Authors: Are You Clockwatchers?

Clock

A clockwatcher is someone who frequently looks at the time. An employee might do this on the job, constantly checking to see if it’s time for break, lunch, or punching out. Someone who wears a watch can fall into the habit of glancing at it.

An author may be a watcher of a different sort.

If you’re an author, you may be a:

  • royalty clockwatcher. Do you check your royalty report several times per day? (Hey, you might have sold a book in the last minute. You never know. Better go check, just in case.)
  • sales rank or review clockwatcher. Do you check your book’s detail page at Amazon a few times per day to monitor the sales rank and see if there are any new reviews or comments?
  • media clockwatcher. Do you check your views, followers, reblogs, and comments throughout the day at a website, blog, or social media? (Of course! What else would we do?)
  • writing clockwatcher. Do you check your word count every few minutes as you type? Whether your goal is 5,000 words or 100,000 words, you like to see where you are.
  • reading clockwatcher. Do you check your page count, chapter count, or percentage of ebook read frequently as you read? (Doesn’t that distract you from the story? Or is it a sign that the story didn’t engage your attention enough?)
  • community clockwatcher. Do you closely monitor posts and comments at any community discussion forums?

Checking royalty reports can be tedious. If you publish with CreateSpace, Kindle, Nook, Kobo, and so on, you have several different reports to check.

Even checking the KDP royalty report is interesting. There is a separate report for each country. By the time you finish checking every report, you might as well start over because you might have sold something since you started. 🙂

The best way to check on sales rank and customer reviews at Amazon is through your Author Page via AuthorCentral. There is a little delay in reporting reviews to AuthorCentral, but it’s worth the wait. If you have multiple books, all of the reviews are collected together on a single page and you can monitor the sales ranks for all of the books together. You’ll also find author rank and Bookscan data for print sales.

https://authorcentral.amazon.com

https://authorcentral.amazon.co.uk

Note that searching for your own book on Amazon (rather than getting there from AuthorCentral or a bookmark) may not be a good thing to do every day. If you use keywords to search for your book and don’t buy the book, this could send a message to Amazon’s algorithm that your book isn’t relevant to that search. Amazon’s algorithm changes periodically, so even if that’s not the case now, someday it may be.

It seems like it would make sense for the algorithm to order search results based on what’s most likely to be purchased, then what’s most likely to be clicked, then what’s most likely not even to be clicked. But the algorithm doesn’t always do what authors or customer expect. Also note that Amazon may display search results differently for you than for other customers, as different customers have different interests (so if you search for your book by keywords and it seems to move up in the search on your screen and shows up on your homepage next time, this may be different for other customers – certainly, there homepages will have vastly different recommendations than yours).

Frequently clockwatching probably isn’t a healthy activity for authors. Go write instead, for your book, blog, or whatever. Go do some marketing. Get out of the house and exercise. Interact with your target audience. These things would be much better use of your time.

Look, even if a sale of your book did just report five minutes ago, it will still be on your report tomorrow. Why do you need to check it now? (You do, don’t you?)

The more frequently you check your reports, the more likely you will be disappointed. The longer you wait to check your reports, the more likely you are to notice several sales at the same sitting. And if there are no sales, you’re only disappointed once, not the twenty times you might have checked the report in the same period.

Monitoring reviews closely is a bad idea, too. Take time between looking for possible reviews. When you do see a review, wait a few days and digest it. Try not to comment on the review, blog about the review, or mention the review. It looks more professional, for one. It lets you calm down and avoid reacting emotionally, for another. Reacting emotionally, in public, can lead to disastrous results. A few days after first seeing the review, reread it calmly, looking to see if any criticism may help you as a write or your book, and discard the rest. Remember, the review is for other shoppers, not for the author. Even though you’re personally attached to your book, try not to take the reviews personally. This means good reviews or bad ones.

A single review may not significantly impact your sales, and sometimes it has the opposite effect compared to what you expect. You have to wait a few weeks to really gauge the effect. Just be patient. (Easy to say, easy to hear, hard to do.)

Blogging and social media are more likely to supply you with some positive data. At least, you’re more likely to have a few views than you are to have a few sales or a few reviews. But the mind begins to compare. If you’re used to getting 30 views per day, and suddenly you get 10 views, it might seem like a bit of a downer. (So what do we do? Add five new posts!)

Like any other bad habit, such as nail-biting, even if you know that clockwatching is bad for you, you might still do it. 🙂 At least, it’s probably better than many other bad habits.

Everything you check – from royalties to website views – will have ups and downs. Don’t let your emotions ride this roller coaster.

Remember, happiness comes from within.

If your happiness is dependent upon a royalty report or any other data, that information is controlling your emotions and will often prevent you from being happy.

I stopped wearing a watch several years go. But I don’t know if I can stop carrying a cell phone. 🙂

By the way, Clockwatchers is the title of a movie released in 1997. These department store employees were frequently watching the clock.

http://en.wikipedia.org/wiki/Clockwatchers

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Developing Good (and Avoiding Bad) Writing Habits

Writing Habits Pic

Authors love to write, write, and write some more. They enjoy sitting down at the computer, typing creatively.

Sitting down and reading grammar books usually isn’t one of their passions. Neither is reading their work carefully to edit it.

Grammar and editing are very important tasks. Authors do them as they must, but it usually isn’t something they love to do.

This makes it all the more important to strive to develop good writing habits. The author who succeeds at this has fewer issues to find and correct when editing.

Just reading about grammar may not be effective; especially, when the reader isn’t passionate about learning it.

Every time the author sits down and writes, the author is reinforcing any bad writing habits that the author may have. And authors tend to write quite frequently.

Practice doesn’t necessarily make perfect; practice makes permanent.

In order to reduce bad writing habits and develop good ones, writers must practice good writing habits.

It’s the same reason that golfers who naturally slice will continue to slice forever if they don’t learn how to avoid it. Every time the golfer goes to the driving range and practices the slice, the bad swing habits become more ingrained. If the golfer instead receives effective instruction and practices hitting the ball straight, then the golfer is developing good habits to replace the bad habits.

So writers just need a little instruction and a ‘writing range’ on which to practice.

Every day, learn one new thing about writing (or one thing long forgotten) from a reliable resource. It could be a rule of grammar or punctuation (like when quotes should come before or after other punctuation marks), the distinction between similar words (like ‘affect’ and ‘effect’), or writing advice (like cutting down on useless words). There are many helpful writing resources, from bloggers to textbooks, so there is no excuse for not finding one point of advice every day.

But that’s not enough. Otherwise, the idea may quickly be forgotten.

Now sit down at the computer and type several sentences practicing the correct technique. Practicing what is correct will help turn a bad writing habit into a good writing habit.

Don’t just sit down like a mindless drone cranking out sentences.

Get into it. Write creatively, as if writing a short story or a poem. This will help generate the interest needed to better retain the lesson.

Another way to develop better writing habits is to read books that are well-written, especially well-written classics. This helps the mind become better accustomed to good writing.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

What Makes People Buy Books?

Buying Books Pic

It’s awfully silly to start marketing your book until you first devote some time to a couple of basic questions:

  1. What causes people to buy books? (Equally important: What tends to deter sales?)
  2. Who is your specific target audience?

Knowing the answers to these questions can significantly affect your marketing strategies. In this article, we’ll focus on Question #1.

(1) Browsing for books on the top 100 bestseller lists.

More than any other method, customers buy books by shopping the top 100 bestseller lists. There are New York Times bestseller lists, there is a special bestseller section in most bookstores, and Amazon lists their top 100 sellers in any browse category. You can even search for the top 100 authors.

Evidently, these books were good enough that many other people read them. Many of these books are traditionally published and were written by popular authors. But more and more indie authors are starting to break through, especially on Amazon.

Bestselling books sell dozens or hundreds of copies per day (of course, it depends whether we’re talking overall or just in a particular category or subcategory, and the precise number can be sensitive to a number of factors). So bestsellers account for a huge percentage of book sales.

You might not like the fact that many customers look to see what’s popular and shop for books based on this. But that’s irrelevant. Unless you have an idea to change the way millions of people shop for books. It’s just something to consider.

If you can succeed in earning a spot on any of the top 100 lists, this amazing exposure can lead to wonderful things. Provided that your book runs with it; some books get onto the list and fall right off.

There are tens of thousands of authors doing all the right things (and others doing wrong things) to try to get their books onto these coveted lists, and you’re competing against popular authors and traditional publishers. But you’ll find some indie authors there, too (studying what they’ve done right may prove to be valuable research).

If you feel strongly that you have a book with the potential to get onto these bestseller lists, go for it!

  • You need a book idea that has a large preexisting audience. Find a genre that you’re a good fit to write in and research what this audience expects. Develop your writing and storytelling toward this end. Become familiar with the rules of the genre, and understand why these rules exist.
  • Develop a fantastic story and memorable characterization for fiction, or valuable content for nonfiction. Write in a way that your audience will enjoy the read in terms of both making the words flow (or not, when the occasion arises) and use of grammar blended with style. Perfect the book cover to cover in terms of front matter, back matter, editing, and formatting. You don’t want anything to detract from the read. Give people reasons to leave positive reviews and recommend the book to others, and avoid giving reasons to say anything negative (it’s unavoidable, but strive to minimize this).
  • You need initial sales to get things going. A history of poor sales rank is a challenge to overcome. So build buzz for your book with cover reveals, letting people discover that you’re writing a book, interacting with people who ask how your book is coming along, getting feedback on various aspects of your book (cover, title, blurb, first chapter, draft) on different occasions from different groups of people in person and online. Focus groups, contests, promotions, etc. can help you get people excited about your coming book.
  • Don’t underestimate the importance of packaging. The book has to absolutely look like it belongs in its genre. If you want a top seller, on top of everything else, the cover has to quickly register as being the kind of book that the customer is looking for. If the cover attracts the wrong audience, there won’t be any sales. Research the covers of bestsellers in the genre. Design a professional-looking cover that will attract customers who are accustomed to seeing those covers. The title, cover, and blurb need to send a unified message and grab the target audience’s attention. Craft a killer blurb that will entice interest without giving too much away. The Look Inside needs to close the deal.
  • Do premarketing. Don’t wait until your book is published. Look for bloggers in your genre who occasionally review books well in advance of publishing, since they may already have numerous requests and reading takes time. Make a professional press release package. Contact local media. Try giveaways on Goodreads. Arrange signings and readings. Have a book launch party. Why wait until your book is already available and not selling well to do all the things you should be doing? If you’re going to market your book anyway (and you’ll discover the hard way that you need to), do it right and help your book take off with a bang in the first place. Even if you don’t think the 100 bestseller list is realistic, doing your best to get your book on this list gives you the best prospects for success.
  • Believe in your book. Visualize success. Not just you sitting on a pile of money receiving praise from everyone you meet. Visualize the path to your success that makes this vision realistic and work diligently to get there. If you don’t show belief in your own book, how can you expect others to believe in your book? Your lack of confidence can deter sales. But don’t get overconfident as bragging tends to deter sales.

(2) Shopping for books by their favorite authors.

When customers like books, they sometimes search for other books written by the same author. Indeed, books are frequently sold this way.

This affects all authors who’ve written more than one book (well, unless you write one children’s book and one book that’s not for children, for example).

Write two or more related books. Or better yet, write a series of books. Then you can benefit from such sales.

Ah, but there’s a catch. The first book they read has to be good enough to make many readers want more. The book has to be seem like a good value (and the subsequent books can’t seem like a rip-off), and should provide a sense of satisfaction by itself.

  • Memorable characters give readers a reason to continue the series.
  • A great storyline in one book creates high expectations for more of the same.
  • Editing, writing, formatting, and storyline mistakes discourage future sales.
  • The subsequent volumes need to live up to expectations in order to merit good reviews and recommendations; if they don’t live up to this, there may be negative referrals (e.g. “Stay away from that series”).

Discounting book one, making book one free, creating an omnibus, promoting temporary discounts, contests, etc. can help generate sales. The more people who read one of your books and love it, the more of your other books you are likely to sell. Plus this improves your sales rank, chances of getting reviews, and prospects for word-of-mouth sales.

(3) Recommendations from trustworthy sources.

An editorial review from a highly reputed source, like the New York Times, can have a very positive impact. This isn’t realistic for most indie authors (or even many traditionally published authors), but there are many ways that every author can benefit from recommendations.

The most accessible is word-of-mouth sales. If the book is good enough – see the points from (2) above – for a percentage of the customers to recommend it to others, this can generate valuable sales. If a thousand people read a book initially, and a hundred recommend it to their friends, family, coworkers, and acquaintances who read similar books, and then a fraction of those people recommend it to others, and so on, sales can really grow in the long-term.

You have to be patient. First, you need the initial batch of people to read your book. If sales are slow (a few a day), that can take a long, long time. See the points from (1) above for a few marketing ideas.

Once people buy your book, they must read your book. They might already have other books to read first. Then when they do read your book, it might just be in their spare time, which they might not have much of. As soon as they finish reading your book, they won’t go scream from the mountaintops. They might not mention your book at all. The more they love your book, the more likely they will recommend it. But then it might not be until it naturally comes up in conversations, which might not be for some time. Then those people might not buy your book right away. It can be weeks after they hear about your book before they consider buying. Not everyone who hears great things about your book will buy it.

It can take several months for word-of-mouth sales to build up. And your book has to be good enough to receive those recommendations. You can do your best to perfect your book, but you can’t control customer recommendations. All you can do is wait and hope.

If someone very social falls in love with your book, that can be quite fortunate. If people who are really connected in the social media world enjoy your book, this can potentially be big. Just imagine the buzz in social media when Twilight was coming out. Reproducing that might not be realistic, but it shows the potential. If a blogger in your genre falls in love with your book, or if a book reviewer for an online magazine loves your book, or even a customer who often reviews books on Amazon loves your book… recommendations help, especially when they come from trustworthy sources.

You can try to solicit reviews from bloggers in your genre who sometimes review books. Maintaining a blog and being active in social media might help make some valuable connections. But remember that some bloggers receive an insane number of requests and that it takes time to read books.

Put together a press release kit with advance review copies and contact local media. For indie authors, it may be easier to get an article or review if you write nonfiction, have something unique going for you (like being a triplet, but there are many other ways for the press to take interest in you), or if you have a very small local paper.

You also have your own friends, family, coworkers, and acquaintances. If you succeed in building buzz for your book – see point (1) above – then they may help stimulate sales by recommending your book to their friends, coworkers, and acquaintances.

Another trustworthy source that’s very valuable is the retailer itself.

Once a book sells a few times along with another book, it can show up on Customer Also Bought lists. The more frequently your book sells – and the more effective your marketing efforts – the more these lists can help give your sales a significant boost.

Excellent packaging boosts your chances of getting sales from Customer Also Bought lists – see point (5) below.

(4) Discounts, promotions, and contests.

People tend to love sales. But they have to know about the sale, which means that you have to promote your discount. And they have to want the product. The book has to be a good fit for them. Which means you have to find your target audience and market your promotion toward them.

A temporary discount entices customers to buy before the sale ends. If a discount is too frequent and regular, people will learn to wait for it, and sales may be much slower in the interim. Contests and giveaways can help stimulate interest, too. Like the giveaway program at Goodreads (but you need to have a hard copy, like paperback).

Amazon sometimes discounts books. They have been doing this more frequently in 2013 for indie authors, especially with CreateSpace paperbacks. There is no guarantee that a retailer will put your book on sale, and you have no control over this. (But with CreateSpace, you still get the full royalty, provided that the book sells directly through Amazon.)

(5) Searching for books by keywords or browsing for books in categories.

Shoppers do go to Amazon and other online booksellers to search for books by keywords or just browse page by page through categories (or do a search within a specific category). Browsing page by page without a search tends to put the bestsellers up front, like point (1) above. But customers do search for various keywords.

A greater percentage of books sell other ways than searching for keywords. However, there are so many customers buying books that this still represents a very large number of book sales.

The problem is that there are tens of millions of books to search for.

  1. Millions of books sell this way, but there are also millions of books. On average, most titles sell fewer than one a day through this method. Fewer than a hundred thousand titles sell multiple copies per day through online search results. (The top couple hundred thousand books on Amazon sell one or more per day, but many of these sales are not from keyword searches.)
  2. Books that show up on the first page of one or more keyword searches are much more likely to sell through keyword searches. Most books don’t show up on the first page of any search results. Only a few books show up on the first page of very popular keyword searches.

Amazon tends to reward books whose authors and publishers (scrupulously) help themselves. The better your book and the better your marketing, the greater your sales rank and the more reviews you will draw, which can help to improve your book’s visibility. It’s not just sales rank and reviews. More sales might mean you’re selling more books through keyword searches, which may have a greater effect on visibility than from sales rank along.

Once your book becomes visible in one or more keyword searches, you need for it to get noticed.

Excellent packaging can make a marked difference once your book becomes visible. It has to attract the right audience. If it looks like sci-fi, but it’s really action, then the people who click on the book won’t be the people who buy the book. Research books in the genre that sell regularly to see what customers are accustomed to seeing in search results. You want a professional-looking cover that clearly signifies the genre in order for keyword searches to work for your book. You also need a title, cover, and blurb that send a unified message about what to expect. A killer blurb that attracts interest without giving too much away can help immensely, provided that your book is getting noticed. The Look Inside needs to be good enough to seal the deal once shoppers become interested.

(6) Personal interactions with the author.

If you’re not selling books the other 5 ways, this is your best opportunity. Even authors who are selling books the other ways should be taking advantage of this. A very significant number of books sell through personal interactions with the author. Strive to provide the personal touch with your marketing endeavors.

It’s a treat to be able to read a book where you’ve personally interacted with the author. When people interact with you and enjoy the interaction, they are much more likely to read your book, enjoy your book (because they read it in a good frame of mind, whereas we often read critically or with skepticism), and review your book.

Especially if you make each person you interact with feel special. If they interacted with you and felt like you were a salesperson, they probably won’t feel special. If they meet you, ask what you do, discover you’re an author, and enjoy your discussion, what a difference that makes. But don’t interact with people just because you want to sell them something. Interact with them to get to know them. If you really care, this will show and can make a huge difference. Be genuine.

Charm them.

Who is your target audience? These are the people you want to interact with personally because they are many times more likely to buy your book than anyone else. If you write a romance and market it mainly to people who rarely or never read romance, your marketing will be a disaster. Think long and hard where and how to find your target audience. And then you don’t want to be there just to sell your book. You want to provide help (volunteer work), knowledge (a seminar, a blog), or entertainment (a reading), for example, to help attract your target audience, and have them discover that you wrote a book that may interest them (happen to have bookmarks to pass out?).

You can start with friends, family, acquaintances, and coworkers. If you have a large (or any size) social media following, you can tap into this to help with initial sales. (Remember, close friends and family can’t review your book on Amazon.)

You can meet people anytime. They may or may not be in your target audience. If it comes up naturally that you’re an author, even if they don’t read that genre they might have a friend who does.

But you can’t rely on luck. You have to find your target audience. In person is best, but online interactions help, too.

References

1. http://libraries.pewinternet.org/2012/06/22/part-2-where-people-discover-and-get-their-books/

2. http://www.forbes.com/sites/davidvinjamuri/2013/02/27/the-trouble-with-finding-books-online-and-a-few-solutions/

3. http://www.forbes.com/sites/suwcharmananderson/2013/02/20/half-of-amazon-book-sales-are-planned-purchases/

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Bird Food for Writing Thoughts

Bird Food

We bought two bird feeders, filled them up with bird feed, and hung them from branches.

The birds knew what to do.

It was amazing. It didn’t take long before it looked like a Bird-Mart Supercenter. There were more birds than I could imagine sitting on the rim of the bird feeder. A few more birds would hover around the edge. A couple of birds would fall off and be replaced before they could recover. Another bird sat on the top. Other birds sat on nearby branches or the fence top, waiting their turn.

After a while, birds found spilled bird feed on the ground. Eventually, there were more birds underneath the bird feeder than there were above it. This may not have been the wisest course of action, considering that the birds above were neither potty-trained nor did they wear diapers. But perhaps eating was more important.

Perhaps birds recognize bird feeders. Maybe a small gathering of birds suggests there is food and attracts others. However it worked, news spread quickly.

It seems that some birds also knew how to signal for danger. Every once in a while, all of the birds that were eating would suddenly fly away, except for one bird who came in to eat. Perhaps that was the bird who cried wolf.

A huge block of bird feed quickly disappeared. We enjoyed having the birds visit, but if we feed them every day, we might be spending more money on bird feed that we spend on our own food. So we decided just to attract the birds on the weekend.

So what does this have to do with writing?

Tweet tweet. Chirp chirp. H-o-o-t . . . h-o-o-t.

The sounds. Pleasant sounds from happy birds. Not waking to an annoying beep beep beep. A sweet melody from nature.

And a beautiful sight of birds in the yard. Most of the birds of a single feather, but some other feathers mixed together, too. An occasional red or blue feather among black and brown feathers.

Busy birds. Pecking away. Flying. Walking. Chirping.

Wonderful sights and sounds.

It was bird food for a writer’s thoughts. What a wonderful way to write.

Sometimes noises are distracting. And there is usually noise in this house. A little girl who plays nonstop. A television that is often on. Weedwackers and lawnmowers outside. Noises are common here.

So writing amid pleasant sounds was a refreshing change.

The art of writing isn’t as simple as sitting down and spitting out ideas in the form of words strung together.

Somebody who suddenly decides to try writing first thinks, “Where will I write?” You need a comfortable place to do this. An office. A man-cave. A girl-cave. Some kind of writing retreat.

This chair is too short. That chair is too soft.

This monitor is too small. That monitor is too dim.

Just the right chair, just the right keyboard, just the right mouse, just the right monitor. Even a mousepad on which to rest the wrist.

Spend a few hours writing on someone else’s computer at someone else’s desk. You might wonder how you could possibly write there at all. Or you might go home and wonder how you’ve ever been able to write there.

When there are distractions, silence is golden but seldom heard. When it is silent, some sounds are needed, like birds chirping or music. When the birds are out, it’s such a wonderful day outside, why stay inside and write?

Starting is the hard part. Once we settle in and begin writing, we become less fickle. We really get into the writing. We wake up at one in the morning to write some more. We write when we’re sick. We write in a motel room on a laptop with a slow internet connection. We write on the subway.

We write anywhere we can with whatever distractions there may be.

Our muses would have it no other way.

Then a day comes when you’re back in your comfortable writing spot, the birds are chirping, and you just want to sit in your desk chair and enjoy the pleasant writing conditions, casually writing.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers