a book is quite an accomplishment. Part of this has to do with expectations and patience. And part of it has to do with the book’s marketability.

Don’t undervalue the attempt itself. That’s the art. It can have much value and its value may be independent of sales or praise.

Don’t lose hope and patience. I know firsthand that things can improve considerably even if they start out very slowly. There is no guarantee that things will improve, but they can, so there is hope. All you can do is your best with the things you can control, and if you succeed at that, that’s an accomplishment of its own.

May you see improvement in 2014. 🙂

Perfecting Your Book

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Chris McMullen

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

1. My original book on the fourth dimension is The Visual Guide to Extra Dimensions, Vol. 1 (paperback)

2. My newer book on the fourth dimension is available in Kindle or paperback, and appears in color: A Visual Introduction to the Fourth Dimension

Creative Marketing Ideas for Books

Envelope

Imagination. Authors use it to write books. Readers look for books that apply it effectively. So why not use that creativity in marketing, too?

Here are some creative marketing ideas for generating book publicity:

  • Small stickers with your book cover on them. Use them to seal envelopes and the recipient will surely see your book cover when opening your mail. An alternative is to print your book cover directly onto the envelope. Stickers can also be applied to many other items besides envelopes.
  • How about a nice tattoo of your book cover on a visible body part? What more could an author do to show how much he or she believes in his or her book?
  • But you can achieve a similar effect without the pain or a permanent mark on your body. It’s called a t-shirt. If it looks nice, other people might even wear them. It doesn’t quite show the commitment of a tattoo, but I’ve never met a reader who only reads books by authors who tattoo the covers on their bodies. In cold weather, t-shirts might get covered up, so a hat might be a good alternative.
  • Advertise your book on your car. The mild way to do this is with a bumper sticker. But you see more and more small businesses with extensive paint jobs to market their products and services. Sometimes, it’s just a website written on the back. Other times, the entire vehicle is transformed. Imagine thousands of people stuck in traffic, seeing your book on your car. Would this brand your book’s image effectively? Or would people think you’re a nut? Maybe it depends on how professional it looks and how mild it seems.
  • More traditional ways to publicize your book include business cards, bookmarks, flyers, and brochures. A bookmark that looks nice enough to use (i.e. not like an advertisement) helps to brand your image, at least with readers who still use print books. Wouldn’t it be cool if someone, who knows who, accidentally misplaced a few of your bookmarks inside similar books at a bookstore? How did those get there?
  • Wouldn’t it be cool to have some pens or pencils that feature your book? After all, you’re a writer.
  • Suppose you are friends with some experienced authors and between you, you have dozens of books. Imagine spending a day renting a small kiosk in a mall or other highly visible area, selling your books. Even if you don’t sell too many, people will see your books and browse them. In the worst-case scenario where you don’t sell any, you have a cool picture to post on your author page, blog, and all over the internet.
  • Think of all the advertising in sports: ballcaps, towels, golf tees and markers, wristbands, duffel bags, etc. You could have your book on one of these, advertising your own product instead of some big business. If your book relates to that sport, even better. People might even want one of their own.
  • I was watching a MLB game once where during the game the announcer mentioned a book that a fan had sent him and they showed pages of the book on the air. It had pictures of a fan’s collection of baseball memorabilia. If you send your product to a t.v. announcer, it probably won’t get aired, but if it does, that’s some major publicity. In the more likely case where it doesn’t get aired, it might still get read or mentioned to other people.
  • Don’t forget, it’s not just sight, there is also sound. People don’t just see your book, they can also hear about it. When you interact with people, let them discover that you’re an author and inquire about your book.
  • Imagine eating a peaceful dinner with your family. The phone rings. Telemarketer, of course. An author telling you all about his book. Yeah, this probably isn’t cost-effective for most authors, and might be rather irksome.
  • A less disruptive, more effective way to create book publicity is to get your book in the news. Prepare a professional-looking press release kit and contact newspapers and radio stations, for example. Start small and local. Many local papers have column inches to fill and like to highlight local talent; a small, local radio station might need to fill minutes. You can look for book reviews or interviews. You can also think of what else might make you newsworthy and let you plug your book.
  • Online, you can show your book cover and author photo and mention your book on all your sites. You can interact with your target audience at other sites and let them discover that you’re an author.
  • Write an article relevant for your target audience. Try to get it published in a newspaper or magazine, or a website online. There are so many websites online, that if you’re determined and your article is well-written and interesting, you have very good prospects. In the worst case, you can still post your article on your blog, so it won’t go to waste. Get your article posted where there is significant traffic from your target audience and you might get some healthy traffic to your book. At the end of the article, write Your Name, Author of Your Book.
  • There are many advertising opportunities online. The big question is whether or not it will be cost-effective. You can spend as little as about $5 a day and try to match your book with readers in your target audience at Goodreads, Facebook, or Twitter, for example. The click-through rate is pretty small these days, less than a percent on average; and of the products and services offered, a book by an unknown author probably won’t attract much attention this way.
  • If you really want to invest big, you can spend $10,000 or more advertising your book or series of books online. For example, that’s the starting amount to advertise a book through Amazon’s marketing department. This is for a professional campaign for highly marketable books, for authors with multiple books. Even then, you might not recover the investment after a couple million shoppers see your book over the course of a month.  The publishers and authors who use this service may have other objectives that may offset an initial loss, such as the hope of getting on a coveted bestseller list or stimulating initial sales and reviews for a new series. This is a huge risk for a new author, as the worst-case scenario is virtually no sales; there are no guarantees.
  • A more cost-effective way to advertise may be to run a short-term promotion and promote the sale through a service like BookBub. You can find a sample list here.

Marketability

It’s not just about marketing. It’s also about marketability. Do you have a book that readers will really enjoy? Do you have a book that has a significant audience? It can be a niche audience, as long as it’s significant and you can reach your audience effectively. Do you have a cover that will attract your specific target audience? Do you have a blurb that will make your target audience want to look inside? Does the look inside grab the reader’s attention and make him or her want to buy your book? Is your content good enough to get referrals, reviews, and recommendations? Will the editing and formatting satisfy the target audience?

If your cover isn’t appealing, or if your cover attracts the wrong audience, or if the blurb doesn’t make the reader curious, or if the look inside doesn’t attract the reader, or if the story doesn’t satisfy the reader, or if the reader finds many mistakes, or if there isn’t a significant audience for your book… then the first thing you need to do is improve your book’s marketability. You’re not ready to start marketing your book yet.

For an in-depth discussion of marketability, click here.

Target Audience

With any marketing and advertising, you need to gear it toward your specific target audience for it to be effective. Marketing efforts that reach your specific target audience effectively can do wonders for a highly marketable book. Spend time thinking about the characteristics and habits of your target audience. Interact with fans; direct them to your email, blog, or fan page. The more you interact with fans, the better you will understand the variety of people who enjoy your book.

Cost-Benefit Analysis

The easy thing to calculate is cost. If you invest in an advertisement or service, you can easily estimate how much you’re paying. Remember, time is money, too. If you’re spending hours marketing your book, this is costing you even if it’s free.

The hard thing to calculate is the benefit. It’s not easy to predict what impact your marketing effort will have on sales. If you do some new marketing, you can try to see if it’s improving sales compared to your average, but there are many complications (like maybe Amazon also made changes to customers also bought lists at about the same time, or maybe you got a few new reviews).

There are also many valuable benefits besides immediate sales. Most marketing requires patience, on the scale of many months. Branding takes time. People don’t run out and buy products immediately when they see an advertisement. The might see an advertisement a few different times over the course of months, then one day when they are shopping for that product, they see one that was advertised and recognize it. Things like branding really complicate the figuring of benefits in a cost-benefit analysis. Branding is highly important, but difficult to predict, and a challenge to calculate after a couple of years.

Nonetheless, you should be weighing costs and benefits with all of your marketing.

Author Image

If you’re trying something creative, ask yourself how it might impact your image as an author. You want to be viewed as a professional author. An author’s brand is difficult to establish, but very easy to destroy.

Chris McMullen

I have a Ph.D. in physics, but don’t let that scare you. I love to read and write. If you just look around my blog or at the books I’ve published, you’ll see that I love to write. I’ve come to understand and appreciate the marketing aspect, too. I didn’t like it when I first started publishing, back when I naively thought marketing meant salesmanship and advertising. Now that I realize that marketing is more about branding, showing that you’re a person and not a name, and letting your target audience discover your passion—and more meaningful and subtle things like these—I’ve come to enjoy it. I hope to reveal the enjoyable and fascinating side of marketing—the parts that aren’t so obvious—to other authors. Focus on this side of marketing, and you may find yourself more motivated to do it, the process more rewarding, and hopefully better long-term results.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

The Cheer of the Naysayers

No

The critics stand on the sidelines, watching over our shoulders.

They tell us what can’t be done.

They explain why it won’t work.

They describe what’s wrong.

They can’t wait to tell us, “I told you so.”

What satisfaction those four words will bring to them!

In the meantime, we generate ideas.

We carry our ideas out, transforming our dreams into reality.

We do our best to ignore the critics.

Our results are feeble at first.

The critics are smug about how right they were.

But we gain experience and wisdom for our mistakes.

We try again and again and again, better each time.

We become a little better known, start to make names for ourselves.

Eventually, people begin to recognize and appreciate our efforts.

We find ourselves starting to accomplish what was said couldn’t be done.

Then we realize that the advantage was ours all along.

Only those who have ideas can carry them out.

Only those who try to carry them out can accomplish anything.

Only those who work hard can get meaningful results.

Those who stand on the sideline to criticize are the only ones who CAN’T achieve.

The best they can hope for is to discourage those who otherwise could have achieved.

What kind of life is that?

(You can learn a lot from Nike’s slogan.)

A Yaysayer

I’m Chris McMullen, and I’m a yaysayer. You can do it. It might take hard work. It might require some learning and research. You will probably make mistakes. Hopefully, you will learn from them. You can improve in time. Things may start out very slowly at first, but you can grow in time. The first step is self-belief. The second step is self-motivated diligence. If you wish to achieve, you must do what the naysayers say you can’t do and what the naysayers themselves don’t do. Be a yaysayer. Be a doer. 🙂

I started this blog to provide free help with writing, publishing, and marketing, and to provide encouragement and motivation to authors. You can find many free articles by clicking one of the following links:

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Authors: Pretend You’re the Customer

You

Try to put yourself in the shoppers’ shoes. See their perspective.

Search for your book on Amazon. (When it’s first published, the ‘Last 30 Days’ filter on the left, once you’re searching in Books—not All Departments—will help you find it with a wise choice of keywords.)

Study this page of search results. Look at the thumbnails, titles, subtitles, authors, publication dates, and review tallies. For customers browsing on Amazon, this is how they will first see your book. How does your thumbnail look among these others? Try different searches that pull up your book.

They Aren’t the Competition

Realize that these are complimentary titles, not competing titles. Only a fool would view the other titles as obstacles to selling his or her book. (Unfortunately, there are some fools out there.) Rather, these similar books are opportunities for sales. Books tend to sell together as teams much more than solos. It’s usually not the case, “Which one do I buy?” but, “Which books will I buy?” and weeks after the purchase, “Where can I get more like those?” Those Customers Also Bought lists are valuable marketing tools.

Fools who succeed in thwarting the sales of similar titles often shoot themselves in the feet because fewer sales for that team means fewer sales for each title on that team. You don’t get to pick your team; similar titles form their own teams.

Well, you do have control over the packaging. The way to get on a different team is to study a variety of books similar to yours. Look at the covers, blurbs, biographies, product pages, reviews, look insides, and sales ranks. Your packaging needs to be a good fit for your book’s content, but it can also put you on a better-selling team (however, wearing the uniform of a hot team while not having content to match will be a disaster).

What Are You Looking For?

As an author, you love your book, you’re focused on your book, and you’re focused on sales. When you shop for books, you tend to be selective and critical.

Put yourself in the mindset of the shopper:

  • Does your thumbnail appeal to you? Is it easily readable? Do the key words stand out? Do any parts of the cover bother you, even slightly? Pretend you know nothing about the book: Does the cover depict the right content?
  • Does the blurb grab your interest and engage it throughout? Do the words flow well? Does anything bother you?
  • Check out the look inside. How does the cover look on your pc monitor in this large size? Is it pixelated? Do you see any problems here that you don’t see in the thumbnail? Does the front matter, including the copyright page, look professional? (Compare with a variety of other books.) Does the beginning grab your attention? How do the words flow?
  • Also check out your photo and biography. Imagine you don’t know yourself. Do these make a good impression? Does anything bother you?
  • Consider the book as a whole. Will it meet the readers’ expectations? Will it seem like a good value? Will it please the target audience? Is it likely to produce word-of-mouth recommendations?

You should do this every few months. Sometimes you catch a few typos when you haven’t read something for a while. Sometimes your future self can be a little more objective or critical looking back at your former work.

Objectivity

No matter what, though, it’s still your book. While you need to look at it, and need to try your best to be objective, you can’t look at it with the same perspective as a customer.

You really need feedback from other people. Friends and family can give you some, though that won’t likely be completely objective either. However, someone may offer you some helpful suggestions or show you something useful that you hadn’t realized. Try to find people who can be objective to look at your thumbnail, cover, blurb, look inside, and product page. Have them search for your book and see how your thumbnail compares to others. Have them read a few other blurbs and compare those with yours.

Honest feedback can be quite valuable. It can also be self-contradictory. It won’t all be helpful. You’re faced with the task of determining what is worth changing and what isn’t, with the problem of being biased toward things that reinforce what you’d like to hear. However, if you hear the same thing repeatedly, you should be thinking that many customers are apt to feel the same way.

About Me

I’m Chris McMullen. I have a Ph.D. in physics, but don’t let that scare you. I love to read and write. If you just look around my blog or at the books I’ve published, you’ll see that I love to write. I’ve come to understand and appreciate the marketing aspect, too. I didn’t like it when I first started publishing, back when I naively thought marketing meant salesmanship and advertising. Now that I realize that marketing is more about branding, showing that you’re a person and not a name, and letting your target audience discover your passion—and more meaningful and subtle things like these—I’ve come to enjoy it. I hope to reveal the enjoyable and fascinating side of marketing—the parts that aren’t so obvious—to other authors. Focus on this side of marketing, and you may find yourself more motivated to do it, the process more rewarding, and hopefully better long-term results.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Breaking the Genre Boundaries

Genre

A New Genre

People like to try new things. They’re looking for something new.

At local restaurants, though they know the menu by heart, diners hope to find a new dish. Listening to the radio, people hope to hear a new tune. Shopping for clothes, customers want to see a new style.

Do people really want to keep reading the same kinds of books? The truth is, readers are hoping to discover something new. All the different genres came about from brave authors who tried something different and succeeded.

Ah, but people won’t try anything just because it’s new. It must not only be fresh, it must also be very good, appealing, and easy to find.

Traditional publishers like to see books that are fairly similar to what is already established. They want to find new ways of doing much of the same. They know which books have a history of success. They know there is an audience for those books.

Indie authors have the freedom to try something wildly different. Fortunately, there are readers who are looking for out-of-the-book writing. The trick is to help those readers find the ground-breaking novels.

These are the hurdles you must overcome:

  • Which category will you choose?
  • How will your book signify its genre?
  • How will people discover your book?

The Category Problem

If you write a book that defines a new genre, none of the standard genres will quite fit. The next best thing may lead to disappointment. For example, if it’s not quite romance, but you list your book as contemporary romance, suddenly many loyal contemporary romance fans will pin their contemporary romance expectations on your book.

You can try to explain this in the blurb, but then you may lose some sales from customers who are thinking, “Oh that’s not what I was expecting.” If you don’t make this clear in the blurb, you may get some reviews that criticize your book for not being as expected.

No category is perfect, but you must choose some category. You just have to go with the closest match. Choose a genre where the readers are most likely to appreciate your new genre. Make it clear in the blurb that your book isn’t the same old thing, but try to do it in a way that will catch the interest of readers who may be looking for something new.

It would be ideal if Amazon had a special category for books that are exploring brand new genres. I bet this would be a popular category for readers if it had the right name. For example, eBay has special categories for Strange and Bizarre. The trick is to combine name appeal with product appeal. If a bunch of standard items are listed as Bizarre, for example, people will stop browsing that category.

Amazon lumps things that don’t fit into Other and Everything Else. This just doesn’t have the appeal of Strange or Bizarre. It’s the island of misfit products that nobody will ever discover.

You can’t change the categories. (But you can send Amazon a suggestion to make a new book category like Fresh New Genres. With enough requests that show Amazon the potential of doing this, maybe it will happen someday.) All you can do is make the best use of what’s available.

Or we indies can get together and create a website for misfit books. There are many authors who write outside the standard genres. If we could succeed in spreading the word, we may be able to attract readers and authors to our website, making it easier to match readers who would like to try something fresh with authors who are writing different kinds of novels. What do you think? Or just get on Google, and you might find there are already some websites (or Facebook groups) that do this.

The Marketability Problem

Highly effective covers tend to clearly signify the correct genre. Readers who are looking specifically for detective novels, for example, know what the covers of detective novels typically look like, so these are the kinds of covers they will be looking for when they shop.

But how do you signify a genre that doesn’t yet exist? How do you design a cover that will attract readers?

If the cover is indicative of a standard genre, you run into the problem of shoppers expecting one thing, but getting something different. Nonetheless, this may be the way to go. That is, design a cover that attracts the audience who is most likely to try your book out, then in the blurb show that your book is different, but in a good way.

An alternative is to create a cover that is different, but do it in such a way that it may catch plenty of attention. This is a much tougher challenge. It’s not just the difficulty of creating an eye-catching cover. There is the additional challenge of appealing to your target audience. Your cover basically needs to imply, “This is a brand new genre, and it’s worth checking out.” It’s a tough message to get across effectively on a thumbnail image.

In between these two ideas, you can design a cover that’s similar to the category that you select, but just different enough to show visually that your book isn’t quite the same old stuff.

Realize that authors who write standard stories in standard genres have great difficulty designing highly effective covers. You’re trying to do something far more difficult if your book doesn’t fit into a standard genre.

It’s possible for a short subtitle to help, but even this is a challenge.

The Marketing Advantage

Marketing will be your best friend. This is your opportunity to meet people in your target audience and help them discover your book firsthand. You’re interacting with these people, so you have a chance to get them interested in your book idea without having to worry about them finding your book in a category that doesn’t exist.

Emphasize what makes your book special. That’s why you wrote the book, right? You saw some problem with traditional stories and found a way to improve upon them.

Get prospective readers interested in the things that make your book unique. When it comes to categories and packaging, your book is a misfit and those differences count against you. But when it comes to marketing, your book is special and the differences are on your side. Play your cards right.

Breaking Publishing Boundaries

I’m Chris McMullen, an indie author. All indie authors are breaking boundaries. We’re part of a publishing revolution.

I have a Ph.D. in physics, but don’t let that scare you. I love to read and write. If you just look around my blog or at the books I’ve published, you’ll see that I love to write. I’ve come to understand and appreciate the marketing aspect, too. I didn’t like it when I first started publishing, back when I naively thought marketing meant salesmanship and advertising. Now that I realize that marketing is more about branding, showing that you’re a person and not a name, and letting your target audience discover your passion—and more meaningful and subtle things like these—I’ve come to enjoy it. I hope to reveal the enjoyable and fascinating side of marketing—the parts that aren’t so obvious—to other authors. Focus on this side of marketing, and you may find yourself more motivated to do it, the process more rewarding, and hopefully better long-term results.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

What Attracts Me to Blogs of Fiction Authors

Brainstorm

Marketing fiction books and especially blogging are quite a challenge. Nonfiction authors have an advantage: They can attract the target audience with free content, seminars, etc. Very often, a nonfiction book has information that people need or will find helpful. A novel, on the other hand, may primarily serve to entertain. There are very many hot selling fiction books, but it takes a book that is highly marketable from cover to cover and, with rare exceptions, required effective marketing.

Fiction authors who take up marketing start a blog as one part of their marketing strategy, but often struggle with how to attract the target audience.

  • Much thought, time, and effort can be put into a short story that scarcely gets read. Blogs grow very slowly, and most posts don’t receive much attention until a blog has really blossomed. Most blog readers aren’t particularly looking for short stories, especially from unknown authors. And even if they are, there are many different kinds of short stories, most of which won’t appeal to a given reader. In some cases, it might be harder to get readers for free short stories on blogs than it is to sell a short story on Amazon (and that’s a challenge, too).
  • It’s hard to attract an audience when you mostly blog about yourself, unless you happen to be a celebrity (but if you are, attracting a following should be easy). Sure, once you get fans, they might want to learn more about you. Occasionally blogging about yourself reveals your personality and shows that your human. But this won’t attract an audience.
  • Posting about things that don’t relate to your book might get attention if they’re fascinating topics. However, most of the people who check these things out won’t be in your target audience. Plus, if they’re popular topics, there are many other popular resources writing about them online.

So what should you blog about?

You should have some variety. People have varied interests, so this helps you catch different people from your target audience. Variety also helps you reach new readers while also engaging fans; you want some posts for both parts of your blogging audience. (Include the url for your blog in your book; that will help attract some fans.)

Here are some things that have attracted me to the blogs of fiction authors:

  • I like to see snippets of things you’ve done as part of your writing process. Show me a scratch sheet with a word cloud, a photo of sticky notes with ideas for your book, sketches of characters, a preliminary map for your fantasy novel, etc. These kinds of things show the effort that you’ve put into your work. It’s kind of cool; something more than just a book. I like to see this whether I’m just discovering your blog or if I’m already a fan. It gets me interested in your writing.
  • Short poems don’t require me to invest too much time in an unknown (to me) writer. If I like the way you combine words together and express ideas in short poems, this gets me interested in your writing. I’ve discovered a few different authors this way. There is a lot of poetry out there, though. Your poem won’t appeal to everyone, won’t be discovered by everyone, and has to be pretty good to stand out with so many good poets here. No matter what, though, it helps you achieve variety with your blogging and provides a short writing sample to prospective readers.
  • Occasional posts to show what’s going on with your book catch my attention. Cover reveals, blurb posts, debut announcements, rare promotions, rank achievements, and so on give you an opportunity to mention your book without solely saying, “Buy my book.” I enjoy seeing highly marketable covers; they grab my interest. You’re not likely to attract and hold an audience by constantly blogging about your book. But mixing such updates about your book in with many other kinds of posts rounds you out as a complete author.
  • Support for other authors shows me that you’re not focused solely on yourself. I don’t mean that if you reblog Author X’s post, then Author X will be interested in your book. I mean authors in the community recognize other authors who are interactive, supportive bloggers in the community, and we all tend to support one another in various helpful ways.
  • Your experience as a writer and writing ideas attract my interest. I like to discover concepts that I’d never thought about. For example, I’ve read many fantasy novels, but never realized how many challenges fantasy writers face until I discovered a variety of blog posts describing them. Such posts also show me that you’re an experienced author who has spent much time contemplating complex writing problems in your genre.
  • A weekly goal post shows me that you’re organized. It looks professional. It should be a minor thing among other kinds of posts, but it’s nice to see your objectives and progress.

* * *

Follow me at WordPress, like my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

“Pretty Good for Being Self-Published”—Insult?

Insult

There are many comments out there about self-publishing, both good and bad.

Let’s look at a particular back-handed compliment: “Your book is pretty good for a self-published author.”

Halfway through this remark you feel flattered. As you prepare to express a simple thank you, your cheeks turn red, your blood boils, and you think to yourself, “Hey, what are you trying to imply?”

It’s like a husband telling his wife that she did pretty good for a girl (a great line if you want an excuse to sleep on the sofa).

On the one hand, a self-published author is challenged with many tasks: writing, editing, formatting, cover design, marketing, etc. It’s no easy task for one person to master all of this, or even to perfect a complete book after paying for some services. An indie book that’s well-written and has a good storyline, but has a few extra typos and good-though-not-perfect formatting is a pretty good book. If one of the big publishers had picked this book up, it might have only a couple of typos and perfect formatting. So wouldn’t it be fair to say that it’s pretty good for being self-published?

Now we switch hands. If you read a book, it’s either pretty good or it isn’t. A customer shouldn’t expect to make allowances and settle for something less. If the customer sees an issue and deems it to be minor, it’s still a pretty good book; if the customer sees an issue and views it as a problem, it’s not a pretty good book. Ultimately, it’s each customer’s opinion that matters. After investing money on a product plus the time to use it, you have expectations for what to receive in exchange for your investment. The value of the product depends on the quality of the product in relation to the investment. (Making allowances for where the product came from is purely psychological on the part of the customer. If you try two colas blindfolded, you might be surprised at which one you prefer.)

Of course, it would have been less hostile to say, “I really enjoyed your book. Would you mind if I offered a minor suggestion?”

You can see the cup as half full: “It’s a pretty good book.”

Or you can see the cup as half empty: “For being self-published.”

Really, the choice is yours.

By the nature of the statement, the person is obviously biased toward traditional publishing. If you get someone who favors traditional publishing to call your self-published book “pretty good,” maybe you should smile about this instead of getting frustrated about it.

Another thing you can do is use it as motivation. If you already have a pretty good book, some extra motivation might lead to a really nice future. 🙂

The last thing you want to do is look unprofessional. Don’t let a remark like this lure you into looking amateurish. Building a reputation takes time and patience, but it can be lost as quickly as losing your temper.

There is plenty of negativity out there. Find the good in it. Find some motivation in it. Learn to cope with it. Learn to stay away from it as much as you can.

There is plenty of positivity out there, too. Seek this. It’s easy to find, especially if you look for it.

* * *

Follow me at WordPress, like my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Positive Reading Experience

Customer Service

Everything that you want to know about buying and selling books comes down to three simple words:

Positive Reading Experience

That’s what it’s all about.

This is exactly what readers want. Put your focus on maximizing the reading experience for a significant target audience. When your book is perfected, switch your focus to showing the target audience that your book provides an excellent reading experience.

What Makes a Good Reading Experience?

Several factors go into delivering this:

  • The storyline engages the reader’s interest.
  • The characters fascinate the reader.
  • The information is helpful to the reader.
  • The content is what the reader was hoping to find.
  • The words, structure, and ideas flow well for the reader.
  • There are virtually no editing or formatting hiccups to distract the reader.
  • The reader perceives the book to be a good value.
  • The book pleases the reader.

If you can go beyond the reader’s expectations, really impressing the reader can be a wow-factor worthy of many referrals and recommendations.

How Do You Show This to a Customer?

  • Design a cover that reflects the quality of the book.
  • Design a cover that attracts the specific target audience that will most appreciate the book.
  • Devise a short title that appeals to your specific target audience.
  • Prepare a concise blurb that captivates your target audience’s interest.
  • Structure the beginning of the book in a way that will show your target audience that your book is what they were hoping to find.
  • Market your book to your specific target audience to help them discover your book.
  • Let your passion for your book show through implicitly in your marketing.
  • Offer a short sample of your book that will make them want more.
  • Provide excellent customer service in your interactions with your audience.
  • Develop a reputation as a professional author.
  • Show samples of diagrams, notes, photos, and other things you use to help prepare your book as these reflect your diligence and dedication while also helping to create interest.

There are two parts to this, and both are critical. One part is showing the customer that the book will provide an excellent reading experience, and the other part is delivering on the promise.

Positive Customer Experience

Many businesses, like Amazon, orient themselves toward excellent customer service. This is what brings customers back for more, and it’s what generates referrals and recommendations.

Authors can similarly benefit from striving to provide a positive reading experience.

Did you see this article about Jeff Bezos and leadership in Forbes in April, 2012? If not, it’s worth checking out. I like point two, where an empty chair was used to signify the customer who was crucially important, but not present at the meeting.

I spoke with a representative from Amazon’s marketing department over the phone a couple of weeks ago, and one thing that repeatedly stood out was a “positive customer experience.” For example, consider those advertisements you see on Amazon’s website that drive traffic to a particular product. If that product runs out of stock, the algorithm stops displaying those advertisements because that wouldn’t provide a positive customer experience.

Ultimately, Amazon’s algorithm is trying to determine which books provide the best reading experience. The best way to benefit from this is to deliver a book that provides an excellent reading experience and market your book effectively to your target audience.

Think, “What can my book do for my target audience?”

The things that your book does to impress your target audience are your strengths that can help attract the target audience. The things that your book does to detract from the reading experience are your weaknesses. You can’t hide these, so you must shore them up as best you can.

Who Am I?

Chris McMullen.

I’m not just a name. I’m a person, too.

I have a Ph.D. in physics, but don’t let that scare you. I love to read and write. If you just look around my blog or at the books I’ve published, you’ll see that I love to write. I’ve come to understand and appreciate the marketing aspect, too. I didn’t like it when I first started publishing, back when I naively thought marketing meant salesmanship and advertising. Now that I realize that marketing is more about branding, showing that you’re a person and not a name, and letting your target audience discover your passion—and more meaningful and subtle things like these—I’ve come to enjoy it. I hope to reveal the enjoyable and fascinating side of marketing—the parts that aren’t so obvious—to other authors. Focus on this side of marketing, and you may find yourself more motivated to do it, the process more rewarding, and hopefully better long-term results.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

How Do People Buy Books?

bookie

If you want people to buy your book, it makes sense to first try to understand how people shop for books. Such knowledge is power that you can use in your book design and marketing decisions.

How People Don’t Buy Books

Let’s begin with a very important double negative:

People don’t buy books that they can’t find easily.

Who Cares How People Buy Books?

So you wrote a book. (That’s awesome by the way. Jump up and give yourself a huge high-five.) You edited and formatted until you turned blue in the face. Then you added a cover. You finally hit that publish button. Ta-da! Now all you have to do is wait for those royalties to come pouring in.

And wait. And wait. And wait… and wait. a.n.d. w.a.i.t. a..n..d.. w…a.…i…..t.

You put so much energy into the writing process. That gets the book completed. Then you put so much more effort into transforming your manuscript into a book. That gets the book published.

But the book probably won’t sell until you try to master the buying process. And use your knowledge to your advantage.

How People Shop for Books

There are a variety of ways that people go about shopping for a good book to read.

(1) Very many customers shop for bestsellers.

You can agonize over this or philosophize about it all you want, but it won’t do you any good (except, perhaps, relieve a little stress).

There are two things you can do that are constructive: Try to understand it, and strive to get your book on one of the top 100 lists.

Why do people shop for bestsellers? It’s simple, really:

  • They are very easy to find.
  • They come with expectations (e.g. the author is established, many other readers have enjoyed the book).
  • They tend to show up higher in search results (not just because of their sales rank, but because so many customers have already searched for them and then purchased them). If you don’t want to buy a bestseller, you must first scroll past these books.

Amazon tends to reward authors who help themselves. That is, if you produce a highly marketable book and market your book effectively, Amazon’s algorithm will probably help you out in many ways. If you do this well enough to get on any top 100 list, you can really get some nice exposure.

(2) Many customers shop for books by authors they have read before.

Trying out a new author is a risk.

Buying another book by an author you like seems like less of a risk. Not only that, it’s easier to find an author’s other books than it is to browse for something new. Most authors have multiple books and keep writing more, so as long as the author continues to deliver, the fan base will keep on growing and supporting.

You can learn two things from this:

  • If you have books that readers will enjoy, anything you do to put copies of your books in the hands of your target audience can pay great dividends in the future (some authors go to the extreme of making one permanently free).
  • Authors who have several books on the market appeal to readers in two ways. First, they look like established, professional authors who are making a career out of writing. Secondly, they see a possible reward: If they like your book, there is a whole lot more where that came from.

There is a huge IF here. If they don’t like your book, neither point above has any value for you. Write books that people will love and these two points can do wonders for you in the long run.

(3) People are greatly influenced by the book’s cover.

Whether they see your cover in search results, on your product page, on your website, in your advertisement, on a coffee table, in a bookstore, or anywhere else, the cover is a huge factor in whether or not they will check your book out.

Only a fraction of the people who see your book will check it out. The cover determines what this fraction is. The better the cover appeals to your target audience, the greater this fraction will be.

It’s hard to get people to see your book. So when they do see your book, you want them to check it out.

People aren’t studying your cover. They glance at it. Either the cover appeals to them or it doesn’t. Either they check out your book or move on.

Customers see your book next to many other books in search results, on a bookshelf, etc. The cover that has the greatest appeal with the target audience will get the most attention.

It’s not just about having a fantastic cover. It’s about appealing to a specific target audience. Otherwise, the people who check your book out immediately put it down. “Oh, that wasn’t what I was expecting.”

There are two percentages that matter: the percentage of people who see your cover who check out your book, and the percentage of people who check out your book and make the purchase. A target audience mismatch (even a slight one, like romance vs. erotica) can kill this second percentage.

Your cover is also important for branding. People often don’t buy a product when they first see it. You want a memorable cover that makes a favorable impression, so the next time the customer sees your cover, they think, “I’ve seen this before and I remember being interested in it.”

It’s worth researching cover design and browsing the top selling books in your fiction genre or nonfiction category. Here are some cover design tips.

(4) The blurb and sample greatly influence purchases.

Once shoppers discover your book and decide to check it out, there is just one more hurdle. The blurb and sample will make or break the deal.

A concise blurb is often most effective, especially in fiction. It shouldn’t give away too much, should make expectations clear, should appeal to the target audience, should read well (one mistake here doesn’t bode well for an entire book), and should get the reader interested.

The beginning of the book has the same goal. Most customers won’t invest much time here. The book needs to grab their interest and run with it. A slow build will lose many sales. A beginning that doesn’t fit the genre and expectations will lose many sales. A sample with formatting or editing issues will lose many sales. A sample with a writing style that doesn’t appeal to the audience will lose many sales.

The customer is wondering such things as:

  • Does this book seem professional?
  • Does the writing style appeal to me?
  • Does it seem interesting?
  • Is the content relevant for me?
  • Is the presentation a good fit for me?

Write in a way that appeals to your target audience. Edit and format professionally. Create interest right off the bat. Ensure that the sample is a good fit for your target audience, and matches the expectations created by your cover, title, and blurb.

For an in-depth discussion of what makes a book highly marketable, read this article.

(5) Customers are more interested in books that are recommended to them.

At Amazon, recommendations come in the form of editorial and customer reviews. Customers like to see dozens of customer reviews. Why? Because this improves the chances that they will find reviews with advice that they deem to be useful. They like to see a variety of opinions and good balance.

Off Amazon, recommendations come in the form of book reviews, including blog reviews.

The most valuable recommendations are word-of-mouth (or word-of-fingers) referrals from people they trust.

The more marketable your book is and the more effectively you market your book, the more books you will sell and the more reviews you will get. Publishers send out advance review copies, but doing this on a large scale can result in many reviews not showing as Amazon Verified Purchases.

If you find bloggers who have a significant following in your target audience, properly approach them, and allow ample time, you can get helpful blog reviews.

If your book is very good—there are hundreds of thousands of good writers and hundreds of thousands of great ideas, but not all of these result in books that will greatly please a target audience—then the more your book gets read, the greater your chances of getting word-of-mouth referrals. It can take several months to get them, but if you have an amazing book, this can result in a many long-term dividends.

Another kind of recommendation is an award. There are many contests out there that you can enter. Win one, or just get into the later stages, and that offers you a little publicity and provides you with a little note that you can mention to add to your book’s credibility. Again, it comes down to writing an excellent book.

(6) Customers like sale prices and contests.

You (or your publisher) control the list price, while the retailer controls the sale price. But that doesn’t mean that you can’t still have a sale.

If you control your list price, you can temporarily lower it to create a sale. (For e-books, KDP Select members can use a Countdown Deal, which shows customers that the book is on sale.)

But price doesn’t sell books. Marketing and marketability sell books.

That’s why many authors lower their prices and then express their frustration that they didn’t sell many more copies of their books. Price alone doesn’t do it.

Your target audience needs to learn about your sale in order for a discount to be effective. You need to promote a sale effectively to take advantage of the possibilities of offering a short-term discount.

It’s not just the lower price that helps to stimulate sales, but also the looming deadline. “Oh, I better act fast; this sale is almost over.” If customers don’t know about your sale or the deadline, your sale won’t make a difference.

An alternative to a sale is a contest. Similarly, you must promote your contest effectively for it to work.

Here are a few ideas to help promote a sale.

(7) Customers do browse categories and search with keywords.

This isn’t one of the top ways that customers shop for books, but since huge numbers of books are purchased every day, it’s still significant. On the other hand, there are millions of books in search results.

The books that show up on the first page of a category or the first page of search results get much more exposure. Books that show up several pages down the list aren’t likely to be found.

But here’s the thing: You don’t need to show up in the first page of the romance category or the first page of search results for “suspense.”

While it would be awesome exposure for your book to be number one in a broad category or for broad keyword searches, this isn’t a realistic expectation. That’s okay because you can still get good exposure with a wise choice of categories and keywords.

Look for keywords that aren’t too popular, but are searched for periodically, which are very appropriate for your book. You have a reasonable chance of showing up high in search results this way, and if the keywords are searched for periodically, your book will get some exposure.

Customers also search for keywords within subcategories, which helps you out by narrowing down the search results.

It’s very important to choose the most relevant subcategories for your book. It’s also very important to choose relevant keywords. It doesn’t help you at all to show up at the top of a search where 100% of the customers will think, “Ugh! What in the world is that book doing there?”

Don’t waste your keywords. Don’t use a keyword that:

  • is so popular that nobody will ever find your book in that search.
  • will almost never be searched for.
  • isn’t highly relevant for your book.

Do go on Amazon and search for keywords in your category (not in All Department or Books) to see what’s popular and which types of books show up in the search results. Also, check out this tip (hidden in the KDP help pages) for getting listed in special subcategories (look for the heading “Categories with Keyword Requirements”).

(8) Customers are more likely to buy a book when they’ve personally interacted with the author.

This item is last on the list, but most important for indie authors.

This is something every indie author can offer. This is why indie book sales are very significant compared to traditionally published book sales. Many effective indie book marketers are personally interacting with members of their target audience.

People might take a chance on a book by an author they’ve never heard of, but they are much more likely to support an author they’ve met in person where they enjoyed the interaction.

You can buy an antique that’s kind of cool and set it in your living room. When people ask where you got it, you tell them where the store was. But it’s really cool when you know the history of an antique. Now it means something to you, and it becomes a conversation piece.

A personal interaction adds meaning to your book. It shows that you’re a real person, not just a name. A positive interaction shows that you have character and an intriguing personality. If they sense your passion for your work, this adds to their interest.

There are so many ways to interact with your target audience. This is what marketing is all about. Help your target audience discover you, get to know you a little, and learn that you have a product or service that suits their needs.

Charm them, so they enjoy the interaction and want to check out your book.

Social media, readings, signings, seminars, blogging, conventions, community service… The goal is to meet and interact with your specific target audience.

How cool is it to be able to say, “Hey, I met the author of this book, and that person was pretty neat”?

Get coverage from your local paper or support from a small, local bookstore. Many people like to support local talent, and so might check your book out. The next step is for your book’s cover, blurb, and inside to make the deal.

Who Am I?

Chris McMullen.

I’m not just a name. I’m a person, too.

I have a Ph.D. in physics, but don’t let that scare you. I love to read and write. If you just look around my blog or at the books I’ve published, you’ll see that I love to write. I’ve come to understand and appreciate the marketing aspect, too. I didn’t like it when I first started publishing, back when I naively thought marketing meant salesmanship and advertising. Now that I realize that marketing is more about branding, showing that you’re a person and not a name, and letting your target audience discover your passion—and more meaningful and subtle things like these—I’ve come to enjoy it. I hope to reveal the enjoyable and fascinating side of marketing—the parts that aren’t so obvious—to other authors. Focus on this side of marketing, and you may find yourself more motivated to do it, the process more rewarding, and hopefully better long-term results.

Follow me at WordPress, connect with me at Facebook, or follow me at Twitter.

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles by clicking one of the following links:

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers