Category amazon

May 31 2013

How Special Editions Can Help Authors

Most self-published writers publish one paperback edition with a print-on-demand service such as CreateSpace and one eBook edition with a variety of eBook publishing services like Kindle, Nook Express, Kobi, and Smashwords.

There can be benefits of publishing multiple paperback or eBook editions of the same book.

A special edition can be made for free using CreateSpace (though it would be wise to invest in the author copy plus shipping charges to order one test copy). PDF’s and eBooks can also be made for free. So money isn’t the obstacle to making a special edition. It just takes a little more time; but not much, since it’s just slightly different from the original.

(1) Advance Review Copies

Authors send out advance review copies to local press, bloggers in the same genre, and potential reviewers. Some accept eBooks in PDF, epub, or mobi format, while others only accept hardcopies. Occasionally, these advance review copies are resold (e.g. as a used book on Amazon).

Why not put the words ADVANCE REVIEW COPY in large letters across the front and back cover, title page, and last page of the paperback, and the cover page of the eBook file? This can even be put on the header of the paperback and PDF versions.

(2) Draft Copy

Similarly, the word DRAFT can be used for copies distributed to proofreaders and members of a loyal fan club. This can even be used as a watermark for paperback and PDF editions.

(3) Large Print

For a novel or other book that mostly consists of plain text, it’s very easy to change to a size 16 or so font to qualify as large print on Amazon. Note that the paperback book will cost more if this increases the number of pages (unless the overall page count is still under 100 pages for black and white or 40 pages for color at CreateSpace, in which case the cost doesn’t change).

Add the words LARGE PRINT to the title. Only the regular print edition will show in Amazon search results unless the customer adds the words “large print” to the search. The large print edition will show on the regular edition’s product page, possibly hidden under a + sign (Amazon often uses this to hide other paperback editions, instead of listing every paperback edition separately). A note could be added to the product description that the book is also available in large print.

Large print only affects physical books (except for fixed layout Kindle eBooks).

A possible disadvantage of a large print edition is that when customers buy this edition, it doesn’t improve the sales rank or affect the Customers Also Bought lists of the regular edition. However, the large print edition may not sell enough for this to be a significant concern. It may also be offset by customers who would never have bought the book if the large print edition hadn’t been available.

(4) Color vs. Black and White

Sometimes an author wants to publish a paperback book in color, but the list price would be much higher than it would be for black and white. Instead of choosing one or the other, the author could publish both color and black and white editions.

However, in this case, the special edition could backfire. This presents a difficult choice to the buyer. Would you rather have the better book, or would you rather save money? Unfortunately, some buyers will actually walk away because of the choice, who would have bought the only edition available otherwise.

If color is essential, don’t make black and white. If color isn’t essential, just go with black and white.

Exception: A special color edition can be put on the author’s website. The Amazon customer won’t see it and be troubled by it. Someone who has met the author is more likely to buy the special color edition, and that’s how this customer will be shopping at the author’s website instead of Amazon.

Of course, there isn’t any extra charge for making an eBook in color. But sometimes an eBook that looks great in color looks lousy in grayscale. For example, two colors that contrast well might look nearly the same in grayscale. In such cases, it could be beneficial to make separate color and grayscale editions of eBooks.

(5) Omnibus or Anthology

Authors who have series or multiple titles that are similar can put the collection in a special edition. If the omnibus is discounted compared to buying the books separately, this discount may inspire sales. The author also gets paid for the entire series up front, instead of waiting for the customer to buy each book in the series one at a time over several months.

The omnibus also makes for a great promotional tool. Discount the price over a short period of time and announce this on the author’s blog, social media, and elsewhere and this might result in a sudden burst of sales.

(6) Hardcover

CreateSpace actually has a hardcover option (just contact support). Alternatively, use Lightning Source or Lulu to make a hardcover edition. A few customers actually prefer hardcover editions. The question is whether or not the added costs to the author are worthwhile.

Some books, like textbooks, stand the test of time much better when they are hardbound.

(7) Limited Edition

Sell a limited edition with valuable bonus material (not promotional material) from the author’s website.

(8) Translations

Books can be translated into Spanish, French, Chinese, and other languages. Multilingual authors can take advantage of this, and may be more likely to develop a significant following in other countries. There are also translation services available.

(9) Audio Books

The Kindle Direct Publishing newsletter advertises the Audiobook Creation Exchange (ACX). It’s an Amazon platform. An author who has a book that may be a good fit for truck drivers and who may be able to market toward this audience may be able to draw a significant number of sales through this medium.

(10) Clean vs. Adult Content

Movies often come out in both rated and unrated editions. No reason authors can’t do the same.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

May 22 2013

Are Amazon Customer Reviews Helpful?

Amazon Reviews Pic

Introduction

Have you ever stood in a bookstore aisle, trying to choose a book in your favorite genre? You weren’t influenced by customer reviews posted next to each book. The only customer input you saw was incredible praise for how awesome the book was on the back cover or first pages. There wasn’t anything negative posted about any of the books.

In the pre-internet days, if you wanted to see a written review, you had to browse newspapers and magazines. The only way to receive input from other customers who read the book was to meet them in person and ask them.

How times have changed! Now Amazon allows all customers to share their feedback, and this information is publicly posted on the book’s detail page.

Is this helpful? Let’s consider some of the major criticism. Note that Amazon has recently released an article clarifying, to some extent, what is or isn’t allowed in customer reviews. You can find this in Reference 1 at the bottom of this blog post.

(1) Authors and customers have abused the system with sock puppets and shill reviews.

A sock puppet is a false account that someone creates in order to deceive others with a false identity. Some authors have created sock puppets to give several good reviews to their own books, and some customers have created sock puppets to give multiple bad reviews to a book.

A shill review is written by someone else to help the agenda of another. Some authors have compelled family, close friends, and people with a financial interest in the book’s success to help promote their books by leaving shill reviews, and some customers have used shill reviews to bring a book down.

Fortunately, Amazon has taken steps to block and remove reviews suspected of being sock puppets or shills. A very large number of reviews have actually been removed. See Reference 2.

It’s not just authors trying to get good reviews of their own books that poses a problem. See Reference 3 for an example of large-scale swarming of negative reviews against a book about Michael Jackson. This shows that abuse with negative reviews can also be a major problem.

While sock puppets and shill reviews are a problem, Amazon’s actions to limit this have greatly improved the customer review system. Amazon has access to a great deal of information in its database, and apparently runs cross-references to help catch much of the possible abuse. When customers report possible abuse, Amazon also looks into this manually.

(2) Amazon is more likely to remove positive reviews than negative reviews.

Many authors have complained about the loss of four- and five-star reviews, and many authors have complained of one- and two-star reviews that seem to violate Amazon’s review guidelines which Amazon has refused to remove.

Some of the removed four- and five-star reviews that disappeared were removed because the reviewer was suspected of having a financial interest in the book. Yet, some legitimate reviews appear to have been removed as casualties in the process.

There are many one- and two-star reviews that are quite spiteful, and many others that spoil the ending. According to Amazon’s customer review guidelines (see Reference 4), spiteful remarks are not allowed, yet there are several reviews that make very spiteful remarks about the book or author that haven’t been removed (despite requests by authors and readers).

Highly spiteful remarks ruin the ambiance at Amazon. Wouldn’t it help Amazon’s image to remove these? Amazon could choose to remove the spiteful remarks, rather than removing the entire review. That would be a step in the right direction. Perhaps it would take too much manpower to remove all of the spiteful comments. When it’s well-known that most spiteful reviews won’t be removed, authors are less inclined to report them.

Is it helpful to leave reviews that spoil the ending? If a customer reads a review that gives the ending away, that customer is far less likely to buy the book. Wouldn’t it benefit Amazon to prevent this?

Is it helpful when suspicious four- and five-star reviews are much more likely to be removed than one- and two-star reviews that seem to clearly violate Amazon’s policies?

Customer reviews are most helpful when there are ample reviews that provide a good balance of opinions. When good reviews are more likely to be removed than bad reviews, doesn’t this offset the balance?

There may be two reasons behind this practice. First, four- and five-star review abuse is probably much more common than one- and two-star review abuse. Amazon has removed four- and five-star reviews because the abuse was out of hand; many customers were complaining and there were high-profile articles written on this subject. Perhaps negative review abuse hasn’t reached nearly the same level to demand such attention.

Also, it’s much easier for Amazon to block and remove abusive four- and five-star reviews. It’s easier for Amazon to cross-reference their database and see if a four- or five-star reviewer may have a connection with the author. It’s much more difficult to determine if a one- or two-star review has an agenda.

The vast majority of one- and two-star reviews come from customers who simply didn’t like the book. Most of the one- and two-star reviews were not written with ulterior motives in mind.

Fortunately, many of the one- and two-star reviews that arguably should be removed don’t have much credibility. Many customers can see through spitefulness, for example. Some of these reviews don’t explain what is wrong with the book. These types of negative reviews may actually help the book’s credibility, by adding balance to the reviews (if there are already good reviews present), while not being effective at persuading customers not to buy the book.

(3) No qualifications or experience necessary.

Anyone can review a book. You don’t need expertise to review a technical book. It isn’t necessary to be an avid romance reader to review a romance novel.

But that’s okay. You don’t have to be an expert to form an opinion. Many customers themselves aren’t experts, and would like to hear from other customers like themselves.

A reviewer who has expertise can mention this in the review, although there evidently isn’t any fact-checking. A customer reviewing a workbook might say that she has been a teacher for twenty years, but there is generally no way for potential buyers to know if this is true.

If customers want to find expert reviews, they can search online for professional book reviewers.

Not requiring expertise helps Amazon generate millions of reviews. More input is probably better than less input, in general. If only experts review books, then experts will basically be telling people what to and what not to read (kind of like editors who, prior to the self-publishing explosion, decided what was or wasn’t fit for the public to read).

(4) You don’t have to read a book in order to review it.

Just to be clear, you don’t have to read a single word of the book in order to be eligible to review it. We’re not talking about people who read the first two chapters and stopped reading in disgust. You don’t even have to open the cover. You don’t even have to buy the book. You don’t even have to see the book.

In Reference 2 at the bottom of this article, you can find this quote from an Amazon spokesman: “‘We do not require people to have experienced the product in order to review.’”

If you’re shopping for a book, it may be useful to know what other customers who have read the book (or at least tried to read the book) have to say about it.

But is it helpful, at all, to read the opinion of a customer who never even opened the cover? How does this help anyone?

This is a highly controversial point. Part of the reason for this may come down to proof: How do you know if a customer has read the book or not?

Occasionally, a customer review starts out, “Although I haven’t read the book yet…” In this case, it’s very easy to tell that the customer hasn’t read the book. Wouldn’t it be nice if Amazon would remove the reviews where there is no doubt that the customer hasn’t even opened the book? How can this opinion be useful to other customers?

This problem is abused two ways. Some popular authors (or their publishers) send out advanced review copies, encouraging customers to post reviews on the release date. Some customers actually leave a review before they read the book, knowing that they will love the book because they love the author’s other works. Does it really help other customers to do this? Why not actually read the book first and then post the review?

It is also abused with negative reviews from competing authors or publishers, jealous rivals or enemies, and anyone who doesn’t like the author personally. To be fair, if these reviewers actually read the book first, it probably won’t change their reviews.

Many people wonder why Amazon doesn’t require customers to make an Amazon Verified Purchase in order to leave a review. At least this way, people reading the review would know that they have bought the book.

The problem here is the large number of people who buy the book in a bookstore or read it in a library. Amazon doesn’t want to prevent this large group from posting reviews.

What about eBooks? Well, customers don’t have to buy them on Kindle. Amazon still wants their reviews. Plus, if the eBook and hardcopy are linked, a review on either edition shows up on both editions.

Customers who have bought the book from Amazon can lend their reviews more credibility by choosing to let Amazon mark them as Amazon Verified Purchases. Potential buyers can choose to just look at Amazon Verified Purchase reviews if they want to know who has actually purchased the book.

Here is what Amazon may be thinking (of course, only Amazon knows for sure). Customers who want to leave a good or bad review without actually reading the book will probably leave pretty much the same review whether or not they are required to read part of the book first. It might infuriate numerous authors and even some readers, but all in all, policing this would generally be very difficult and quite a hassle, and probably isn’t worth the effort.

If you force customers to buy a book in order to review it, guess what will happen. People will buy the book and return it for this privilege. It’s not in Amazon’s best interest to encourage returns. If you want to remove a customer’s review if he or she returns the book, now you run into the problem where the customer is returning the book because the book was bad: Amazon will want these customers to be able to express their opinions, too.

Simply encouraging anyone to review a book provides more input to the consumer. More input is generally better than less input.

(5) The review doesn’t have to be truthful.

It’s kind of like politics. A candidate for office can say anything, true or not. Somebody might check and report the facts, but the lie itself generally doesn’t get the candidate disqualified from the competition.

A customer can say that there are fifty typos on the first page, and the review will stand even if this is clearly false. In many cases, potential readers can cross-check a reviewer’s comments by reading the blurb and Look Inside. If the review complains of typos, but the Look Inside is very well written, the reviewer will lose credibility. On the other hand, many customers may not bother to check a reviewer’s statements. Some sales may be gained or lost by blatantly false reviews.

This has been abused with both good and bad reviews. A review can make a lousy book look great or a great book look lousy simply by bending the truth. There are tens of thousands of books with contradictory reviews. Almost all of the bestsellers seem to have inconsistent reviews.

From Amazon’s perspective, it would be a nightmare to try to check the facts of all of the reviews. Some things are easier to check than others. If a review is clearly false, other customers may vote it down with No votes (although the voting itself has been abused). It would take a great amount of resources just to check the facts where someone complains that a review may be false. It probably isn’t practical to enforce review truthfulness.

Most statements aren’t facts, but opinions. Readers will definitely differ in opinions. Any book that is read enough will have a large group of readers who love it and another large group who hate it. This is true among virtually all popular, bestselling authors. No book can please everyone. If you want to require all reviews to be honest, you will quickly find yourself in the gray area between facts and opinions.

Amazon wants to solicit all opinions. You can’t argue that an opinion is wrong. Most review statements aren’t clear-cut facts that are clearly right or wrong; most are opinions.

Again, more input is generally helpful, even if some of it is contradictory. Potential buyers can check the blurb and Look Inside to help determine which statements are correct. They can also try to judge the character of the reviewer from the writing sample. Any comments and the number of Yes versus No votes may also be helpful, although the voting system can also be abused.

Conclusions

Amazon’s review system isn’t perfect. There is room for improvement. However, the system does result in a great deal of feedback. The more reviews, the better for shoppers, authors, and publishers. Amazon’s customer review system, as it is, provides much more information than not having any reviews at all – like the pre-internet days of standing in a bookstore aisle. We just have to take the good with the bad.

References

  1. http://hosted.verticalresponse.com/816983/47a12f62f7/1497798605/9bce9ac8db/#4
  2. http://www.nytimes.com/2012/12/23/technology/amazon-book-reviews-deleted-in-a-purge-aimed-at-manipulation.html?pagewanted=all
  3. http://www.nytimes.com/2013/01/21/business/a-casualty-on-the-battlefield-of-amazons-partisan-book-reviews.html?pagewanted=all&_r=0
  4. http://www.amazon.com/gp/community-help/customer-reviews-guidelines

Comments

Please feel free to share your opinions, even if you disagree, by posting a comment or replying to a comment. Your input is encouraged. What is your experience as a customer or author? What would you suggest to improve the system?

Author

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

May 19 2013

Is Amazon Our Friend?

A couple of weeks ago, I was asked this question by an author on the KDP community forum.

Many people are quick to criticize Amazon, and there may be some room for improvement, but I wholeheartedly believe that Amazon is highly beneficial to shoppers, writers, and small businesses.

I’ve been a customer at Amazon from the very beginning. I appreciate the convenience, selection, savings, and free shipping on qualified orders. I also have Amazon Prime.

You can even find out what other customers have to say. The customer review system isn’t perfect, but some input beats no input.

I’ve written and published several books. If not for CreateSpace and KDP, writing would just be a hobby for me.

Amazon opened the door for any and all authors to make their writing available for millions of potential customers around the world. Anyone can publish a book and share with others this way. Amazon similarly opened the door for small businesses to sell online at a very popular website.

Amazon represents freedom and opportunity. Amazon gives the small guy a fighting chance. Amazon regularly features success stories on their homepage of indie authors and small business owners. Self-published books and small business products are available beside traditionally published books and bestselling products by big businesses.

Where would we, the small guys, be without Amazon?

Let’s take a look at some of the criticism:

The book is not visible in search results.

  • There are 20 million books on Amazon. They can’t all be first in search results. Does it benefit customers to have new books by new authors show up before books that have established successful sales?
  • Amazon provides the opportunity. Diligent, motivated authors can take advantage of this through effective premarketing and packaging (relevant and attractive cover design, blurb, and Look Inside), and quality books that earn good reviews and word-of-mouth sales.
  • Amazon’s system tends to reward authors who scrupulously help themselves. Authors who work hard to generate sales through marketing can gain exposure through a better sales rank, early reviews, Customers Also Bought lists, and top 100 lists.
  • It’s not easy to produce a great book cover to cover. The books that best attract and fit an established target audience are more likely to be successful. Only the top couple hundred thousand books, out of millions, sell one or more copies per day on average.

Amazon removes 4- and 5-star reviews, but not 1- and 2-star reviews.

  • Unfortunately, a significant number of authors and small publishers had been taking advantage of customer reviews by leaving 4- and 5-star reviews written by the author, publisher, editor, family members, paid reviewers, and other parties who had a financial interest in the book’s success. There were several books with dozens to hundreds of fake reviews, sometimes for lousy books. Customer complaints and high profile articles led Amazon to block and remove 4- and 5-star reviews that they suspect of being fake.
  • There are some 1- and 2-star reviews from competing authors and publishers, people who loathe or are jealous of the author, and people who are otherwise upset. Some of these reviews are very spiteful, some spoil the ending, and some outright lie. But the fact is that most of the 1- and 2-star reviews out there are legitimate reviews from customers who simply didn’t like the book. No book can please everyone. There are many such reviews on bestselling books by popular authors, so it’s unreasonable not to expect this on all books by all authors.
  • Fake 4- and 5-star reviews had been more numerous and posed a much greater problem for Amazon than fake 1- and 2-star reviews. It’s also easier for Amazon to block and remove potential fake 4- and 5-star reviews than it is to catch fake 1- and 2-star reviews. The Amazon bot can cross-reference information in the 4- and 5-star case, but it’s really difficult to distinguish between disgruntled customers and fake 1- and 2-star reviews. As much as authors and product owners don’t like them, the 1- and 2-star reviews do help to provide balance. Customers are often suspicious of books or products that only have good reviews.

Do KDP and CreateSpace cheat authors on their royalties?

  • Amazon is a huge business. Almost everything is automated at Amazon – even grabbing products in the warehouse. It’s only logical for the sales and royalty reports to be automated, too. There is the possibility of an occasional glitch, but it’s highly improbable.
  • There are many authors and publishers who sell thousands (or more) books everyday. They check their sales reports, Nielsen Bookscan data, and royalty reports carefully, closely corroborating the results. Amazon has millions of dollars at stake. They can’t afford to cheat authors, publishers, and businesses. All large businesses, like Amazon, also have audits.
  • The royalty doesn’t show instantly, and this is probably what creates concern among self-published authors who only sell a few books. The royalty often appears within a few days, but sometimes it can be delayed for a couple of months. Paperback returns may be resold, and in this case the royalty doesn’t show at all on the CreateSpace report because it was already paid once before. Amazon may have books preprinted to stock in their warehouse, in which case they pay the royalty in advance, not when the book sells. Occasionally, Amazon sources a sale through a third party seller, and CreateSpace then reports it correctly as a full royalty, but not for a couple of months, when expanded distribution royalties show up. Because of this, an author may be aware of an occasional sale, but not see the royalty show up.
  • CreateSpace customer service is willing to track data regarding royalty questions. Authors can report the sales information to CreateSpace, and they will track the sale to help the author understand why the royalty didn’t show up immediately. It’s obviously in Amazon’s best interest to correctly report sales and royalty information to authors.
  • An occasional complaint about royalty payments shows up on the CreateSpace or KDP community forum. Most authors monitor their sales rank and royalties closely. If there were significant issues with this, complaints would be much louder and more numerous.
  • There are also complaints about royalty payments from traditional publishers. Small publishers are more likely to have manual rather than automated systems, they have less to lose than Amazon by cheating authors, and some of the stories involve much greater discrepancies than any complaints about Amazon’s royalty payments. Unless you own your own publishing company and print your own books, you simply have to trust someone. I haven’t observed any discrepancies in my reports, and over the years I’ve come to trust Amazon both as a customer and as a writer.

It’s easy to demand more and better. Amazon gives us an opportunity, and the opportunity is free. What we get for free is pretty awesome. We can’t expect Amazon to do all of the work for us (with 20 million books to manage, it’s not reasonable to expect Amazon to do much work for free). Preparing an excellent product, packaging it for the right audience, and marketing it are all up to us. The harder we work and the better job we do, the better Amazon helps us.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

May 3 2013

Bookstores Versus the Internet

First contestant: brick & mortar bookstores

Do you remember the joy of standing in a bookstore aisle, staring at hundreds of books, trying to find some good books to read?

  • Most of the books were turned sideways such that all you could see was the spine. You weren’t choosing the prettiest covers.
  • There wasn’t a number attached to the book to tell you how well or poorly it had been selling.
  • The only reviews of the book were great quotes about how awesome the book was on the back cover, dust jacket, or first pages. You didn’t see an average star rating right beside the title. There wasn’t anything bad written about any book in the store.
  • If you wanted to find a possibly neutral book review, you had to read a newspaper or magazine article. Not just anybody could express a written opinion about the book in a highly visible place.
  • Books definitely didn’t come with any reviews that spoiled the endings.
  • When you picked a book up, it didn’t come with a list of books that other customers had bought. When you brought a book to the front counter, the cashier didn’t set several other books next to it and say, “Other customers who read that also purchased these.”
  • After you read the book, the bookstore didn’t contact you and ask you to review the book. The bookstore also didn’t contact you to let you know when those authors released new books.
  • There weren’t customers standing around in the aisle trying to sell you their used books for less (or even more!) than the list price (plus shipping!).
  • Most of the books were presented side-by-side without any special treatment. We didn’t see the books stacked in some order determined by the bookstore. We didn’t need to scroll through several pages to find the least popular books.
  • We never bought books with dog-ears, cover wrinkles, ripped pages, or any other visible imperfections without realizing it prior to the purchase.
  • There weren’t twenty million books to choose from. There weren’t nearly as many books in any particular genre.
  • The chance of the bookstore freezing or crashing was fairly remote, and if you picked up a virus, it usually went away after a few days and a little medicine. Even if the system was down, you could still pay cash.
  • When the book was in stock, you didn’t have to wait several days for it to arrive in the mail.
  • Every book in the store met some minimum standards. There was a limit to poor writing, the number of typos, poor formatting, storyline issues, etc.
  • The free sample was 100%, not 10%. Just imagine if all of the books on the shelves only had 10% of the pages, and you only got the rest after you checked out.
  • When you approached the register, you found an assortment of fashionable bookmarks. Sure, you can still buy bookmarks if you search for them, but you don’t see them when you check out. You also don’t need one for your e-reader.
  • If you had a question, or when you checked out, you interacted face-to-face with a person.
  • You probably didn’t have family members, friends, and acquaintances begging you to read and review their books.
  • There was a slim chance of meeting a cute someone in the bookstore (a plus if you preferred to date people who actually read books).
  • Many bookstores allowed you to take a break and drink coffee. The next time you order a book online, see if they will deliver some coffee to you while you’re browsing.

(Why was this written in the past tense? Brick and mortar bookstores haven’t completely died out yet…)

Second contestant: online booksellers

Let us not forget the wonders of technology:

  • In the old days, you wouldn’t buy a book wearing just your underwear or pajamas (or less). If you did, maybe reading would have been much more popular…
  • You don’t need to go to the bookstore on your lunch break. Traffic won’t cause you to get there after the store closes. You can buy books at two o’clock in the morning, if you please.
  • You can have the book delivered right to your doorstep. There is no need to leave the house.
  • If you have an e-reader, you can even purchase an e-book at two o’clock in the morning in your underwear without leaving the house and start reading the e-book right then and there.
  • People who are addicted to cell phones or who love using laptops and PC’s can browse for books on their favorite devices, and even read them that way as e-books.
  • You don’t have to find a dictionary if you read an e-book. It’s right there on the device. (Of course, that doesn’t mean that everyone will take a moment to find out what the word means…)
  • Millions of books are in stock or will be available in just a few days. There are now print-on-demand books that are always available.
  • With twenty million books on the market, there is a much improved chance that the book you’re really looking for actually exists. If it doesn’t exist, nothing at all prevents you from becoming the author to write and publish it.
  • Through self-publishing, authors have much more freedom in what to write and how to write it, which provides greater selection to the reader.
  • You may be able to buy the book for less used. Some books sell for just a penny plus shipping and handling.
  • You can resell your used book after you read it to recover some of the cost.
  • All e-books mark themselves; you don’t need a bookmark. The e-readers will even let you highlight text.
  • It’s very easy to find the top-selling books, and to see how well or poorly a book has been selling, in case you wish to judge how popular a book is.
  • Read customer reviews to see what other customers had to say about the book. Some opinions may contradict one another, some may be helpful and others not, some might not even be pleasant, and it might be entertaining. You can even vote on how helpful the review is (or you can ignore the wording and just vote on whether or not you like what was said).
  • It’s very easy to ship a book anywhere in the world; e-books can be gifted.
  • You don’t need to find your receipt to return the book.
  • Adults books can be read with greater discretion as e-books.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers (Volumes 1 and 2)

Mar 2 2013

Kindle Pitfalls

Anyone can publish an eBook on Amazon using Kindle Direct Publishing (KDP), but there are many pitfalls to navigate in order to produce a professional-looking product. The main problem is that the eBook layout works like a web page, whereas most writers are experienced with word processing.

So what are the pitfalls, and how do you avoid them? Hold onto that thought (or just skip ahead).

To make matters worse, Amazon’s free resources – the KDP help pages (https://kdp.amazon.com/self-publishing/help), Building Your Book for Kindle (http://www.amazon.com/dp/B007URVZJ6), and Publish on Amazon Kindle with Kindle Direct Publishing (http://www.amazon.com/dp/B004LX069M) – are largely geared toward the basic use of Word to prepare an eBook, while not revealing the subtleties entailed in achieving a professional design.

Word is designed for creating pages with writing and drawings, whereas eBooks format like a reflowable web page. When a Word document is uploaded to KDP, what Kindle is interested in are HTML instructions. Unfortunately, the HTML that Word generates does not translate as well as could be desired into eBook format. Even if you convert the document to HTML before submitting the file to KDP, unless you clean it and tweak it, there can still be undesirable and sometimes even unpredictable behavior in the converted eBook.

KDP provides a previewer to help catch the mistakes. Actually, there are two previewers, and both are available in Step 6 of the publishing process. The online previewer is tempting because it’s so convenient and also much more aesthetic – it mimics each device visually. But the downloadable previewer is more reliable – you can catch errors with it that you might not find on the online previewer. Once you install it, find it after it’s installed, and figure out how to download and view your book with it, you must inspect it carefully to find mistakes on all of the devices (like the different eInks, the different Fires, and the iPad and iPhone). Not uncommonly, an eBook sometimes looks perfect on all but one device, which makes it important to check each device.

Nonetheless, the indie author who researches the basics of Kindle formatting with Word and invests the time to properly check the formatting across all devices is likely to encounter unforeseen, yet very important, problems: the confounding Look Inside. Many customers will judge the professionalism of the eBook based on this Look Inside. Unfortunately, KDP’s previewers don’t offer a preview of the Look Inside feature. The Look Inside adopts the strictest interpretation of the HTML, and often formats Word-originated HTML instructions differently than indie authors intend. For example, it’s very common to see the first paragraph of the chapter indented on the Look Inside even when First Line is set to 0.01” in Word. What do you get when you cross the challenge of properly formatting the Look Inside with the lack of a Look Inside preview and indie authors who have spent months or years writing, editing, and formatting their work? F.r.u.s.t.r.a.t.i.o.n.

Amazon does get into some of the subtleties in a publication that’s not nearly as easy to find as the resources mentioned above. They have a technical guide designed for professional publishers – and that’s how it’s written, too. When you visit the KDP help pages (first link above), click “Announcements” on the left, select “Introducing Kindle Format 8,” and look for the “click here” link toward the end of the article. This 79-page PDF reveals technical details about text and image guidelines and which HTML code is supported.

But most writers want to be able to publish a high-quality Kindle eBook without having to learn HTML. The self-published author who has a gift for storytelling and has spent years perfecting his or her craft has a disadvantage compared to a webmaster experienced in HTML. The webmaster can easily create a very professional-looking eBook, and even use HTML to make the description pop out with headings and figures. The poor writer who has mastered Word, but who doesn’t want to learn HTML, will suffer a few flaws in the finished product.

Here’s the thing: You don’t actually have to learn any HTML in order to perfect the appearance and functionality of the eBook, and you can even make a fancy description without knowing any HTML (see my other blog post called “Eye-popping Blurbs”).

That’s right! It’s a thousand times easier than it seems. You don’t need to be able to read and understand the HTML. You don’t need to be able to write HTML. You just need to know which lines to look for and how to change them. You just need a concise, handy resource that says to look for A, B, and C in the HTML, and change them to X, Y, and Z. It is as simple as it sounds.

Why don’t we do it? Because we didn’t see a convenient table of what-to-look-for-and-what-to-change-in-the-HTML guide when we visited KDP’s help pages and read KDP’s free formatting guides.

The first step is to format the Word document in such a way as to produce HTML with as few issues as possible. To this end, many basic Kindle formatting guides – and even Amazon’s free guides, to some extent – emphasize steps such as these (this list is not intended to be comprehensive, but does provide a healthy sample):

  • Not using page numbers, setting page margins, inserting headers or footers, making bulleted lists, and many other features that we like to use in printed books.
  • Using the Styles to format normal, first paragraph, heading, and title text.
  • Going into the Paragraph dialog box to set First Line to 0.5” (or 0.3” may work better, in general, but not as well as tweaking the HTML) for the normal Style and 0.01” for non-indented, justified styles (as you can’t make the eBook left-aligned by pressing the Align Text Left button) in order to avoid automatic indents.
  • Eliminating all use of the tab key (use the normal Style instead to create indented paragraphs).
  • Removing most special symbols.
  • Replacing some special symbols with other symbols. For example, Word’s AutoFormat tool can make en (–) and em (—) dashes by replacing consecutive hyphens (like –) as you type, but they may not be supported by every device (especially, the older Kindles). If instead you manually hold down Alt while typing 0150 and 0151, you can create these dashes as supported symbols.
  • Using a single space after a period and before the next sentence instead of two spaces (otherwise, when a sentence happens to end at the margin edge, the extra space causes one of the lines to appear mis-aligned). (I have another blog article about this, which is called “A Silly Little Space.”)
  • Formatting pictures centered on their own line and wrapped In Line With Text, with the size set to 100% (by right-clicking the picture, selecting Size and Position, and setting Width and Height in the Size tab) – even if the picture looks bigger than the page shown on the screen (just worry about how it looks in the downloadable previewer).
  • Creating a table of contents using bookmark hyperlinks.
  • Changing font size through Styles instead of using the Font tool on the Home tab.
  • Holding down Shift while pressing Enter instead of just using the Enter key at the end of a paragraph where a blank linespace is desired between paragraphs (in order to produce more reliable results); just ignore the strange spacing that it creates because the eReaders will ignore it, too.

We then save the Word document as a filtered webpage (not a single file webpage). If there are pictures, we right-click the file, choose Send To, and pick Compressed (Zipped) Folder. Then we find the newly created folder with the images and copy/paste it into the compressed zipped folder. This step is needed, for example, to avoid black lines from appearing on one or more edges of the pictures.

All of this work, all by itself, still doesn’t result in a perfectly formatted eBook. First, it is desirable to clean the HTML – i.e. to remove bloated instructions in order to help make the HTML more reliable and less ambiguous. Fortunately, there are some programs that can help do much of this automatically (you can find a list, for example, in the Kindle Tutorial that I recommend in the next-to-last paragraph – but not in Volume 1 of the book listed on the signature line; I’m trying my best to avoid possible confusion). It takes very clean HTML code to make the Look Inside appear professional.

Next, you need to open the HTML in Notepad and learn what to look for and how to change it. Here are a few things worth looking for (sometimes there may be more than one way to do it, and exactly how to change it depends on how the HTML looks on your device):

  • Change the indents from 0.5” (or 0.3” or whatever you used for First Line in the normal Style) in terms of the em (like 2 ems) – or set it as a percentage of the paragraph width (like 8% across). In the former case, the size of the indent is based on the size of the text (this is the technical specification that publishers use in print, and often in eBooks, too); in the latter case, the size of the indent is based on the width of the paragraph (visually, this may be appealing so that the indent is the same percentage on an iPhone or a PC). You want your normal paragraph styles to look like <p style=”text-indent: 8%;”> (or a value like 2em instead of 8%) at the beginning of the paragraph followed by <p> at the end of the paragraph. You can do this with the Find and Replace option. Examine the body text in the HTML in Notepad to see what the begin paragraph code looks like, copy it into the Find field, and type the Replace text carefully. Be sure to only edit the normal paragraph styles this way.
  • Manually change the paragraph style to 0% instead of 8% (or whatever you set for the indented paragraphs) to create any non-indented paragraphs (or stand-alone, non-centered lines) – like the first paragraph of the chapter (which you would have set as a first paragraph style in Word). In Word, you had to set First Line to 0.01”, which is slightly noticeable, because (none) doesn’t work; yet this doesn’t always show up in the Look Inside if the HTML isn’t tweaked. But as long as you’re tweaking the HTML, you may as well set it exactly to 0%. And if your HTML is super clean, you’ll have zero indents to begin each chapter in the Look Inside, and on paragraphs of the copyright page and table of contents, and any other non-centered paragraphs that you don’t want indented (provided that your HTML is very clean and you simply apply this code to each such paragraph).
  • Remove spacing between paragraphs. Modify the above suggestion with <p style=”text-indent: 8%; margin-top: 0; margin-bottom: 0″> at the beginning of the paragraph.
  • Use special symbols not normally supported. Kindle supports Unicode symbols 32 thru 255 (first link below), whereas a larger set of Unicode symbols is available using HTML (second link below). You just have to look up the HTML name of the symbol and write it after the ampersand (&) symbol. For example, &hearts makes the heart symbol (♥) when converted to Kindle’s mobi format. In your original Word document, you could write “insertheart” where you would like to include the symbol, use the Find tool to find it in the HTML with Notepad, and then change it to &hearts to make this symbol, and you can do something similar for other supported HTML symbols.

https://images-na.ssl-images-amazon.com/images/G/01/digital/otp/help/Latin1.gif

http://en.wikipedia.org/wiki/List_of_XML_and_HTML_character_entity_references

  • Prevent two words or a number and units (for example) from breaking onto separate lines. For example, if you would like 6 ft. to stay together (i.e. remove the possibility having the 6 at the right end of one line and ft. at the left end of the next line), replace the space with &nbsp; (as in 6&nbsp;ft.).
  • Improve the formatting of pictures. For example, if you already have a Word-generated HTML file with pictures set to absolute values (i.e. specified the number of pixels in the width or height), you can use Replace to change the width to =”100%” instead of the absolute measure and to delete the height specifications (just leave the Replace field blank).

After you publish your eBook on Kindle, you should view the Look Inside to see how it looks on the PC. Then go to the product page and download the free sample to your computer. This way, you can use the downloadable previewer to see what the Look Inside looks like on each device. If you have a Kindle (or maybe you can borrow one), you can view the Look Inside that way, too. (You should also view the entire book that way, just to see for yourself.)

I recommend a book called Formatting of Kindle Books: A Brief Tutorial by Charles Spender (to which I have no affiliation whatsoever; I simply found this book very useful for my own endeavors), which explains many of the details for how to properly format a Kindle eBook using Word, with a separate chapter on how to clean and edit the HTML. (My own publishing guide, listed below, covers both paperbacks and eBooks, but doesn’t get into the professional eBook details – like those discussed in this blog article – until Volume 2. Volume 1 is available now, while Volume 2 will be released sometime in the spring of 2013. Charles Spender’s tutorial is focused on the Kindle, and is very detailed regarding Word and HTML formatting, while explaining HTML so that those of us who don’t like HTML can figure out how to properly tweak it.)

Let me admit that I’m currently in the process of improving my own eBooks. For the past few years, I’ve been personally investigating the limitations of Word and seeing firsthand how well Word can yield a Kindle eBook, along with what does or doesn’t work, and have just begun the process of tweaking my own HTML. I still haven’t quite implemented all of my own suggestions in all of my own eBooks yet (some still even feature those dreaded double spaces; and I also need to update the formatting of some of my earlier paperback books), but I’m getting there. May you instead embrace the HTML tweaking from the beginning and perfect it the first time. 🙂

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Feb 26 2013

Eye-popping Blurbs

I discovered an amazing blurb on Amazon. My first thought was, “Wow! How did he do that?” So I asked.

Here is a link to the book that has the incredible blurb:

The formatting pops right out at you. Yeah, it’s the formatting that caught my attention – not necessarily the writing that made this an exceptional blurb. The top of the picture showing there compels the customer to click the “Show more” link – something that most customers seldom do. The headings, the color, the cute second picture – it’s visually quite appealing and provides a professional look.

A similarly formatted description can be found here:

So how did these authors do it? Here is the link to the KDP Community Forum thread where I discovered the first author’s book and asked him. Since he revealed his secret, I just had to buy a copy. 🙂

https://kdp.amazon.com/community/thread.jspa?messageID=540809&#540809

Okay, there is a problem here: The KDP forum responds to HTML, so you can’t type your HTML in the forum without the text of the code converting to formatting.

Find the code for the second description at the link below. Since this link doesn’t go to the KDP Community Forum, you can see the actual code this time. Compare the code to the description.

http://variationspublishing.com/variations/wp-content/uploads/2013/02/ofallthewesternstars-productdescription.txt

Also, you have to use the ASCII codes for the less than (<) and greater than (>) signs:

https://kdp.amazon.com/community/thread.jspa?messageID=544162&#544162

The h1 and h2 tags apparently also affect SEO rankings, as explained here:

https://kdp.amazon.com/community/thread.jspa?messageID=544619&#544619

I thought this was pretty cool and wanted to share it. But credit the HTML experts who discovered this; all I did was try to organize the information.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Feb 22 2013

The Short Link to Amazon Books (Why Doesn’t Everyone Know This?)

First, here is the wrong way to link to an Amazon book. Search for the book on Amazon, click to open the book’s detail page on Amazon, copy the webpage url, and paste it.

What’s wrong with this? It makes the url much longer than it needs to be.

See this with an example. I’ll go to Amazon’s homepage and type “self publishing chris mcmullen” in the search field, and click on my own book. (I would happily have used your book as an example instead, but you didn’t ask. :-)) Now I’ll copy the webpage url:

http://www.amazon.com/Detailed-Self-Publishing-Amazon-Booksellers–Demand/dp/1480250201/ref=sr_1_1?ie=UTF8&qid=1361505178&sr=8-1&keywords=self+publishing+chris+mcmullen

(Yes, of course I could have given the link a short title. When you insert a link, you can make the text for the link different from the url itself. But that’s not the point. The point is that the url itself can be much, much shorter.)

So what’s the short way to do this? First, find your book’s ISBN (the 10-digit number will work) or ASIN (if you have an ebook that doesn’t have an ISBN, use this). You can find this number on your book’s detail page at Amazon.

The short link has the form http://amazon.com/dp/ISBN (or use ASIN in place of ISBN). Obviously, you have to put the ISBN number in place of the letters I-S-B-N at the end. 🙂

For example, the short variation of the above link is:

http://amazon.com/dp/1480250201

That’s much shorter (and I didn’t even have to use text in place of the url to make it short).

Actually, you can make it even shorter than this. Use amzn instead of amazon and remove the /dp:

http://amzn.com/1480250201

But it’s not much shorter, is it? When you use amazon, people can see they’re being directed to a site that they (hopefully) trust, but when you use amzn instead, it might arouse suspicion (well, it shouldn’t, but it probably will).

Every day, I come across many links that authors have posted to their books, which use the long form instead of the short form. You may have noticed this, too. The easiest way to spread the word is to use the short link yourself whenever you post a link to your books. Somebody may notice and try this out with their own book.

Just think about how much we’re inconveniencing those poor little electrons when we make the link longer that it needs to be. J/K. 🙂

Publishing Resources

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Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

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Feb 20 2013

Indie Author ‘Uh-Oh!’ Moments

(1) Spelling or grammar mistake in the title (whoops!)

(2) Used image placeholder (had no cover)

(3) Published an ebook without checking the preview (surprise!)

(4) Sued over copyright infringement for internet photos (they’re not free?)

(5) Got in a lengthy argument with a reviewer (sure showed the world)

(6) Used Google’s automatic translator (won’t understand the bad reviews)

(7) Didn’t read any formatting guides (it looked perfect on the monitor)

(8) Blurry paperback cover (used free 96 DPI picture from Google)

(9) Used Comic Sans (look out for the font police)

(10) Sued for using lyrics in book (they’re just 20 words out of 60,000)

(11) Didn’t report royalties to IRS (wasn’t much to report)

(12) Reviewed his/her own book ten times (multiple personalities?)

(13) Used the same author page for young adult and erotica (umm)

(14) Ragged right, strange line and paragraph spacing (used Word’s defaults)

(15) Crazy search results (used “harry,potter,twilight,lady,gaga” for keywords)

(16) Drew cover illustration with crayons (nice book to hang on fridge)

(17) ENTIRE BOOK WRITTEN IN CAPS (loud and clear)

(18) Misspelled author’s name (identity crisis)

(19) Forgot to change page headers for second book (head-smack)

(20) Tried to sell to local bookstore, but forgot to bring books (uh-oh)

Fortunately, most indie authors don’t make such outrageous mistakes. But a few do. We often focus on the few who make the worst mistakes, rather than the majority who only make minor mistakes. Of course, the bigger the mistake, the greater the entertainment.

Let’s remember what challenges face the self-published author. Writing a few hundred pages is an accomplishment in itself, but it’s only the beginning. There is proofreading, which is different from editing and formatting. Then there is the art of writing itself. Add to this the challenge of designing a cover, making illustrations, writing a blurb, publishing, marketing, and public relations.

While it may be fun to laugh at the sillier mistakes, perhaps we should also silently acknowledge the many indie authors who have managed to publish their work with only minor mistakes. Congratulations to all of you! 🙂

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Feb 15 2013

The Self-Publishing Lottery

Millions of people buy lottery tickets every day. For every hundred dollars spent, very little – if any – will be returned unless… unless the ticket hits the jackpot. The odds of hitting the jackpot are astronomical. Yet millions of people continue to play the lottery. Why? Hope. As long as there is even the tiniest fraction of a chance of having the winning ticket, people will continue to feed this hope.

Hundreds of thousands of people are now writing and self-publishing books. There are millions of books available on Amazon. The top 5,000 sell several copies every day. The top 50,000 sell a few copies every day. The top 200,000 sell once every day or so. But 10,0000,000 sell a few copies per month or less.

Most of the books sell just sporadically. Yet hundreds of thousands of aspiring authors continue to self-publish. Thousands of new books are published every day. Why? Hope. There is a chance that the book will be successful.

A lottery ticket just costs a dollar. Writing a book takes a great deal of time and effort. But people believe that the chance of success is much greater with writing a book, and that even in the worst-case scenario, the book will still sell some copies.

Here’s the thing. A book isn’t just going to be a top seller because the author hopes it will sell well. Everyone who buys a lottery ticket has the same chance of winning. But not everyone who writes a book has the same chance of success.

Some book ideas are better than others. Some books are better written, edited, and formatted than others. Some books have better covers and blurbs. Some books evoke strong emotions and have memorable characters. Some books are marketed very well. Book success isn’t just left to chance.

Each book is competing for sales against millions of other books. Only a small percentage of books sell with high frequency. The author who sits back and hopes shouldn’t expect much to come of it. The author who makes every effort to put the odds in his/her favor is much more likely to taste the success.

Writing a book takes a great deal of time and effort. Why not take a break after the book is written, then put more time and effort toward improving the book’s chances of success before (and again after) publishing? The author who has the dream of success should strive to make the dream a reality.

Hundreds of thousands of other authors want their book to be successful. But only a small percentage of books will sell with high frequency. It’s a competitive world. Most self-published authors won’t take the time to perfect every aspect of their book – storyline, cover, blurb, editing, formatting, marketing, etc. The author who does suddenly has a rare advantage.

The first step is to have a great idea. Sure, everyone already has a book idea – if not several – which they already believe is a great idea. But most books aren’t highly successful, so maybe they aren’t all that great after all. Which ideas are great? It’s not too hard to figure that out. Check out the bestselling books in a given genre. Study those books. They are the models of success. These books are presently attracting many readers.

What about creativity? Trying something new? Self-publishing offers freedom and independence. So why write material that is similar to what’s already out there?

Because those were proven to succeed. Those are concepts that readers are willing to invest in.

Write something new and hope for an audience. Or write for an existing audience, and then after establishing a reputation, write what truly interests you. This way, you can eventually write with the freedom and independence that you crave, while also having an audience for it once you do.

You can’t just copy the same concept. But you need to understand the readers’ expectations. Do the top-selling romance books all end with a happily-ever-after? What negative characteristics (if any) is the protagonist allowed to have in a mystery? How realistic does a sci-fi concept need to be? If you dream of a large audience, you must first understand the readers’ expectations. Upset your readers and you lose valuable word-of-mouth sales. (When you become an established author, then you can upset some readers in the name of artistic freedom. Nonetheless, you still have a great deal of freedom without upsetting a large number of readers in your genre.)

But just subscribing to traditional methods doesn’t guarantee success. Bestselling books have some common features. They have fantastic covers. (Study the covers in your genre. This is what readers expect to see when they browse for books.) They are well-edited. They are professionally formatted. They are well-written. They are effectively marketed. In fiction, they have very memorable characters and – in many genres – suspenseful plots, and they evoke strong emotions.

You might find an occasional exception. Don’t cling to the exception. You can find tens of thousands of books that could have been much more successful if only, if only, if only… Cling to the if only.

Too much time? Plenty of time. What’s the rush?

Too little money? There are affordable options. Save up. What’s the rush?

(There is a wealth of free help out there, too, often from knowledgeable, experienced small publishers. Check out blogs, self-publishing community forums, books. Find out how good your work is, get opinions, and exchange ideas with colleagues at writing venues or book clubs.)

Rush your book out to the wolves. Or do some research, polish it up as best you can, bring your best book to the market. Make your first book your best book – it’s the book you will establish your reputation with.

It’s a common mistake to think: I’ll just get my book out there and see what people think of it. If they complain about editing, I’ll get an editor later. If I sell enough copies now, I’ll hire an illustrator later. And so on and so forth. Give them your best work the first time. Don’t give them any reasons to complain.

There are many self-published authors who have experienced these publishing mistakes firsthand. If you haven’t published yet, there is still time to learn from and avoid these common mistakes.

(Don’t have the hope of selling many copies? Then be a true artist and do as you please. J)

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Feb 7 2013

What Was that Indie Author Thinking?

1. “If anyone complains about the grammar, I can hire an editor later.”

– You can edit your work later, but you can’t remove the bad reviews.

2. “My cover might stink, but the content is good.”

– People won’t notice the content unless they first notice the book.

3. “Let me just publish the first chapter to get some feedback about my writing.”

– Would you go to the video store to rent just the first scene of a movie?

4. “Opinions from my friends and family aren’t biased.”

– Do you trust the views expressed in infomercials?

5. “I’ll respond to that review to show everyone how wrong it was.”

– You’ll be showing everyone how wrong it was, all right. Just the wrong ‘it.’

6. “People will judge my book for the ideas. Spelling and grammar don’t really matter.”

– There are over a million well-edited books to choose from. Why choose one that isn’t?

7. “It looks perfect on my screen so the ebook will look perfect, too.”

– Get ready for a big surprise!

8. “Where can I buy some reviews?”

– Did you just ask that out loud? Even worse, did you just type that on Amazon’s community forum?

9. “Why doesn’t Amazon market my book for me?”

– What about the other twenty million books? Should Amazon market all of them?

10. “Why were my reviews removed?”

– Did you write them yourself? Did your friends or family write them? Did you exchange reviews with another author?

(Note: These weren’t quoted from real people, but do simulate many opinions that hundreds of indie authors have expressed.)

It takes much time and effort to write a book. First, you need a great idea. Then you have to iron out the details. The writing itself is a monumental task.

Most indie authors do put much thought, time, and effort into their books. This blog wasn’t written to try to disparage the self-published author. Rather, it reflects how much more work is involved in publishing a book than just writing.

Traditional publishers have editors to improve and perfect the writing, graphic artists to design an attractive cover, and experience with marketing. The self-published author who has finally finished the time-consuming project of writing the book is suddenly faced with all of these responsibilities.

The indie author began his/her project because he/she loves to write. Someone who excels at writing often doesn’t also excel at editing, cover design, marketing, and – this is so important! – public relations. For the person who loves to write, writing is by far the easiest part of publishing.

We can understand the common mistakes that many indie authors make. Unfortunately, people tend to dwell on mistakes, and the mistakes help to give self-publishing a bad name.

There are many quality self-published books, though; and it’s natural for people to enjoy the exhilaration of discovering a gem. A significant percentage of book customers are themselves indie authors. If you add to this number their friends and family, there is a large population of potential customers who may be willing to support the self-publishing concept.

Although it is possible to understand the common mistakes that many indie authors make, the bottom line is that the customer expects a good product in return for his/her investment.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers