Category Kindle Direct Publishing

Nov 15 2013

Promote Your Kindle Countdown Deal or Select Free Promo (or Other Book Sale)

On Sale

The writer who carves a masterpiece out of words and publishes the book faces a new challenge:

  • how to help the target audience discover the book

As there are millions of books to choose from, this is no easy task.

One way to try to help stimulate sales is to put the book on a temporary sale, e.g. through Kindle Direct Publishing (KDP).

  • Amazon has a new Countdown Deal available for books enrolled in KDP Select. This allows for a temporary reduction in price and shows customers how much they are saving and when the sale ends.
  • The older KDP Select free promo option is another alternative. (Note that you can’t mix and match Countdown Deals and free promos for the same book in a given 90-day enrollment period.)
  • Books that aren’t enrolled in KDP Select can still have a temporary price reduction by simply republishing at the new list price.

Everyone likes a sale. It’s great to save money.

But there’s a catch: The sale won’t attract buyers if customers don’t know about the sale.

You still have the problem of discovery. Just putting your book on sale through a Kindle Countdown Deal, KDP Select free promo, or other temporary price reduction isn’t enough:

  • A temporary sale, all by itself, probably won’t help much with getting your book discovered.

Nevertheless, a temporary price reduction can be effective if you succeed in spreading news about the sale:

  • Instead of just promoting your book, promoting that your book is temporarily on sale may generate more interest. That is, it can help make your marketing more effective.
  • Any promotions that you do to spread the news about your sale may be amplified by people in your target audience who become interested in your book.
  • If people develop interest in your book, the looming deadline may help to generate sales.
  • Sales that you may generate as a result of placing your book on sale can help improve your book’s visibility through sales rank, customers-also-bought associations, and customer reviews.

(Note that KDP Select free promos generate a free rank instead of a paid rank, but any subsequent sales once the free promo ends will help boost the paid rank.)

It all comes down to getting your book’s sale discovered by your target audience.

The usual marketing strategies—blogging, Twitter, Facebook, press release, building buzz, interacting with your target audience, readings, guest blogs, etc.—can help with discoverability. Instead of just promoting your book, you’ll be promoting the temporary sale of your book, which may help to generate more interest than your usual marketing.

Also, if you’ve been branding an image, prospective buyers who may have been considering your book might be sold when they see that your book is now on sale.

However, you probably want to use this golden opportunity to try and go beyond your usual marketing reach. For example, you might want to consider if a low-cost advertisement may be cost-effective.

Don’t focus solely on projections for how many people may view your advertisement. It’s also important to consider:

  • What fraction of the people who view your advertisement are in your specific target audience? They are more likely to make the purchase, appreciate your book, and leave a review.
  • How marketable is your book? Will the cover and blurb make the genre clear and appeal to your specific target audience?

If you have a highly marketable book in terms of both packaging and content—i.e. it will both attract and please a significant target audience—then it may be worth advertising at a site that can show your advertisement to your specific target audience.

One popular site is BookBub, but there are other options, like Ereader News Today, Kindle Books & Tips, Book Gorilla, Book Blast, and Pixel of Ink. You want to learn about stats to help you with your decision. For example, the BookBub pricing page provides data for subscribers by genre, average downloads, and average sales. There are also sites to help you promote seasonal events. For example, check out Read Tuesday, designed to help stimulate holiday sales.

With a Kindle Countdown Deal or temporary price reduction, you earn royalties during the sale. Your hope is that these immediate sales and a possible increase in sales following the sale will recover your investment and then some, but as with any investment, there is always a risk.

In contrast, a KDP Select free promo doesn’t yield any royalties during the sale. Here, the hope is that if you succeed in creating interest for your book during the promo, then enough people will read the book (only a percentage who download it for free will eventually read it, and some will be from outside your target audience) and recommend it to others. That’s a big IF, and it doesn’t always work out that way. A successful free promo can lead to a significant improvement in sales, but not necessarily (it was more common in the early days of KDP Select, but still happens now; a highly marketable book and an effective promotion improve your chances).

A nice feature of the new Kindle Countdown deal is that any sales made during your promotion improve your paid sales rank, whereas your sales rank slides during a KDP Select free promo.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

 

Nov 2 2013

Testing out Amazon’s new Kindle Countdown Deal

Cover Pages

I’m trying out Amazon’s new Kindle Countdown Deal for a couple of my lesser-known books. I’ll save the great deals for Read Tuesday. 🙂

The ‘proper’ way to do this would be to plan it much further in advance, build buzz for your promotion, promote it actively the day of (and maybe the day before, too), and recruit help promoting your discount (this is why you need to plan far in advance) from bloggers, websites, and any of your contacts willing to help you spread the word among your target audience. You might even consider investing in an advertisement that would get you plenty of exposure among your target audience.

However, the tool is also new, so although the books that are taking advantage of the countdown deal already haven’t had time to plan for the promotion, they may be getting a lot of initial traffic from the many people who are checking it out. Once this effect wears off, you’ll definitely need to plan ahead and promote effectively to get the most out of this.

I chose a couple of my lesser-known books that don’t tend to sell well for my experiment. Partly, I wanted to save my more popular books to help, in a tiny way, entice a little Read Tuesday traffic. Also, sometimes an experiment on a book that ordinarily doesn’t sell well on its own can provide a revealing marketing outcome.

One of the two books I chooe had been in free promos in years past, so I’ll be able to compare those results to the results of the Countdown.

Who else is testing out this Countdown Deal in the near future? (Not everyone is eligible. First, you need to be enrolled in KDP Select. If you’re just joining or rejoining KDP Select, you must wait 30 days. Even if you’re already in KDP Select, if you changed your list price in the last 30 days, you must wait, too. If your enrollment is expiring or renewing soon, that may also affect when you’ll next be eligible. Your list price must be between $2.99 and $24.99 in the US, for example, in order to be eligible.)

If you’re testing it out this week, I’d like to hear about it. Maybe I can find an excuse to mention it in a relevant post. And the combination of my data with your experience might be relevant for a future post. So if you’d like me to possibly discuss your promotion and your experience with it, please let me know.

The two books I’m trying out are:

(1) Formatting Pages for Publishing on Amazon with CreateSpace, Chris McMullen, B00BGPK70G, February, 2013. This book is geared specifically toward using Microsoft Word 2010 to format a paperback book for publishing with CreateSpace. It’s a short, concise book (104 pages in print, but the paperback version is 5″ x 8″ and divided into several chapters and includes figures, so the written content is much less). One reason that it doesn’t sell well is that my Detailed Guide is a better value, being much more detailed. Also, I don’t market the Formatting Pages book. I’m curious to see if the Countdown tool has any impact on a book that ordinarily doesn’t sell much.

(2) Far Out Multiplication Flash Cards 1-12 (Decorated with Solar System Photos), Chris McMullen and Carolyn Kivett, January, 2012. This flash card set is a book, not a game. The first half of the book consists of 1 x 1 thru 12 x 12 in order with the answer immediately following the question. The first half is designed for kids to practice and memorize. The second half has the cards shuffled, still with the answer following the question. Here, kids test their memory by checking the answer on the next page. The cards are visually decorated with solar system photos. There are two reasons that this book doesn’t sell much. First, I have another multiplication flash card book that has 11 reviews, while this one has none, so naturally people tend to buy the one that has all the reviews. Second, this book used to be more expensive than my other multiplication book, so the other multiplication book has a history of more sales (the other book is also part of a complete set). They are now the same regular price, so this book is actually the better value because it goes up to 12 x 12 instead of 10 x 10.

In the past, this flashcard book always did well with the free promo (over a thousand books in the good old days when KDP Select was new, and hundreds in later months), so I have something to compare it with. The free promo generally resulted in a boost of sales afterward. So I’ll be able to compare the overall effect on royalties, too.

Both of these books are presently $2.99 in the US and will be 99 cents during the Countdown promotion. The Countdown will be all day on Tuesday, November 5, Pacific Daylight Time (PDT).

In the UK, the price will be 0.99 pounds (I actually had to raise the price of one book slightly to make it eligible).

Both books have pictures, so the delivery fee is 50 to 60 cents on each book. This is important because my royalty during the promotion would actually be higher at 35% than at 70%. KDP doesn’t show you what your royalty would be during the promotion. So it’s worth checking your delivery fee and doing the math first. You’d hate to learn later that you were making one penny per sale!

So I first changed the royalty rate to 35% and republished. You can add the Countdown Deal while it’s republishing (check the box and select the Actions button on your Bookshelf). Note that you must change your royalty option at least 24 hours before your promotion begins.

Here is what you should do:

  • First try to create a Countdown Deal to see what dates you’re allowed to choose. This way you won’t waste your time for a promotion that you’re not allowed to schedule.
  • Next, check your delivery fee.
  • Now calculate your royalty at the promotional price. Subtract the delivery fee and then multiply by 0.7, like ($0.99 – $0.60) x 0.7 = $0.27. (If you don’t normally earn 70%, skip this step and the next step.)
  • Compare this with what you would make at 35%. If 35% gives you a higher royalty, you must change your royalty rate at least 24 hours prior to the start of your promotion.
  • Finally, schedule your promotion. Be sure to choose the start and end times in addition to the dates. See how many hours your promotion will last before you confirm. It would be very easy to accidentally make your promotion last just one hour without even realizing it!

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Planet Flash Cards Multiplication Cover Thumbnail

Nov 1 2013

Kindle Countdown Deals—Better than the Original KDP Select?

Countdown

Amazon’s Kindle Direct Publishing (KDP) sent out an email announcement today about the new Kindle Countdown Deals—a new promotional tool for KDP Select users.

This looks very promising. It will entice some authors who’ve left to switch back to KDP Select; and any who have been contemplating leaving KDP Select may be swayed to stay.

The drawbacks to the KDP free promo are well-known:

  • You don’t earn any royalties for your promotion.
  • The freebies affect your free rank, but not your paid rank. So your sales rank goes up while your book is free.
  • Changes in Amazon Associates’ policies have greatly discouraged sites from promoting the freebies.
  • People who loathe the KDP Select freebies can take out their frustrations by leaving one-star reviews, and they don’t even have to buy or read the book to do this and get it to show as an Amazon Verified Purchase.
  • Many customers from outside your target audience are attracted to the free price; since they aren’t familiar with your genre, they’re less likely to leave a favorable review.
  • When the book is free, many shoppers won’t bother to read the description and check out the free sample, so they are more likely to be disappointed with your book.
  • An abundance of freebies and 99-cent books makes it difficult to create the perception of value.

The new Kindle Countdown Deals solves these problems:

  • Your book won’t be free—but it will be at least $1.00 less than the list price. So you don’t have to worry about not earning royalties during your promotion.
  • You can even earn 70% if your sale price is lower than $2.99, but you do have to contend with the usual delivery fee. Your book must have the 70% option to begin with, of course, for this to apply.
  • Websites can promote your discounted book through Amazon Associates without having to worry about the penalty for linking to freebies.
  • You will have paid sales during the promotion, so this should affect your sales rank, unlike free promotions.
  • If anyone wants to slam your book, at least they’ll have to pay for it if they want it to show as an Amazon Verified Purchase.
  • Shoppers are more likely to read your description and check out the Look Inside, so they are less likely to be frustrated with a book that’s really not for them (provided that your packaging is clear).
  • Customers are more likely to be in your target audience since they actually have to pay for your book.
  • There won’t be as many free books because many authors who ordinarily use the free promotion tool will be using the countdown tool instead (you must choose one or the other for any 90-day period). Similarly, many of the books that are always 99 cents will now be $2.99 or higher for 83 out of every 90 days. Amazon has given everyone an incentive to choose a higher list price.

Here are some more notes about the new countdown tool:

  • You can use the tool for up to 7 out of every 90 days, with as many as 5 price increments.
  • You can only schedule one Countdown Deal per 90-day enrollment period. (You can schedule one in the US and another in the UK). Unlike the free promo, you can’t run two or more separate sales. The only way to use all 7 days is to use them all at once. See https://chrismcmullen.wordpress.com/2013/12/07/kindle-countdown-deal-limit-one-per-90-days/
  • The regular list price must be between $2.99 to $24.99 (or 1.99 to 14.99 pounds).
  • The promotion can be as short as one hour or as long as one week.
  • You must wait 30 days after joining KDP Select and since you last changed your regular list price.
  • It looks like you can schedule the promotion without having to republish (like you do for ordinary price changes).

Some people are infamous for complaining about too many free and 99-cent books. Some of these people are already talking about how the new countdown program will drive even more books to the bottom. But that’s crazy!

The new countdown program encourages the books at the bottom price point to move up!

The minimum regular list price must be $2.99 in order to be eligible. The books that participate in the countdown won’t be free. The books that are 99 cents through the countdown program will only be 99 cents for 7 out of every 90 days. Right now they are 99 cents for 90 out of 90 days.

Many authors are already doing special short-term promotions. Now there is a tool for this, they can earn 70% instead of 35% royalties during their promotions, and all customers will see the discount at Amazon, even if they hadn’t heard about the author’s promotion.

If you have several pictures and your book is on the 70% option, the delivery fee may be significant. What you want to determine is whether your royalty would be greater at 70% or 35% for the discounted price (because of the delivery fee, if the file size is large, it may actually be greater at 35%). Note that you can’t change the royalty plan during the promotion or for fewer than 24 hours prior to the promotion. So you must change this, if needed, 24 hours before the promotion (and then change it back afterward, if desired). This would be the case if you normally earn a greater royalty at 70%, but would earn a better royalty at 35% during the promotion. If you have several pictures, you should check into this.

You still need to promote your sale if you want the promotional tool to be effective. Just dropping the price won’t have nearly the impact as effectively marketing the promotion.

This also looks like a great tool for Read Tuesday—a Black Friday type of event just for books.

Click the following link to learn more about the new countdown tool:

https://kdp.amazon.com/self-publishing/help?topicId=201298260&ref_=pe_445910_34749920

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

  • Volume 1 on formatting and publishing
  • Volume 2 on marketability and marketing

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Oct 29 2013

Kindle MatchBook has Launched at Amazon (Updated)

Just Launched

Update: It looks like Amazon has updated Kindle MatchBook to display an advertisement about Kindle MatchBook on the top of the page for print books, where there is a corresponding Kindle edition enrolled in the MatchBook program.

Note: As of October, 2019, the Matchbook program has been canceled.

Today Amazon launched the new Kindle MatchBook program. There is an advertisement for it on Amazon’s homepage, presently, and a very brief email was sent out to authors who had already signed up for it.

The idea behind the MatchBook program is to allow customers who purchase a print edition of the book to receive a significant discount off the Kindle edition of the same book (it may even be free).

MatchBook only applies to books where the same edition is available both in Kindle and in print (i.e. paperback or hardcover).

Not all books are in the MatchBook program. The publisher (or author, if self-published) must manually enroll the book in the program. Some publishers may opt not to do this. The discount is also at the publisher’s discretion, provided that it is a minimum of 50% off the Kindle edition’s list price (and must be free, 99 cents, $1.99, or $2.99).

You can learn more about the new Kindle MatchBook program by clicking the following link, which goes to a Kindle Direct Publishing (KDP) page:

https://kdp.amazon.com/self-publishing/help?topicId=AVJCUBZXDNUM4

If the Kindle edition offers MatchBook, you’ll see one of three things near the top of the Kindle edition page:

  • Nothing at all if you already own the Kindle edition. Why frustrate you by showing you that you could have bought it for less by waiting for MatchBook to come out? If you want to see the MatchBook offer, log out of Amazon first.
  • An offer to buy the Kindle edition at the discounted MatchBook price if you already own the print edition of the same book.
  • A note that you could buy the Kindle edition at the discounted MatchBook price if you also purchase the print edition if you don’t already own the print edition.

There are a few important things to note here:

  • If you try to give the book as a gift, you must pay the full list price. Apparently, the MatchBook price doesn’t apply to gifting. That’s too bad, as it would be a nice incentive for someone to buy the print edition to keep and the Kindle edition to gift. However, you can keep the Kindle edition and give the print edition away as a gift (or try to resell it used, perhaps).
  • It looks like you can only buy one Kindle edition at the MatchBook price. This may help to prevent possible abuse.
  • The print edition page now includes an advertisement about the MatchBook program at the top of the page if the Kindle edition of the same book is enrolled in the MatchBook program.

A cool thing about MatchBook for authors is that if you ordinarily earn the 70% royalty rate on a sale, you still earn 70% if the MatchBook price is below $2.99.

Note that if you make the MatchBook price free, MatchBook sales won’t affect your book’s paid sales rank. Instead, they will affect your book’s free rank. This is what KDP told me after a week of research. If you discover otherwise, please share the news. 🙂 (It will be interesting if your book toggles between free and paid sales ranks with a free MatchBook price, since some customers will still be buying the book at the list price because they don’t own the print edition.)

It doesn’t look like the month-to-date sales report will help you see how many MatchBook sales you have, but you should be able to see it in the six-week report. Unfortunately, it will be a while before any MatchBook sales appear in a six-week report since the program started today.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Oct 3 2013

MatchBook and Kindle Sales Rank (A Hard-to-Get Answer)

When I went to enroll my books in Kindle MatchBook—a new program from Kindle Direct Publishing (KDP); you can learn more about MatchBook by clicking this link—an important point occurred to me:

  • Will the MatchBook sales improve your Kindle sales rank?
  • If so, if you make the MatchBook price free, will that also affect your sales rank?

Note: As of October, 2019, the Matchbook program has been canceled.

Here’s why it’s important: If the MatchBook freebies would improve your Kindle sales rank, that would serve as an incentive to offer print customers a free Kindle edition.

I checked my email, the September KDP newsletter, and the information about MatchBook available from a link on my KDP bookshelf (which all boiled down to the same information), and this point wasn’t clarified. I then posted this as a question in the KDP community forum; there was some interest in the answer, but nobody there apparently knew the answer, either.

Next, I contacted KDP. They responded in a day, but only to tell me that they needed 5 more days to figure out the answer. (!) Today, KDP responded (yep, today was day number five).

If I was informed correctly, 99 cent, $1.99, and $2.99 MatchBook sales will improve your Kindle sales rank, whereas free MatchBook sales will instead count toward your free sales rank.

Wait a minute. Something seems strange here.

When you make an e-book free through KDP Select, the book is free all day. During this time, the e-book has a free sales rank. When the free promotion ends, the e-book returns to the paid sales rank.

But MatchBook won’t be free all day! People can buy your Kindle e-book at any time. So if one customer “buys” your e-book for free through MatchBook, three seconds later someone else might pay for it at the Kindle sales price.

What’s going to happen? Will the book have a free sales rank and a paid sales rank at the same time? Will your book be ranked among freebies and paid books simultaneously?

It seems it may be so, based on what I’ve been told. (Or your book could toggle back and forth between the free and paid sales ranks with every free or paid purchase.)

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Oct 3 2013

CreateSpace & Kindle Keyword and Category Tips

The first “secret” is to visit the following KDP help page. This page tells you how to use different combinations of keywords to get your book listed in “special” categories. Once there, cick on a category from the list.

https://kdp.amazon.com/help?topicId=A200PDGPEIQX41

At CreateSpace, you can select one BISAC category and enter up to 5 keywords separated by commas in one of the publishing steps (same page as where you enter the description). At Kindle, you can select up to two categories and enter up to 7 keywords.

First, you should try searching for similar books on Amazon by keyword. As you start typing a keyword, common search results will pull up. This will help you see if customers ever search for the keywords that you’re trying. See which books similar to yours show up in the search results. Are the top searches all bestsellers, or have lesser known authors achieved visibility on these searches?

The most important thing about the keywords that you choose for your book is that they are a good fit for your book. That is, people searching for those books are very likely to be in your target audience. If not, the keyword is wasted. The second thing to consider is this: You want to balance popular keyword searches (i.e. ones that customers are likely to use frequently) with your chances of being visible in that search. Guess how many super-popular books show up if you simply search by “romance,” for example. You might be better off trying to find specific romance searches that are highly relevant for your book and which customers actually search for periodically.

Here is a handy keyword tip for CreateSpace: Don’t put spaces after your comma. The 25-character limit includes that space. So if you include a space after the comma, CreateSpace will reject an otherwise 25-character long keyword. (Obviously, you have to have spaces between separate words, just don’t put one after the comma that separates two keywords). Note that Kindle Direct Publishing (KDP) doesn’t impose this limit on characters.

Words in your title, subtitle, author name, and imprint are already searchable, as is the word “book.” So, for example, if your subtitle has the word “mystery” in it, you’re wasting a keyword if you choose “mystery book” as a keyword because it would already be searchable that way. Plurals may make a slight difference in the order of search results, but you shouldn’t waste a keyword to change something like “soldier” to “soldiers,” for example (if you have one or the other, your book will show up in both searches, though not necessarily in the same place).

As you find books similar to yours—especially books where the author wasn’t well-known, but which are selling well—see which categories they are listed in. You want to choose the most relevant category for your book.

Although you can only choose one BISAC category at CreateSpace, you can actually get your book listed in two relevant categories at Amazon. After your book is published, simply contact member support and politely as CreateSpace if they could please add your book to one more category. First go to Amazon to find the browse path—something like Books > Romance > Contemporary.

You have to make a separate request for Amazon US and Amazon UK. Note that the category choices are different on both sites, so you have to find the category that you want on each site before making the request.

You can’t add your book to a second category in children’s or teen unless your BISAC category is in juvenile. If you want one category in children’s or teen and one category different from this, first choose your BISAC category within juvenile and then request to add the other category on Amazon.

When your book first goes live, it may be way down the list (several pages, perhaps) in search results. Through successful marketing, if your book gets searched more and sells after being searched, this will help to improve the book’s position in the ordering of search results. You can’t expect a new book to pass bestsellers in the results, can you? It takes time for Amazon’s program to establish relevance.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Sep 25 2013

Unpublishing, Republishing, and Updating Your Book

Ideally, you would publish your book perfectly the first time, everything would work out nicely, and you’d live your happily ever after publishing fairy tale.

Ah, but it doesn’t always work out that way.

For whatever reason, suppose you’re considering whether or not to unpublish your book.

Before you decide, you should learn exactly what will happen when you unpublish it. Here are some questions you need to ask:

  • Will the book disappear completely? If not, in what ways will it remain visible?
  • Will the book remain on your author page?
  • If you’re only unpublishing one edition, will the reviews stay linked together?
  • If you republish a revised version later, will old reviews return?
  • How long will it take for the book to be unpublished?

Of course, different publishing services have different policies, as do different online booksellers. So you want to consider all the possibilities.

A book won’t vanish from Amazon. However, an unpublished e-book can be removed so that customers won’t find it when they’re shopping. Print books, on the other hand, are permanently listed for the benefit of anybody who might have a used copy to sell.

At Amazon, once you add a physical book to your author page at AuthorCentral, it will evidently remain there forever. If you publish a paperback, for example, and add it to your author page, even if you unpublish the book, it will remain on your author page. The rationale behind it is that a previous customer could potentially have a used copy to sell, and this allows other customers to purchase such copies.

That’s something to consider when you sign up for an author page and when you add a new book to it. Think it over very carefully to make sure you won’t want to remove it from your author page in the future. (Suppose you have a Kindle edition already on your author page and then publish a paperback edition. If these become linked together, your paperback will appear on your author page even though you didn’t specifically add that edition to your author page.)

However, this isn’t an issue with e-books. If you unpublish a Kindle edition, the e-book can be removed from your author page. If it’s linked to a print edition, the print edition will remain on your author page, but the Kindle edition can be removed.

Suppose you have Kindle and print editions linked together. Some reviews may declare that they are for the Kindle edition or for the print edition. If you unpublish the Kindle edition, all of the reviews for both editions will remain on the print edition’s product page. However, you can politely ask AuthorCentral to unlink the two editions once the Kindle edition is unpublished, if you wish to have the reviews from the Kindle edition removed from the print edition.

A print book can’t truly be unpublished from Amazon. You can disable the Amazon sales channel. If you publish through CreateSpace, you can disable all other sales channels, too. You can even ask CreateSpace to retire the book for you once the sales channels have been disabled. However, the book will still continue to appear on Amazon, even though customers won’t be able to buy new copies directly from Amazon. This allows any customers or vendors who have new or used copies to resell them on Amazon.

If you unpublish an e-book and republish a revised version later, any reviews that you had before could suddenly appear on the republished e-book. It might be a month down the line, if not sooner. (I’ve never tried republishing an e-book, but other authors have discussed their experiences with this.) If it does happen and you’ve made significant revisions, you might contact Kindle Direct Publishing (KDP) and politely explain this. Nevertheless, nothing prevents a customer who left a review the first time from finding your e-book again and leaving a new review.

You could republish an e-book with a new title or cover. However, this may confuse customers to the point that some of your previous customers buy a second copy of the same book by mistake, which could result in negative reviews. (Perhaps a clear explanation in the blurb could help minimize this.) With a new title, old reviews are unlikely to show up on the republished e-book.

If you just need to revise your book, you may not need to unpublish it. It depends on the circumstances. If it’s desirable to prevent the sale of your book until the corrections are made, then for an e-book you must unpublish it in the meantime, and or a print book you must disable the sales channels until the changes are made.

It’s not necessary to create a new edition (with a new ISBN, for a print book) when revising your book. You can simply update the current edition, perhaps mentioning this briefly in the blurb. Include the edition number (or something that you’ll recognize) in the Look Inside for your own benefit. This way, when you check out the Look Inside at Amazon, you’ll be able to tell precisely which edition is showing; and if a customer shows you your book or inquires about the content, you’ll be able to check which edition the customer is referencing.

With Kindle, it is possible to notify previous customers that a file has been revised, but it depends on the circumstances and what KDP (not you) decides. You can find a place to send a request to KDP from the KDP help pages.

  • If KDP determines that the issue is minor, they will not contact customers. However, if a customer visits the Managing Your Kindle page at Amazon, the customer can receive the update there. The problem is that the customer won’t know to look for the update.
  • If KDP declares that the issue is critical, your e-book will go off sale until you correct the problem. When you fix it, notify KDP of the update. Then there may be a lengthy delay. Once KDP approves the revision and puts the book back on sale, customers will be notified.
  • If the issue is major, but not critical, in KDP’s eyes, then customers will be notified that an update is available.

There may be lengthy delays if you use an e-book aggregator like Smashwords, if the e-book has already been distributed.

The best action is to do everything possible to get the book right the first time. You only get one chance to make a good first impression.

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

  • Volume 1 on formatting and publishing
  • Volume 2 on marketability and marketing
Sep 20 2013

Have you Considered These Benefits of Kindle MatchBook?

First I’ll address how customers can benefit from Kindle’s new MatchBook, and then I’ll conclude with how authors and publishers can benefit from it.

Note: As of October, 2019, the Matchbook program has been canceled.

The new Kindle MatchBook allows customers who buy a print edition (hardcover or paperback) of a book to buy the Kindle edition of the same book at a discounted price – if the publisher enrolls the book in the program. The discount will be at least 50% off the digital list price, and may be up to 100%.

https://kdp.amazon.com/self-publishing/help?topicId=AVJCUBZXDNUM4

Have you ever bought a book as a hard copy because that was the most convenient way to read it? Maybe it was a nonfiction book, such as a how-to guide. You want the book spread open, with a lot of information on one page, as you try out the instructions. Maybe you have highlighting and annotations throughout the book. The index and glossary may have been quite handy.

Every once in a while, you really wished that you had the book with you, but didn’t. Too bad you couldn’t find a copy of it on your cell phone.

Imagine if you could have downloaded a copy of the e-book for free, or a low price like 99 cents (pretty cheap compared to a print copy that may run $10 to $25, or so). This way, you could always have the e-book right at your fingertips, while still enjoying the print edition.

Here is another example of how to benefit from MatchBook. You can buy the print edition at the going price and the Kindle edition at the discounted MatchBook price. When you finish reading the print edition, you can resell it, give it to a friend, or lend it to a neighbor, for example, while still retaining the digital copy for yourself. This lets you share your book with others and keep it, too.

This could be handy for books that are published as print editions first, and Kindle editions later, provided that they are enrolled in Kindle MatchBook (and assuming that Amazon doesn’t impose a time limit on taking advantage of the MatchBook offer – or perhaps the e-book will be available for preorder, if published by one of the big publishing houses).

Collectors should see a great benefit of Kindle MatchBook. Suppose you buy a brand new first edition and wish to collect it. You can keep it in mint condition by not reading the print edition at all: Simply save the collectible copy and read the Kindle edition instead.

Authors and publishers should expect to do more than merely enroll their books in the program and see what happens. All authors and publishers who are familiar with marketing know that books don’t sell themselves – i.e. just hitting the publish button isn’t enough. It takes marketing to sell books.

Similarly, just enrolling the books in Kindle MatchBook isn’t enough. If that’s all authors and publishers do, they shouldn’t expect to see a significant impact from MatchBook.

Instead, what authors and publishers need to do is promote the benefits of MatchBook to their potential customers. Just like always, price doesn’t sell books. However, marketing helps customers find books that meet their needs.

Here are a few ways to promote the benefits of MatchBook:

  • Promote the discounted MatchBook price. If the Kindle edition is free with the purchase of a print copy, market this selling point. Even if it’s not free, the discount is worth promoting as an incentive. Make potential customers aware of this through your marketing endeavors.
  • Spread the word about the possible benefits of MatchBook. Help to convey the idea that it’s beneficial to customers. Give specific examples to show customers how they might individually benefit from the program. Especially, giving them ideas that might not have occurred to them might get their attention.
  • Help to build positive buzz for this new marketing tool, while specifically trying to build buzz for how customers might benefit from MatchBook for your books.

Note that if the digital list price is $2.99 or higher and you ordinarily earn a 70% royalty (after subtracting the delivery charge based on the file size), you will still earn a 70% royalty on the MatchBook price even if it is 99 cents or $1.99. (You normally earn 35% on any Kindle e-book priced below $2.99, so it’s pretty cool that they’re paying 70% on these 99-cent and $1.99 MatchBook prices.) You’ll be able to see what your royalty will be before you hit the publish button.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Sep 6 2013

Kindle MatchBook: What Do You Think?

As you may have heard, Kindle Direct Publishing (KDP) has launched a new Kindle MatchBook at Amazon. You can read more about it at the following link:

https://kdp.amazon.com/self-publishing/help?topicId=AVJCUBZXDNUM4

Note: As of October, 2019, the Matchbook program has been canceled.

This program is for books that are available directly from Amazon both in hard copy (paperback or hardcover, for example) and as a Kindle e-book. (This is completely independent of KDP Select, so you can enroll in Kindle MatchBook without enrolling in KDP Select. Exception: If you have KDP Select and make your book free, then that will override the MatchBook promotional price while the book is free with Select. Otherwise, the two programs are unrelated.)

The idea is that some customers may want to purchase both a physical copy of your book and a digital copy. In fact, many customers have already done this for several books in the past. What’s new is that Kindle MatchBook provides an incentive for customers who do this.

Here’s what Kindle MatchBook does: It allows the publisher to sell the Kindle e-book edition at a reduced price to a customer who wants to purchase both digital and print editions of the same book.

The promotional price can be free, 99 cents, $1.99, $2.99, or $3.99, but must be at least a 50% discount off the regular digital list price set at Amazon.

Some good news: If you ordinarily earn a 70% royalty rate for the e-book, you apparently receive 70% on the promotional price through Kindle MatchBook, even if this price is 99 cents or $1.99. When you proceed to sign up for Kindle MatchBook, you’ll be able to check your potential royalty right then, so you don’t have to guess or do math.

A promotional price of free could be a selling point. You’re basically saying, “If you buy my book in print, I’ll throw in the e-book for free.” For any readers who may appreciate this, it adds value to the print book.

Let me put a little marketing spin on this: The customer can buy the paperback book, sell the paperback book used (or give or loan it to someone) when he or she finishes reading it, and still keep a digital copy of the book on Kindle. This allows a clever customer to reuse the book, yet still keep it. If you give the customer this idea, Kindle MatchBook helps you add value to your book. (Can a customer buy the paperback, return it, and still keep the e-book at the promotional price? Good question! Publishers hope not!)

It seems like a program that could help publishers to some extent (any help is better than none), but probably won’t hurt. If hardly any customers take advantage of Kindle MatchBook, or if you almost never sell books in print, it probably won’t hurt your sales. But maybe it will help significantly: The only way to know for sure is to try it. Even in the worst case, you can simply opt out of the program whenever you feel like.

Keep in mind that whatever a customer might do with the e-book, the customer can already do that if you’re book is available as an e-book, so this shouldn’t affect whether or not you choose to use MatchBook. The customer has to buy the book in print as well as pay for the promotion price of the e-book. It’s not like the customer is getting something for nothing (which can happen with KDP Select). With MatchBook, the customer is buying the print book in addition to getting the e-book at a reduced price.

Perhaps one concern is if you ordinarily receive a much higher royalty for e-book sales than paperback sales. If the paperback royalty plus the MatchBook royalty amount to less than your current e-book royalty, then you might prefer to either raise your paperback list price, or not opt into the program.

So what do you think about MatchBook? Do you think it will catch Fire?

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Aug 4 2013

Which Edition Is It?

After publishing, it’s almost inevitable that at some point you’ll want to make changes:

  • You might discover a typo yourself, or have some pointed out to you.
  • The formatting of the Look Inside often doesn’t come out quite as expected (even if the book looks great on Kindle).
  • After writing another book, you may want to include a short sample of the first chapter at the end of your previous book.
  • You might want to add your website, email, or other author information to your books.
  • As you learn more about publishing, you may find good ideas or inspiration that you’d like to incorporate into your existing books.

Revising your book is fairly painless: You simply revise your files and resubmit them. (If you were wise enough to keep track of which version of the file was your latest file and where you saved it, that will be quite handy. The last thing you want to do is introduce mistakes by accidentally using the wrong file.)

Beware that a tiny change can create a domino effect, messing up the formatting on dozens of pages that follow. Take the time to inspect the formatting throughout the book, no matter how small the change is.

Where the fun begins is after your revise the book. You check out the product page, wondering if the changes have been made. If they occur in the beginning, you might be able to see them on the Look Inside. You might be wondering if you should buy your own book just to see if it has been corrected, but then you’ll be really disappointed if you invest in this just to discover that it hasn’t been.

Suppose a customer brings a paperback copy of your book to you. It might be handy for you to know which edition of the book that customer has read – i.e. did the customer buy it before or after you made the changes?

Fortunately, there is a simple solution: When you revise your interior file, simply place something that will show up in the Look Inside that will distinguish one version from another.

If the copyright page shows up in the Look Inside (it should, unless you move it to the back matter, which some authors and publishers do with eBooks in order to maximize the free sample), you could simply write Edition 4, for example. Then when you check out the Look Inside on Amazon, if you see Edition 3 instead, you know that the old Look Inside is still showing.

If you added new material and made corrections, you could write Revised and Expanded Edition instead of the edition number. You can even write a brief note like Revised to Include…

It’s not necessary to make it appear like a new edition has been made. If you only made a few small corrections, for example, you might not want to advertise that it has been updated. If you don’t want to advertise the update, but want to be able to tell yourself that it has been updated, then you just need to make some subtle change to the Look Inside that will help you tell which edition you’re seeing when you see your book.

Chris McMullen, self-published author of A Detailed Guide to Self-Publishing with Amazon