Have you Considered These Benefits of Kindle MatchBook?

First I’ll address how customers can benefit from Kindle’s new MatchBook, and then I’ll conclude with how authors and publishers can benefit from it.

Note: As of October, 2019, the Matchbook program has been canceled.

The new Kindle MatchBook allows customers who buy a print edition (hardcover or paperback) of a book to buy the Kindle edition of the same book at a discounted price – if the publisher enrolls the book in the program. The discount will be at least 50% off the digital list price, and may be up to 100%.

https://kdp.amazon.com/self-publishing/help?topicId=AVJCUBZXDNUM4

Have you ever bought a book as a hard copy because that was the most convenient way to read it? Maybe it was a nonfiction book, such as a how-to guide. You want the book spread open, with a lot of information on one page, as you try out the instructions. Maybe you have highlighting and annotations throughout the book. The index and glossary may have been quite handy.

Every once in a while, you really wished that you had the book with you, but didn’t. Too bad you couldn’t find a copy of it on your cell phone.

Imagine if you could have downloaded a copy of the e-book for free, or a low price like 99 cents (pretty cheap compared to a print copy that may run $10 to $25, or so). This way, you could always have the e-book right at your fingertips, while still enjoying the print edition.

Here is another example of how to benefit from MatchBook. You can buy the print edition at the going price and the Kindle edition at the discounted MatchBook price. When you finish reading the print edition, you can resell it, give it to a friend, or lend it to a neighbor, for example, while still retaining the digital copy for yourself. This lets you share your book with others and keep it, too.

This could be handy for books that are published as print editions first, and Kindle editions later, provided that they are enrolled in Kindle MatchBook (and assuming that Amazon doesn’t impose a time limit on taking advantage of the MatchBook offer – or perhaps the e-book will be available for preorder, if published by one of the big publishing houses).

Collectors should see a great benefit of Kindle MatchBook. Suppose you buy a brand new first edition and wish to collect it. You can keep it in mint condition by not reading the print edition at all: Simply save the collectible copy and read the Kindle edition instead.

Authors and publishers should expect to do more than merely enroll their books in the program and see what happens. All authors and publishers who are familiar with marketing know that books don’t sell themselves – i.e. just hitting the publish button isn’t enough. It takes marketing to sell books.

Similarly, just enrolling the books in Kindle MatchBook isn’t enough. If that’s all authors and publishers do, they shouldn’t expect to see a significant impact from MatchBook.

Instead, what authors and publishers need to do is promote the benefits of MatchBook to their potential customers. Just like always, price doesn’t sell books. However, marketing helps customers find books that meet their needs.

Here are a few ways to promote the benefits of MatchBook:

  • Promote the discounted MatchBook price. If the Kindle edition is free with the purchase of a print copy, market this selling point. Even if it’s not free, the discount is worth promoting as an incentive. Make potential customers aware of this through your marketing endeavors.
  • Spread the word about the possible benefits of MatchBook. Help to convey the idea that it’s beneficial to customers. Give specific examples to show customers how they might individually benefit from the program. Especially, giving them ideas that might not have occurred to them might get their attention.
  • Help to build positive buzz for this new marketing tool, while specifically trying to build buzz for how customers might benefit from MatchBook for your books.

Note that if the digital list price is $2.99 or higher and you ordinarily earn a 70% royalty (after subtracting the delivery charge based on the file size), you will still earn a 70% royalty on the MatchBook price even if it is 99 cents or $1.99. (You normally earn 35% on any Kindle e-book priced below $2.99, so it’s pretty cool that they’re paying 70% on these 99-cent and $1.99 MatchBook prices.) You’ll be able to see what your royalty will be before you hit the publish button.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Do You Support the Underdog as a Shopper?

There are many crowd-pleasing movies and books where the protagonist is an underdog who will beat the odds to triumph in the end. So as an audience, we tend to root for the underdog.

Is the same true when you’re shopping?

All other things being equal, would you prefer to buy a product from a major, national company or a small, local business?

Ah, but the question isn’t that simple because very often those other things aren’t equal. The big business may offer a better price or greater selection, or may provide more appealing financing. The small business may provide incentives of its own, by going the extra mile or being closer to your house.

There is yet another way that it’s not so simple to call the small business the underdog. Suppose, for example, that a huge company brings very low prices, saving people a great deal of money. Suppose further that this helps many low-income families live a little better. Aren’t those families the underdogs? So maybe if a huge business is helping people who could use the help in some way, then the business is supporting the underdog.

Here’s an interesting puzzle: When it comes to buying books from Amazon or a local bookstore, who is the underdog? Amazon is the huge company. Does this make the local bookstore the underdog?

Amazon supports millions of underdogs: indie authors, indie musicians, indie filmmakers, small business owners, small publishers, etc. This is in addition to underdog consumers who may derive benefits from shopping at Amazon. Furthermore, Amazon features success stories of indie authors and small business owners right on their home page from time to time.

Yet the local bookstore is an underdog, too, right? I don’t think it’s so clear-cut in this case. I know many people who would argue the point each way, and both arguments sound good to me. One is an underdog, but the other supports many underdogs. (Now maybe there are other underdogs who are being disadvantaged in the process… I don’t know, but if there is, that’s yet another complication to consider.)

Let me back up. It’s not always right to root for the underdog, is it? Suppose the favorite has worked tremendously hard, learned much from experience, and has rightfully earned the spot as the favorite. Should we automatically root for an inexperienced underdog who comes along just for the same of favoring the underdog? That doesn’t seem right to me.

If you think about the movies and books that feature an underdog, very often the protagonist displays positive character traits and is up against an evil villain.

My point is that character is important, too. It’s not just about figuring out who the small guy is. If the big business has a positive influence on the community, while the small business shows some signs of negative character, for example, that changes everything. Or at least, it should.

Suppose you’re an author (which will be easy to do for many of you because you are). Let’s say that you walk into a bookstore and discover that they have a flat-out “No!” policy regarding self-publishing or the management treats you condescendingly or you otherwise have a bad experience there. Are you likely to support that bookstore in the future?

(I’m not saying that they have to carry all self-published books; just that they should be open to the idea and base the decision on the merit of the book. If they have a few indie books on a shelf for local authors, that will earn my support. How they treat the inquiring author is very important, too.)

If instead you walk into a small, local bookstore that makes you feel like a royal prince, wouldn’t you feel compelled to drive traffic their way and do your shopping there, too? (You should.)

Does the underdog support other underdogs and treat other types of underdogs well? How about the big business? Also look at character. These are important considerations to me.

When it comes to buying a product, quality is also important. Perhaps the big business and small guy don’t have equivalent products. If one has superior quality, it’s more like comparing apples to oranges.

Finally, let me mention one more thing about buying books. This time, let’s look at the publisher instead of the bookseller. The indie author or small publisher is the underdog compared to the big publishing giants, right? Maybe not.

A book may have a small-time author who got a contract with a big-time publisher. And the big-time author was an underdog once upon a time, until many readers supported that author enough to turn the author into a success.

I suggest that there are many gray areas here.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Creativity: Good or Bad for Books?

Imagination is a good thing, right? I believe so.

It’s good to be creative as a writer, isn’t it? No argument from me there.

So books should show originality, don’t you think? Got my vote.

Nonetheless, here comes a great big BUT!

(Those who can spell realize I’m not talking about anatomy.)

Just to be clear, I’m not going to argue against creativity. I’m in favor of it.

Consider this: Does the bookselling industry discourage certain types of creative storytelling, rather than rewarding it?

Here are some examples of what I mean:

  • Suppose you write something so different that you’re breaking ground with a brand new genre. It doesn’t stand a chance of getting browse category visibility. How will readers discover it? The book is inherently disadvantaged.
  • Readers have an expectation for what to expect in terms of storyline, characterization, etc. in any given genre. The author who deviates from these expectations risks negative reviews for being creative.
  • How do romance readers react when the ending doesn’t turn out to be happy? Is there a significant readership for specific types of unhappy endings in this genre? There are some types of originality that many readers aren’t willing to support.
  • Even creativity in cover design has a significant potential downside. Many readers judge their interest in a book based on a cover. They are familiar with how the books they tend to read tend to look. If a book doesn’t look like it belongs to their genre, they might not check it out.

Do readers want to read the same types of books every time? I don’t.

First, I’m not saying that all forms of creativity pose problems. Some don’t, but others do.

If you want to write a romance, for example, there are already a variety of popular ways to go about it. First, there are subgenres, like contemporary or historical. If you choose a subgenre, there is plenty of room to follow a model while still being very creative. You don’t even necessarily need to follow a particular model. Yet there are some features that are high-risk to change – like taking away the happy ending, or giving the protagonist certain types of flaws.

The point is that while there are endless possibilities that do work, there are limits to it – i.e. there are some features that can hinder sales significantly if changed.

And something completely different is especially challenging to sell.

The problem of a new category is tough for the author or publisher to work around. But it can be done. We have genres now that we didn’t have in the past. So it is possible to breakthrough with something quite unique. Statistically, however, there have been many people with ideas for new types of books, but the ideas that actually opened the door for a new genre have been very rare in comparison.

It would be easy to solve this problem. Suppose, for example, that Amazon created a new book category called “Fresh and Exciting” or “Out of this World.” Don’t you think readers would check it out? Wouldn’t it also attract authors? It could be a very popular category. It has potential.

(Sure, there would be some not-so-good books in there. But you can find such books in all categories. When they don’t sell, they fall to the bottom, out of the way, where they aren’t harming anyone. And some of the books at the bottom are fairly good, but just not selling for whatever reason, and some readers will be happy to find them.)

Right now, the closest thing is “Other.” The name is important. It’s just not the same. “Other” suggests that the book just doesn’t belong.

But as it is, the bookselling industry seems to discourage, rather than reward, such innovation on the part of the author.

Writing a book that’s appealing to readers is important for sales. With the modern self-publishing revolution, every author has ample room to exercise creativity. However, if readers don’t respond well to the originality, the book won’t sell.

Even if many readers do appreciate the originality, some readers who don’t may inhibit sales through negative reviews.

So it’s not just the booksellers, like Amazon or Barnes & Noble. It’s the readers, too. Even if the book does have significant appeal, those readers who don’t like the change can influence sales through reviews.

Then there are agents and editors, who are looking for books that are highly marketable. They may be reluctant to take a chance on too much novelty. It would seem easier for a big publisher to attract readers with something fresh; but it’s also a risk.

Shouldn’t the system encourage innovation, particularly if the book is very well done?

How about you? Do you search for highly original books? Have you read anything that’s really clever and different lately? Do you reward originality in your reviews, or criticize the author for the deviation? Do you help spread the word when you find something very creative and also enjoyable to read?

(I have: For example, Reapers, Inc. by Dave Hunter. I thought the concept was cool; even the cover seemed different in a good way.)

We read books. We are part of the readership. From our end, the best we can do is help to promote original thought and encourage it through positive reviews.

Imagine H.G. Wells writing The Invisible Man, Jonathan Swift writing Gulliver’s Travels, or Mary Shelley writing Frankenstein. Or imagine trying to write realism when romanticism was popular.

We have a very healthy variety of books today. Yet what are your prospects for setting the trend with something totally new?

If you haven’t already seen it, you should check out Misha Burnett’s clever idea for a new writing software package (his irony should be obvious, but I’ll mention it, just in case):

http://mishaburnett.wordpress.com/2013/09/16/new-software/

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

What Writers Can Learn from Reading

Reading is a valuable hobby for the writer, as it provides numerous benefits:

  • Periodic reading of classics can help improve writing skills. Grammar, proper word choice, structure, and word flow tend to come a little more naturally. The current read may unconsciously influence the writer’s style a little, but the pros probably outweigh the cons. My dad (with a literature degree) knew someone who couldn’t pass an English test. After my dad recommended that he read some classics, instead of study guides, he actually passed the test next time. This may be an exceptional case, but there are many who advocate the benefits that reading classics has to offer.
  • Reading top sellers in the genre can be a valuable form of research. Think about how the book became popular – especially, if the author didn’t have a big name when the book was first published. Study the storyline, characterization, writing style, organization, and anything that might attract readers. Strive to find out what made the book successful. Don’t copy the same ideas; readers may not respond well to this. Rather, try to find general ideas that can be applied to your own writing, without doing exactly the same thing. For example, don’t create similar characters; instead, discover how the author made those characters so memorable, and learn how to apply it to make your own unique characters just as memorable. Consider what the book doesn’t do. This is important because some of the things that top sellers don’t do may have a tendency to deter sales. Each genre has some unspoken rules that can significantly affect sales and reviews.
  • A writer can see what the latest trends are, especially in the author’s genre. Following the trends may or may not be the best thing, but it’s important to be aware of what’s going on. The expectations of the target audience always merit consideration. If a new release is significantly different than most other new releases, for example, it might be desirable to make this clear in the blurb; maybe it will be a good thing, and maybe not, but readers are more likely not to be upset this way. If for no other reason, a fan might ask an author why he or she didn’t follow a popular trend. The author will look a little foolish if he or she is unaware of the trend.
  • Practice thinking from the reader’s perspective. An author writes a book from his or her own perspective. However, the reader’s perspective (more precisely, the general reaction from the target audience) is ultimately much more valuable to the book’s marketability than the writer’s perspective. Think about what’s important to you when you’re buying and reading books. Try to wear your reading shoes when you analyze your story, writing, characterization, style, formatting, cover, blurb, and even your marketing. The more you read, the more you can relate to this perspective, and the better your chances of looking at your own book critically. It’s no substitute for the valuable resource of external opinions, but it will prove valuable, since ultimately you have to make decisions about your book even if you do receive input or help.
  • See first-hand that even the most popular authors receive criticism. No book pleases every reader. Books with hundreds of reviews have some awful ones, even if the average star rating is very high. Seeing this for yourself may help you better learn to deal with criticism.
  • Become more familiar with the buying process. This can help you with your own marketing. How do you buy books? What keywords do you use in online searches? Do you browse thumbnails? Do covers play an important role when you shop? What effect does the blurb have on you? What kinds of covers appeal to you? Study the blurbs that sell books to you to learn what they did successfully. Do you check out the Look Inside? If so, what do you look for? What price range do you look for? Which reviews tend to influence you? Do you review books? What kinds of marketing tend to influence you? Explore the author’s marketing pages and try to learn some tricks of the trade. There is much that can be learned from the buying process.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Which Part of the Book Is Best?

Book Play Pic

COVER: I’m the best. Without me, they wouldn’t even check the book out.

STORY: Cover, you’re just the good looks. I’m the brains.

BLURB: Nobody will see your brains until I convince them to look inside.

PRICE: They won’t see how the story turns out until I show them what a great value the book is.

FORMATTING: My excellent design is what makes it such a great value.

CHARACTERIZATION: The memorable characters generate future sales through reviews, recommendations, and referrals. I draw out the reader’s emotions.

EDITING: Those would be bad reviews if not for me!

MARKETING: I created the buzz for this book, and I generated sales and reviews.

COPYRIGHT: You’re all wrong. I’m best.

BLURB: How the deuce are you best? Nobody even reads the stinkin’ copyright page.

Everyone but Copyright laughs.

COPYRIGHT: If not for my copyright statement, everyone would be getting this book for free. And if not for my fictional works disclaimer, we’d be getting our rear ends sued. That’s how!

STORY and CHARACTERIZATION: Get rid of us, and nobody would want the book for free. You wouldn’t be able to pay people to take the book.

CHARACTERIZATION: Besides, there isn’t anyone – living or not – fantastic enough to be confused with a character in this book.

EDITING: You weren’t so fantastic in the first draft.

COVER: I could have sold that first draft.

MARKETING: No, I could have sold it.

STORY: Only because the story is so amazing.

COVER: Who’s going to read the story if nobody checks out the book? Huh? Answer me that.

MARKETING: Not to worry. I have it covered.

COVER: Really? What if I were the ugliest cover anyone ever laid eyes on? Or what if I looked like a perfect cover for a completely different genre? Would you still sell me then? Huh?

STORY: Readers would rather have a great story than a great cover.

COVER: But they will judge how good the story will be based on how great I look. The truth hurts, doesn’t it?

BLURB: Even if the cover is amazing, they won’t check out the book until I capture their interest.

FORMATTING and EDITING: And they would shut the book quickly if not for us.

STORY: Or if I didn’t engage the reader right off the bat. Look, Cover and Blurb, you only have to engage the reader’s interest for a few seconds. I have to entertain the reader for several hours straight.

VOICE: I have you all beat.

PRICE: Who are you?

AUTHOR PAGE: I’m the about the author section.

Everybody but Author Page laughs.

STORY: Nobody even gets to the about the author section until the book is finished. How can you be the best?

AUTHOR PAGE: Because without the author, this book wouldn’t even exist in the first place.

FORMATTING: You’re not the author. You’re just a page about the author.

AUTHOR PAGE: I also generate future sales by sending fans to the blog, social media pages, and fan page.

MARKETING: You can thank yours truly for those pages.

COVER: Much of that marketing features a picture of me. My image makes the book marketable. I’m the brand.

CLIMAX: Excuse me.

BLURB: Yes…?

CLIMAX: I’m what every reader wants. They yearn for me. They read hundreds of pages just to get me. The closer they get, the more they want it. I give them everything their hearts desire. Any reader will tell you that I’m the best part of the book.

STORY: You!? You’re not even a whole page. They read me for several hours, and you just for a few seconds. Why, if not for me, they would never reach the climax.

ENDING: It’s not the climax they’re after. It’s the ending. They want happiness. They want all the loose ends to be tied. I make the readers happy. I make them come back for more in the sequel. I make them recommend the book to others.

COVER: Look! Someone’s coming.

BLURB: Places, everyone!

INTRODUCTION: It’s so nice to meet you.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Low Reader

Low Reader

 

Low Reader Pic

 

Driving through town in my bookmobile,

With pages of graffiti on the sides,

Telling my story for all to read.

 

Pump up the words!

Pump up the words!

 

Big display screen on the back window,

Flashing words in very large letters,

Helping to spread literacy.

 

How slow can you go?

How slow can you go?

 

Crawling through town at a snail’s pace,

So everyone can read my bookmobile,

Before the words pass out of sight.

 

Read all night long.

Read all night long.

 

The graffiti glows in the dark,

Allowing people to read anytime,

Lighting up the night with words.

 

Can’t get enough words!

Can’t get enough words!

 

(c) 2013 Chris McMullen

Marketing: Is It All Just a Popularity Contest?

If you’re an author, when you first learn about book sales and marketing, there are some ways that it could look like it’s just a popularity contest:

  • The books that show up at the top of search results tend to be books that have been clicked on and bought several times – i.e. popular books seem to have much better visibility.
  • Customers are more likely to buy a book online when its sales rank is a lower number than when it is a higher number. It is as if to say, “If that book isn’t good enough for everyone else, it isn’t good enough for me, either.”
  • Authors with thousands of friends on Facebook, followers on Twitter, or followers on their blogs appear to have a big advantage. Celebrities, especially, can use their popularity to sell their stories.
  • Once authors become well-known, their new releases tend to be immediately very popular. Many customers are more reluctant to go with new authors, and tend to inspect their books more fully before making a purchase.
  • Better-selling books generate more exposure through customer-also bought lists, referrals from readers who have already bought them, special placement in bookstores, etc.
  • Establishing good connections helps to improve popularity. These can be connections with book reviewers, members of the media, and so on.
  • Agents and publishers are looking for books that are likely to be popular. Authors who have established popularity have an advantage here.
  • Marketing, branding, and advertising: Ultimately, authors and their books are asking readers to notice them in their efforts to gain popularity among readers.
  • In the blogging and social media world, authors are busy interacting with readers and other authors, making connections, and supporting one another. Many followers are themselves other authors. Do you ever wonder if it’s all just one big popularity pyramid?
  • Does an author with great looks have an advantage in marketing? Do their photos make their covers, author pages, or websites more attractive? Do they make a quicker impression when interacting with their target audience?
  • How about an author with a great personality for social occasions? Does an author who is popular for good conversation have an advantage in interpersonal marketing?
  • People who have a knack for marketing have an inherent advantage in selling books. Does this trump the gifted writer who stinks when it comes to marketing?

Does it remind you of being in high school? Some classmates are in with the popular kids; others are not. The class president is the candidate who was most popular with the student body.

The newbie wonders: If only all of the books would be judged and bought on merit alone… Won’t the best books naturally rise to the top? Why do I need to market my book?

There are tens of million books out there. Who is going to read them all, judge them all, and tell readers which are best? Well, you could have editors and agents read through proposals… or you can look for published book reviews… The screening and judging process has many issues of its own.

Let’s look at the practical side of things:

  • tens of millions of books to choose from
  • hundreds of thousands of gifted writers (plus millions of others who love to write)
  • millions of people with great book ideas (plus millions of others with not-as-great book ideas)

The problem is this: How will the reader discover your book?

Effective marketing revolves around two things:

  • Writing a book that will please a real audience.
  • Helping your audience discover your book and showing your audience that your book is just what they want.

Selling a book isn’t like selling ice-cream. When you go to buy ice-cream, there are only a few brands to choose from. When you go to buy a book, there are millions of competitors. Advertising is cost-effective for ice-cream, but not for books (unless you already have a huge advantage in popularity to begin with, in which case your book may still sell very well without advertising).

You’re also not going to drive through the neighborhood in a book truck, with pictures of books painted on it, and playing music… with the result of everyone running out of their houses with ten-dollar bills in their hands, lining up to buy your books. (But hey, maybe it’s worth a shot: It might just be cute enough for the six o’clock news to cover it.)

The first issue the complete and utter newbie comes across is whether or not people judge a book by its cover. Why, how dare they!

But look at it this way: If the publisher believes in the book, wouldn’t the publisher put an appealing, professional-looking cover on it that attracts the target audience? Doing otherwise is like saying, “Don’t buy me. I’m not worth reading. My publisher didn’t even expect me to sell. Maybe as little thought and effort were put into the book as is reflected in the cover.”

From a practical perspective, shoppers don’t have time to thoroughly check out every book in the genre. They do have time to sort through an array of thumbnails to see which ones look like the kinds of books they read. The most important screening process is the customer’s screening process.

Despite the title of this post, I don’t view it as a mere popularity contest.

For one, you’re not just trying to become popular. It’s your book that you’d like to be popular. Readers may pay money to read your book. It’s ultimately about whether or not they will enjoy your book, not whether they would like to be your friend or take you out on a date.

For another, the writing definitely matters. If you’re the most popular person on the planet, but stink as a writer, that will severely limit your sales. (But in that case, all you really have to do is show wisdom in hiring a ghost writer.)

Look at it this way. You’re not just a writer. Especially, if you self-publish, you may be a writer, editor, cover designer, marketing consultant, publicist, and public relations expert all wrapped into one, just for the sale of one book. Even traditionally published authors have to fill more than one role.

But I think of the author as being a combination of just two parts: one part writer, and one part brander.

As a writer, you create a book that people will enjoy. As a brander, you help people find your book. In the process of branding, you have the opportunity to show people that you believe in your book. If you don’t believe in your own book enough to brand it, why should anyone else want to read it? You must first convince yourself that your own book is worthy before anyone else can buy it. (You can see that I experienced a taste of this myself in my previous post, “More clichés?”)

What, exactly, is a brander? I’m using this word first to mean that you brand your book and image as author, but also more loosely to mean that you’re helping your target audience discover your book. This entails:

  • Packaging your book in a way that will attract your target audience. This includes a cover representative of your specific sub-genre that says loud and clear, “I’m your type of book.” It also includes a blurb and Look Inside that efficiently grab the attention of and hook your target audience. There are thousands of books in your genre, so shoppers won’t invest much time checking out your blurb and Look Inside – and they won’t even find your book if not for a relevant cover.
  • Making your cover and interior look professional and appealing. The first impression must show customers that you have put much time, effort, and thought into the book before they will look beyond the superficial qualities. Plus, you want the reader thinking positively, looking forward to the story, not critically, distracted with what else may be wrong with your book.
  • Finding and interacting with the target audience to help the book get discovered. Shouting repeatedly (online, too) for people to please buy your book is more likely to annoy people, while providing value to your target audience and having them discover your book may be more successful. Personal interactions tend to be effective, so interact with your audience in person and online. Blogs, reviews, media, workshops, readings, conferences – find ways to meet your target audience to help them discover your book. Make a good impression. Charm them.
  • Creating a brand for your book and your image as the author. The more people in your target audience hear your name, see your photo, hear your book’s title, and see your cover, the more likely this is to influence sales. Branding doesn’t occur overnight; you must be patient. Months down the road, someone in your target audience may see your cover in search results. You want this person to think, “I remember seeing this before, and at the time it seemed interesting,” or, “I met this author and really enjoyed the interaction.” Do you buy dish detergent because you’ve heard the brand name before? Many people do.
  • Generating buzz for your book. Premarketing is especially important in fiction. Marketing isn’t an afterthought (click on the link before if you’d like a list of several pre-marketing ideas). If you succeed in building interest in your book before it’s released and several sales right out of the gate, this can help you start out with several sales and improves your prospects for early reviews. Advance review copies can help, too. You can even arrange preorders for early sales.
  • Showing your passion for your book. When others see an artist’s passion, this helps to create interest in the art itself. The more you interact with others and let them discover your passion (don’t force it by being explicit, just let it show), the more you can benefit from this. You want to show your genuine passion, without coming across as a salesperson or self-promoter.

 https://chrismcmullen.wordpress.com/2013/03/23/marketing-isnt-an-afterthought/

Your goal isn’t to be Mr. or Mrs. Popularity. Your goals are simple: First write a book that will please an audience, then help your target audience discover your book. (The second goal includes formatting, packaging, etc. – not just social media, reviewers, and so on.)

Bookstores want to carry books that (1) please a significant audience and (2) where the target audience is likely to walk into the store to find that specific book.

Marketing is geared toward the second point. You’re not just trying to become popular. You’re specifically striving to develop and grow a following and fan base among your specific target audience. You’re not just trying to become popular with reviewers. You’re trying to find reviewers in your target audience to help readers discover a book that’s a great fit for them.

You’re trying to get your book discovered because – back to the first point – you believe that once people find it, they will enjoy it and recommend it to others.

Ultimately, excellent writing and ideas matter much more than popularity. But you have to get your book discovered before the writing and ideas will matter at all.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Amazon Customer Book Reviews: Recent Improvements (?)

Have you noticed a few subtle changes, recently, to Amazon customer book reviews? Find any book on Amazon with several reviews and look closely.

First, let me back up a little, time-wise. On the product page, customer reviews show in two columns. The wider left column shows the top-rated customer reviews in full, while the narrower right column shows the first sentence (or so) of the most recent reviews, with the newest reviews at the top.

This has changed somewhat.

Until several months ago, Amazon used to only show the three top-voted customer reviews at the left. Now, more reviews show up in full at the left; the exact number depends on how many reviews there are all together. This was a nice improvement that many authors and customers had requested.

Another change that occurred several months ago was the inclusion of a few selected excerpts just above the review section. Until very recently, these quotes appeared one above the other in a list, and included a note of how many other customers made similar statements.

Very recently, this changed for one of my books. The excerpts now appear in callouts, and it no longer shows the number of customers who made similar remarks. If you click on one of the three callouts, Amazon takes you straight to that review.

Another of my books has the old list system instead of the callouts, and still shows the number of similar remarks. Maybe they are testing the callout system with selected books, maybe it will take time to change this for all books, or maybe only select books will feature the callouts.

Anyway, there is an interesting issue with the two-column format with more than three full-length reviews showing at the left. For any book that receives a bad review, this comment always carries weight while it’s the most recent review since it shows up at the top of the reviews in the right column. When eventually a good review comes in, it appears above the old bad review.

Unless… customers vote on the new good review, moving it over to the list at the left. Then the bad review reclaims its position at the top of the right column. When there were only three full-length reviews at the left, it wasn’t easy for a new good review to become popular enough to move onto that exclusive list. But now there may be several reviews on the left, so it’s easier for a review to make the transition.

It’s a rather subtle point, and probably not worth much consideration. I just thought it was interesting.

Another change that occurred several months back is what happens when you click the link to see all of the customer book reviews for a given book. Presently, it shows the top-rated favorable review and the top-rated critical review. In the old days, all of the critical reviews (or all of the favorable reviews) could potentially be buried at the bottom of the list, depending on the circumstances. This feature helps to show some balance. Customers are probably trying to weigh the pros versus the cons, so this may be helpful.

What I like most about the recent changes is that Amazon is evidently constantly assessing their customer review program and striving to improve it. The steps may be small, and it may not seem like an improvement to everybody, but I appreciate the effort – both as an author and a reader.

Amazon has made very significant changes in the past. One of the most notable occurred a few years ago when Amazon altered its program to help block suspected shill, sham, and household family member reviews. This change was implemented when they removed thousands (probably, millions) of suspicious reviews. The revision wasn’t perfect, I’m sure; there are probably a few still out there that didn’t meet the criteria of the program, and there were probably a few removed that should have stood. However, this was a significant change to improve the customer review system, and it appears to have made a marked difference.

Have you seen any other changes recently? What are your thoughts?

Who knows what will come in the future? Since Amazon is making periodic changes, we have reason to hope that it will continue to get better.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Has a Book Ever Made You. . .?

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Have you ever read a book that made you fall in love with a character?

It succeeded in arousing your passion.

Have you ever read a book that made you yearn for a better place?

It succeeded in creating a better world.

Have you ever read a book that made you feel warm and fuzzy inside?

It succeeded in giving you happiness.

Have you ever read a book that you used to decorate your coffee table?

It succeeded in catching your interest.

Have you ever read a book that taught you how to do something?

It succeeded in passing along knowledge.

Have you ever read a book that couldn’t put down until it was finished?

It succeeded in holding your attention.

Have you ever read a book that made you laugh out loud in public?

It succeeded in providing entertainment.

Have you ever read a book that made you cry?

It succeeded in stirring your emotions.

Have you ever read a book that caused you to reach out to the author?

It succeeded in getting your concern.

Have you ever read a book that made you act toward a noble and worthy cause?

It succeeded in improving the world.

 

What great thing has a book done for you?

Thank You, Reviewers

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Thank you, Readers

For taking the time to review books,

To express what you enjoyed,

To suggest what could be better.

 

Thank you, Shoppers

For reading customer book reviews,

For trying to sort out which comments are helpful,

For comparing feedback to the Look Inside.

 

Thank you, Customers

For not being afraid to share your feedback,

Despite the few who don’t handle criticism well,

For realizing that most authors aren’t this way.

 

Thank you, Bloggers

For investing so much time to read many books,

For posting book reviews on your blogs,

For helping out so many authors.

 

Thank you, Authors

For not reviewing your own books,

For not blasting the competition,

For not lashing out at reviewers.

 

Thank you, Everyone

Who has taken time to post a review,

Who hasn’t abused the review guidelines,

Who supports the wonderful world of books.

 

We need you,

Readers, Customers, Bloggers, Reviewers.

We would be nowhere without you.

Thank you so much.

 

Chris McMullen