to Write is to Serve

Serve

Authors write books. A book is a product.

But authorship entails more than just making a product. Authorship is a service.

Ultimately, writers want their work to be read, and therefore they serve an audience. Please the audience and gain more readers.

The first step is for the content to please the audience, but it goes well beyond that.

Readings, signings, and other events allow authors to engage the audience in person.

Authors engage with fans online through fan clubs, blogs, and social media.

And let’s not forget one major service that most authors provide: marketing. Many writers spend several hours per week helping readers from the target audience find their books. This is a concerted effort that the author makes to help readers become interested in books that may be a good fit for them, but which they may have otherwise not discovered.

Feedback leads to yet another service: revisions. With the technology of e-books and print-on-demand, a book has become a dynamic product that can be updated anytime. It’s not just to correct issues, but in nonfiction is vital for keeping content up-to-date.

Our aim is to please readers. That’s why we sit at the keyboard typing for several hours per week for months or years. It’s why we revise, edit, and format. It’s why we try to find a cover and craft a blurb that will help the target audience find the right book for them. It’s our motivation to market our books. To serve our readers.

Good evening, Mr. or Mrs. Reader. Thank you for stopping by. We hope you’re having a wonderful time.

We’re at your service. Let us know if you need anything.

— authors everywhere

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

The Seven Deadly Sins of Writing

Seven

1 Lust

When you’ve lost the joy of writing.

When what you gain as an author outweighs what your readers get from your book.

When you form empty relationships in the writing world just to get ahead.

When the book pales in comparison to the hype.

2 Gluttony

When you would do absolutely anything for your muse.

When you keep on writing long after you realize that not one word will be worth keeping.

When you buy thousands of your own books with no intention of parting with a single copy.

When you love your story so much you rewrite it word for word just to enjoy writing it again.

3 Greed

When royalties become more important than readers.

When the packaging far outweighs the content.

When the writing is fueled by money, not passion.

When your autograph becomes a chore, not a privilege.

4 Sloth

When you refuse to consult a dictionary or even to notice spellcheck marks.

When you know your grammar weaknesses, but never check on the rules when using them.

When you realize the editing and formatting are lousy, but just let them go.

When you have amazing writing talents, but never write books that utilize them.

5 Wrath

When you fashion a character after somebody in order to exact your revenge.

When you delete everything you’ve ever written out of rage.

When you are consumed by hatred for your critics.

When you quit writing because you despise what you’ve written.

6 Envy

When you read a bestselling book for no other reason than to discover it’s faults.

When you leave a bad review for a book that you wish you had written.

When you spend more time exploring other writers’ success than writing your own books.

When you would sell your soul to become a bestseller.

7 Pride

When you believe your status raises you above your fellow authors.

When you believe that your writing has no equal.

When you expect everyone to offer nothing but high praise for your writing.

When you can’t publish for fear of criticism.

Writer’s Heaven

Surely, all passionate writer’s go to Heaven, right?

Seven Deadly Sins of Writing

Chris McMullen

Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Why You Want Fellow Authors to Succeed

Compliments

You want your fellow authors to be successful.

You even want books similar to yours to do well.

And it’s not just about creating good karma.

It makes good business sense, too.

Some would have you believe that the way to thrive in the competitive publishing business is to play the cutthroat game and slam the competition. Unfortunately, you can find stories of a few big authors and publishers slamming one another, not just recently, but even going way back. You can also find gossip about more underhanded activities.

But that’s just foolish.

And again, it’s not just because it’s not nice. Economically, it doesn’t make sense if you take a moment to look a few moves ahead.

Highly similar books usually sell together. Some customers buy them all at once. Some buy one today, another in a month, and another a few months from now.

Similar books help one another out through customers-also-bought associations. They also help one another out through word-of-mouth referrals because they share a common target audience and people within that audience do discuss books they enjoy.

When you buy a book online, Amazon recommends similar books. When you visit your homepage, again Amazon recommends similar books.

Foolish authors look at similar books and think, “Oh no! That book looks good. It might take all my sales.” The immature reaction is to slam the competition.

And shoot yourself in the foot in the process.

Most likely, that book won’t take your sales. Most likely, that book will either (A) help your sales or (B) not affect your sales.

When customers really like a book, they want to find more books similar to that.

But there is one way that similar books can take your sales. That’s when you succeed in hurting that book’s sales.

Then, instead of that book’s sales helping your book out through customers-also-bought associations, it’s hurting your sales by not sending traffic your way.

When authors slam one another and a lot of the competition, it creates a bad vibe for the whole set of similar books. It hurts sales for everybody.

Similar books are free marketing for you. Other authors’ great content and effective marketing helps you through customers-also-bought marketing. You don’t need to do anything to benefit from this except continue writing your own books, developing your own author platform, and marketing your own books.

Applaud your fellow authors and watch them help you without even trying.

Act on your jealousy and watch you hurt yourself.

First of all, your efforts to hurt the competition may actually help the competition because you’re giving those other books more publicity, even if it’s negative. And you have to credit people, who can often smell a rat.

Second of all, you don’t want to hurt the sales of similar books that can only help you out.

And what about those amazing authors who break through and make it big time?

Does that make you feel all jealous inside? Do you look at those books critically and think how childish the storyline is, how poorly edited the book is, and completely miss the big picture?

Applaud those authors. If you self-publish, applaud the indie authors who succeed. They’re helping to make a great name for indie authors. They’re reaching hundreds of thousands of readers and showing them that indie books can be amazing.

If you self-publish, you want other indie authors to be successful. Their success builds a large audience of readers who are willing to take a chance on indie books. That helps you.

It’s not just indie author success. It’s any author success. Any author who makes readers love the reading experience creates future sales for many other authors.

There is no indie versus traditional battle. What’s most ridiculous about that is the increasing number of authors who publish both ways. Should they punch themselves in the face?

There is just one battle. That’s you wrestling against yourself, your emotions, and your irrational instincts.

What’s good for readers is good for all authors.

And if there are readers who enjoy a book, that book is pleasing readers and therefore good for all authors, including you, whether or not you approve of that book.

Way to go, Amanda Hocking! You made a huge name for yourself. You made a huge name for indie authors.

Way to go, Hugh Howey! Way to go, E.L. James!

Way to go, Stephen King! Your great works have hooked millions of readers not just on your books, but on the love of reading.

Way to go, J.K. Rowling! Way to go, Anne Rice!

Way to go, all authors, big and small, whose books have pleased readers.

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Newbie Author Book Marketing Mistakes

Marketing Mistakes

Introduction

When you first publish, it’s natural to make marketing mistakes. It’s also natural for toddlers to prefer to poop where they are instead of wasting valuable play time by going to the potty. Either way, as you get older, it pays to overcome these natural tendencies:

  • You only get one chance to make a good first impression, and the first impression is often a lasting one. Try not to make yours with your tongue sticking out.
  • Some of your online activity leaves a permanent record; not all of your mistakes can be undone. If only life came with an Undo button… “I’m so sorry!” doesn’t always work.
  • An important part of marketing is branding a professional image of yourself. Mistakes aren’t easy to overcome. Think before you act. And do a little research.

(1) Me Me Me Me Me Me Me

Try this. (Not really.) Walk around the block. Stop at every neighbor’s house. If they’re home, spend a few minutes telling them about your book. A few hours later, walk around the block and do this again. Repeat every few hours for a week.

You wouldn’t really do this, would you? (I hope not.)

Some newbie authors repeatedly tell the same audience over and over repeating over and over repeating over and over (in case you don’t get the idea, I could go on…) about their books.

You do need to help people discover your book. But you don’t need to transform into a human-size mosquito to do it:

  • Chances are that people will be more interested in you than in your book. Let people get to know you and get interested in you, then when they learn that you’ve written a book, that interest may translate into your book.
  • Most people don’t like advertisements. Let people discover your book. You can mention it briefly at the bottom of posts on your website, for example. When talking to people, wait for them to ask you what you’ve done lately. Then they discover that you’re an author. That’s better than shoving your book down their throats.
  • Focus on what is likely to interest your target audience, then let your book become visible once they are drawn in. For example, a content-rich website helps to get your target audience to come to you (instead of you hunting them down like a hound dog). If your book is on sale, that’s worth announcing up front occasionally, but otherwise you want valuable content to draw your readers in, then mention your book at the end or off to the side.

(2) Another Place to Mention ME

Have you ever seen a list of hundreds or thousands of books at a discussion forum with a title like, “Self-Promote Your Book Here”?

Who is reading these lists? Other authors who are hoping to promote their books! Why would readers go there? The books aren’t even sorted by genre.

Strive to find ways to reach your specific target audience. And see point (1).

You know what these “Promote Your Book Here” threads are really for? They are detour signs designed to keep mosquitoes out of the park. 🙂

But some mosquitoes venture into the park anyway and blatantly self-promote where it’s strictly forbidden (or strongly discouraged). Get ready to dodge those flyswatters!

(3) Money Go Bye Bye

Don’t understand the marketing beast? That’s okay. Just throw money at it. Money will solve all your problems, right? Not! If it were that easy, everybody would be making big $$$ selling books. (It is possible to become a successful author, but it takes quality content, perseverance, hard work, and a long-term perspective.)

Facebook, Twitter, Goodreads, and many other websites will be happy to take your money to advertise your book. Even Amazon will take your money to advertise (but there is a $10,000 minimum, which is a lot more money than most newbie authors want to watch burn in a bonfire).

I’m not saying that advertising can’t be effective. Just that advertising isn’t going to solve your problem of why your book isn’t selling. If your book’s not selling, figure out how to get it to sell on its own before you start playing the advertising game. When you do advertise, start small and work your way up, and have the sense to quit when it doesn’t seem to be working. Advertising a special promotion may be more effective than advertising one book. And waiting until you have a dozen similar books before you spend good $$$ to advertise makes more sense than advertising just a few books.

There are a lot of people and businesses who will be happy to take your money, and some will promise things you really want to hear.

Much of the most effective marketing is FREE (yeah, baby!) and it’s work that you have to do yourself. Even if a publicist arranges engagements for you, you’re still the one who has to show up, do the work, make a fantastic impression, and not manage to stick three feet in your mouth while doing it. Personal interactions with your target audience can be highly effective because it’s easier to draw interest in a person than an inanimate book, and this is something you can do for free all by your lonesome self.

Paid advertising for books doesn’t work the same way as it does for most other products, and it’s even worse for newbie authors:

  • People need toilet paper. People can live without books. (Honestly, I don’t understand how it’s possible, but evidently it is.)
  • There are a dozen brands of toilet paper to choose from. Amazon has 30,000,000 different books to choose from.

Last time you drove down the freeway and saw a Victoria’s Secret billboard, did you weave over to the exit from the fast lane and head straight to the mall? That’s not how advertising works. It doesn’t hypnotize the audience to buy the product immediately. Advertising strives to achieve branding. You see or hear a brand today, next month, a few times this year, and hopefully many consumers will recognize the brand several months from now when they’re in the market for that product or service. When you’re buying a new product, if you prefer a brand name you’ve heard of before, advertising has worked its magic on you.

(4) Hop on the Band Wagon

I’ve got a busload full of newbie authors here. We’re driving off a cliff because that worked for one other lucky author who managed to survive the fall and the publicity did wonders for his books. Hop in!

If it worked well for others, shouldn’t it work well for you, too?

  • One size doesn’t fit all. Each book has a unique audience. Each author has a unique set of strengths and weaknesses. Tailor your marketing plan to your specific book, audience, and to your strengths.
  • Marketing is dynamic. What was hot last year might be a dud this year.

Focus on how to reach your specific target audience, especially people who don’t already know about your book.

Consider what fraction of your marketing may actually reach your specific target audience. For example, much of a social media following may be inactive, whereas visitors who discover a content-rich website through a search engine are more apt to be in your specific target audience. This doesn’t mean that social media can’t be effective, just that you need to find a way to use it effectively to reach your audience in order to make it worthwhile.

(5) Please, please, please review my book. P L E A S E.

Oh, no, your book isn’t selling? Maybe some reviews will do the trick. (More likely, they won’t solve your problem.)

  • Don’t beg for reviews. Don’t ask for reviews. Don’t pay for reviews (this violates review guidelines). Do you want to brand a professional author image? Or would you rather look needy? (Maybe you are needy. You need sales. That’s fine. Be needy. But don’t look needy.)
  • If you “recruit” reviews, your reviews will probably look like they were recruited. Recruited reviews are likely to arouse buyer suspicion. Just glowing remarks, a lot of praise without explanation, a lot of reviews for a newly published book with a high sales rank… these kinds of things are like putting a neon sign on your product page: What’s funny about this picture?
  • The unpredictable assortment of balanced reviews that comes about naturally through sales may be the best reviews you can get. (Now getting a blog review posted on a blog is different. That helps to promote your book without affecting your product page.) It’s tough. Buyers want to see reviews, but they really want to see natural comments from strangers. But you don’t have to stimulate reviews to stimulate sales; you can stimulate sales to get natural reviews. (Psst. It’s called marketing and it’s a big secret. If you have memorable fiction content or helpful nonfiction content and you market effectively, sales and reviews will come naturally.)
  • Another no-no: Don’t thank all your reviewers, and don’t defend your book against bad reviews through comments. At first, thanking reviewers seems to provide a personal touch, but many customers feel strongly that authors should try to avoid this customer space. It’s a risk to leave a comment as that may deter sales. Do thank people on your blog—that’s your turf. Your customer review section is the customers’ turf. Don’t get into a turf war. The reviewer will win the battle every time. How? You leave a comment on the review. You know what will happen next? The reviewer will respond to your comment, asking you a question. Now, you have to answer that question, right? Pretty soon what you intended to be one comment turns into a lengthy discussion. You lose; game over.

Of course, you could also do the logical thing and find beta readers from your target audience, join a writing forum, and get your book edited before publishing. You do need feedback. Get as much as you can before your book goes live.

The newbie authors is praying for reviews. Then a bad review criticizes the book and the newbie author is cursing the whole review system.

Newbie authors really don’t know what they want…

Me Me Me Me Me Me Me (Again, but this time it’s really ME)

Chris McMullen, an author who didn’t mention his books at all until the very end of this post (but if you wanted me to shove a book down your throat earlier, all you had to do was ask—it was highly inconsiderate of me not to offer a snack—well, I did sneak one of my covers into the image for this post…). 🙂

A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

The Critical Book Sales / Marketing Chain

Chain

Sales Formula

How many books will you sell? There is a simple formula for this:

SALES = (# of views) X (% of buys)

For example, if 1000 people view your book every day, but only 0.5% of those people purchase your book, you would sell 5 copies per day.

The two ways to maximize sales are to

  1. Maximize the frequency with which people view your book—i.e. increase your book’s exposure.
  2. Improve the percentage of people who purchase your book after viewing it—i.e. improve the buying ratio.

Wasted Effort

If your buying ratio is lousy, any time you spend improving your book’s discoverability is wasted because the buying ratio is inefficient. It would be 20 times more effective to raise your buying ratio from 0.001% to 0.1% (that’s 100x better) than it would be to increase your daily views from 1000 to 5000 (that’s 5x better). (The 20 times more effective compares 100x to 5x.)

Too many authors are focused on increasing the number of views instead of improving the % of buys. The latter may be easier and more effective.

You probably get hundreds or thousands of more initial views than you realize. Amazon.com sells millions of books every day (because the top 200,000 or so sell at least one copy per day, and the top books sell hundreds of books per day, adding up to millions overall). Shoppers view many more books than they buy, so there are probably billions of books seen on Amazon every day. At this stage, I’m saying that the thumbnail has been seen, but the book may not have been clicked on.

Of these billions of views, many shoppers click on one of the Last 30 Days or Last 90 Days links, which helps to find new releases. This filters the search results to help books that are otherwise hard to find get discovered in the first few months of the publication date.

TIP: Don’t enter a publication date at CreateSpace or Kindle. Leave this blank and the publication date will automatically be the date that you click the magic button to publish your book. This maximizes your book’s exposure in the new release categories.

Why should we think that a newly published book buried in Amazon’s haystack may be viewed hundreds or thousands of times more than the sales (or lack thereof) might suggest? (Again, by view, I mean that the thumbnail has been seen, not necessarily the product page.)

Because there are unmarketed books that get discovered and start selling frequently right off the bat. Although this is a rare percentage of books, it does happen, which shows that shoppers are discovering books through the new release filters.

Most books that don’t sell frequently on their own generally suffer more from a poor buying ratio than from poor exposure.

Buying Ratio

The buying ratio depends on this critical marketing chain:

  1. What percentage of people who see the thumbnail click on the book to visit the product page?
  2. What percentage of people who view the product page click to look inside?
  3. What percentage of people who look inside purchase the book?

This gives us another formula:

% of buys = (% of clicks) X (% of look insides) X (% of closes)

where the percentage of closes corresponds to point 3 from the marketing chain.

Suppose 1000 people view your book everyday, but:

  • 990 of them don’t click on it because it doesn’t look like it belongs to a genre that they read. In this case, a simple cover mistake may be costing you many sales.
  • 990 of them don’t click on it because the cover doesn’t look like it belongs in the category that it’s listed under. Such a target audience mismatch can greatly deter sales.
  • while 500 of those people do click on your book to see the product page, 495 of those don’t look inside because the blurb describes a different genre than the cover depicted. The cover and blurb must send a unified message.
  • while 500 of those people do click on your book to see the product page, 490 of those don’t look inside because the blurb doesn’t capture their interests.
  • while 500 of those people do click on your book to see the product page and 250 of those go on to look inside, 248 of those don’t make the purchase because the Look Inside doesn’t seal the deal.

More Sales

If you can improve the buying ratio, it will significantly improve your sales frequency.

There are three steps in the chain. Just one problem with these three steps can greatly deter sales even if the other steps are incredible:

  1. Improve the effectiveness of your cover at attracting your target audience. Cover appeal isn’t satisfactory. The most effective covers (A) pull you into them and (B) grab the specific target audience.
  2. Improve the effectiveness of your blurb to engage the interest of and arouse the curiosity of your target audience.
  3. Improve the effectiveness of your Look Inside in convincing your target audience that your book is Mr. Right for them.

A great cover with a lousy blurb = many lost sales.

A great cover and great blurb with a lousy Look Inside = many lost sales.

It’s really hard to make all 3 fantastic. But that’s what it takes to achieve a highly effective buying ratio.

Consider these points when designing your cover:

  • Spend hours researching bestselling covers within your specific subgenre. Find top sellers overall, good sellers with content similar to yours, and the best indie books. These are the kinds of images, font styles, and layouts that attract your target audience. But note that top authors and publishers can get away with a lesser cover due to name recognition.
  • Study cover design tips and mistakes. You can find such lists here at my blog, for example (click the Cover Design tab above).
  • Consider hiring a cover designer. You might think you can’t afford one. It might turn out that you really can’t afford not to have one. If you get a highly effective cover (now that’s a big IF, not guaranteed by hiring a designer, so do your research well) that improves your buying ratio by 10 times, that could make a huge difference over the next few years (especially, when you finally reach the level of having a professional author platform and several books out). On the other hand, if the blurb, Look Inside, or content greatly deter sales, that will put a huge dent in your cover’s potential effectiveness. There are no guarantees.
  • Get feedback, especially from your target audience. Be patient and redesign as needed.

Consider these points when writing your blurb:

  • Spend hours studying the blurbs of top selling books in your specific subgenre. What makes these books seem interesting? Does the writing flow well? Are the easy to read, or do you have to puzzle them out? Do they engage your interest throughout? Do they arouse your curiosity and make you want to click to look inside?
  • Don’t write a summary of your book for your blurb!
  • Ask yourself and your beta readers which elements of your book are most likely to attract interest in your book. Your blurb should use these effectively to draw out the shopper’s curiosity. You don’t want to give out information, but want to plant seeds that will make the reader want to know more.
  • Every sentence of your blurb needs to engage the shopper’s interest. Any sentence that doesn’t can greatly diminish your buying ratio.
  • Any spelling, grammar, or punctuation mistakes can greatly deter sales. Let’s face it: If you make a mistake in a 100-word blurb, that doesn’t bode well for writing tens of thousands of words well. Get help combing through this carefully.
  • Make sure your blurb reads well, flows well, and will be easy for your target audience to comprehend. Most people are looking for an easy read.
  • Shorter is often more effective for fiction. Anything extra increases the chances of the reader walking away. Come out punching, hook the reader, and make the reader look inside to learn more. For nonfiction, concise may also be good, though there are also benefits of showing expertise, qualifications, and listing selling features. If so, use basic HTML or go to Author Central to separate your paragraphs with blank lines and to use bullets to list features.
  • Get feedback, especially from successful indie authors and your target audience. Be patient and rewrite as many times as it takes to nail it.

Consider these points when preparing the Look Inside:

  • Browse through dozens of professional looking Look Insides of top selling books in your genre and compare them closely to your book. Don’t copy them; rather, learn what makes them highly effective.
  • Good editing and formatting are more important than many authors realize. Books tend to have more mistakes than the author realizes because the author tends to see what he or she meant to write rather than every word exactly as it was written. Get help ironing out your Look Inside. Your Look Inside is the only salesperson at Amazon making the difference between Buy It Now and Walk Away. Yeah, it’s that important.
  • The Look Inside needs to grab the reader’s interest right off the bat, arouse the reader’s curiosity, and seem like the kind of book that the cover and blurb depicted. The cover and blurb create expectations; the Look Inside must deliver on the promise.
  • The Look Inside must read well. The words should flow well. Even little things, like avoiding repetition, varying sentence structure, organizing your ideas well into paragraphs, dialog tags, and consistent style can have a significant impact if everything else is right.
  • This last point is huge. Your book idea has to have a significant audience (or a significant niche audience), and the category, cover, and blurb have to be effective at reaching this audience. The first step really is to research the potential of your book, starting by finding similar books and seeing how well they do, then by receiving ample feedback before, during, and after your book is written.

Putting extra time into perfecting the effectiveness of your cover, blurb, and Look Inside can pay huge dividends over the lifetime of your book. Rushing can cost you big time.

The X Factor

There is another factor that can have a huge impact on your buying ratio besides your cover, blurb, and Look Inside:

The impression that the content of your book has on your audience.

This make a big difference in the way of reviews, recommendations, and word-of-mouth referrals.

If you have a fantastic cover, a killer blurb, and an amazing Look Inside, but the content fails to meet the expectations that the cover, blurb, and Look Inside created, everything can backfire.

Bad reviews that highlight important points (i.e. important to buyers) which shoppers can corroborate with your Look Inside can kill your buying ratio.

So it’s also worth perfecting your content. Perfect your storyline, characterization, editing, formatting, and writing. This can make the difference between favorable recommendations and unfavorable criticism. You can’t completely avoid criticism because not everyone shares the same interests, but you want to do your best to limit it and to encourage positive feedback.

There is an abundance of good content already on the market. Writers who can achieve something extraordinary have an opportunity to stand out with marked word-of-mouth referrals. It’s not easy. Sometimes a story or character is just so memorable. Study stories and characters, especially those in your subgenre, that are exceptionally memorable.

There are two more ratios that are worth considering as they also impact your net sales:

  • Your return ratio: How often a customer is dissatisfied with your book.
  • Your referral ratio: How often a satisfied customer helps you reach a new customer.

Marketing

The higher your buying ratio:

  • The more books you will sell without marketing.
  • The more effective any marketing that you do will be.

For a given buying ratio, there are two ways that marketing can help sales:

  • Marketing can help you improve your book’s exposure. More views among your target audience means more sales.
  • Marketing can help you improve your buying ratio. Personal interactions can help stimulate sales even if the cover, blurb, and Look Inside are lacking to some extent.

Marketing is most effective when your efforts reach many people in your specific target audience who don’t already know about your book.

For example, spending a little time every week over the course of several months to prepare content toward developing a content-rich website that will attract hundreds of people from your target audience through search engines every day can give you amazing long-term exposure. 100 people per day equates to 36,500 people learning about you and your book every year. It’s an activity that can start out very slowly at first, but if done right can be highly effective after a year or more.

Long-Term Success

However many copies you sell, whether it’s a few a month or several per day, imagine if you could multiply this number by 2, 5, or 10. Going from 3 per month to 6 per month may not seem like much, but your book won’t be available for just a month. What if your book continues to sell for years? After a decade or lifetime of sales, multiplying all those sales by 2, 5, 10, or more could turn out to be huge.

This is especially true if you’re not trying to be a one-hit wonder. Most new authors’ books struggle. It’s not easy to get discovered. But there is a lot of potential for good writers with good ideas who persevere.

Focus on long-term success. Imagine having several similar books on the market. Now every book that you sell has the prospect of helping to market your other books. Anything you can do to improve your buying ratio can pay added dividends by helping to sell your other books.

Work toward having a professional author platform in the long run. Do a little here and there with this long-term goal in mind. Do marketing that is likely to reap long-term rewards.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Series Changes with Kindle

Series

Kindle is changing the way that series appear at Amazon:

  • The change will make it easier for customers to see that a given book is part of a series.
  • The change will clearly show the volume number to help customers find the next volume of a series and to read a series in order.
  • The change will show the series name to help customers find all of the volumes of a given series.

Example

You publish an e-book with Kindle Direct Publishing (KDP) and enter the following information in the publishing fields:

  • Title: Mr. Wrong Feels Oh So Right
  • Series Title: Bad Romance
  • Volume: 3

When people search for your e-book on Amazon, they will see the following in search results:

  • Mr. Wrong Feels Oh So Right (Bad Romance Book 3)

The parentheses show that this book is part of a series. The “Book 3” makes it clear that this is the third volume of a series.

What If

Are you wondering whether it matters if your book is a stand-alone book that could be read all by itself out of sequence?

  • Doesn’t matter. If you publish your book with a series title, your book is part of a series and will include the series title and volume number in parentheses.
  • Anything that comes in multiple volumes will be treated as a series.

Impact

Personally, I like it. When I first published The Visual Guide to Extra Dimensions, volumes 1 and 2, Amazon included Volume 1 and Volume 2 with the title and subtitle in search results.

Several months later, the volume numbers disappeared from search results, and sales did slow a little along with it. Before, it had been very clear that two separate volumes were available. I had contacted CreateSpace and Amazon, and the volume numbers have reappeared and vanished a couple of times.

As a customer, I had trouble buying Robert Jordan’s Wheel of Time. It wasn’t clear which volume was which, or how many volumes there were. It seems to make sense to wave a flag that says, “Over here, I’m volume 7, buy me next.”

If Amazon is making this change, it appears that someone high up has realized that either (A) this will help to improve sales by helping customers find the books they are looking for or (B) this will improve the customer buying experience because customers have been buying books that they hadn’t realized were parts of series. Maybe both.

Do you have a series published on Kindle? If so, you might want to check what you have entered under the title, subtitle, series, and volume fields. You can update this information as needed to help improve the transition.

Right now, it seems that Amazon is doing this for Kindle. I’d like to see it for print books, too (which would make sense, as many Kindle editions are linked to print editions).

How do you feel about it?

(Speaking of changes, WordPress seems to have made a nice one recently. Now, I can copy and paste from one of my blog articles to another and it retains formatting and links. I like it.)

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Omnibus … or … Omni-Bust?

OmnibusI’ve seen an increasing number of omnibus editions on the e-book market in recent years.

It’s an attractive idea:

  • Customers save money when the omnibus is discounted compared to buying individually.
  • It’s convenient: Customers don’t have to hunt down the separate volumes or remember to buy later.
  • The omnibus allows continuity in reading: When you finish one volume, the next is sitting right there, ready to read.
  • Seeing the omnibus available, you don’t feel worried that the series might not be completed (provided that the omnibus is a complete set).
  • Authors benefit by encouraging customers to buy the entire series up front.

The benefits sound pretty good. So I was about to hop on the bandwagon myself. Until I started having second thoughts.

Are there any disadvantages?

  • Will the presence of your omnibus edition deter the sales of your other books? If so, this may offset the benefits of a stronger sales rank and your reviews may get spread thinner.
  • If you already have some volumes out with good sales ranks and a healthy number of reviews, you’re kind of starting over with the omnibus edition. Maybe the potential savings will help to stimulate many early sales to quickly build up the sales rank and reviews, but then returns the issue of what happens to your other books?
  • If you’ve already promoted your individual volumes, have many links online pointing to your other books, and have already been branding and marketing your books, you need to consider your omnibus with your marketing plans. The omnibus does give you new time in the new release category and provides new opportunities to create buzz, but you must also consider your other books.
  • If you sell both e-books and print books, will you make a print omnibus, too? Paperback customers may appreciate having separate volumes over one mammoth book. Also, for lengthy novels, a single book may exceed the maximum number of pages possible.
  • For Kindle e-books, if you’re planning to set the omnibus price above $9.99, you need to consider that the royalty rate is 35% for Kindle e-books priced $10 and up, so you may actually make much more money selling the e-books separately or limiting the price of the omnibus to $9.99. If your books include many pictures, you must also factor in the delivery costs.

How do you feel about omnibuses, as an author or reader? If you have experience publishing an omnibus, please share it so that others may learn from your experience.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

My original self-publishing guide, How to Self-Publish a Book on Amazon.com, has recently been updated and expanded.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

The Vulnerable Author

Shattered

Introduction

Once you press that publish button, your book will be publicly visible. This allows the general public to discover and purchase your book, but it also makes you vulnerable.

What could happen?

  • You could spend years researching and producing a book, and in just a few seconds someone can write a few words in a review that sends you seething.
  • You could spend months doing even more work to market your book, only to find that some of your former social media friends no longer wish to speak with you.
  • You could be unfortunate enough to attract the attention of cyberbullies.
  • You could stick your foot in your mouth publicly in a few seconds, shattering months of hard work to brand your author image.
  • You could have a steady flow of sales going, and then suddenly the algorithm that was helping your book get discovered can freeze your sales like an Arctic chill.
  • You could have virtually no sales at all.

Authors need firewall protection—not so much for their computers as for themselves!

What Can You Do?

Think positively:

  • Don’t dwell on the worst that could happen.
  • Visualize a positive future for you and your book.
  • Don’t waste anxiety over what hasn’t actually happened.
  • At the first sign of a problem, don’t react out of fear. Things might be much better than they seem.
  • Be patient. Try to stay positive. Feel confident (but not arrogant).
  • Don’t be a stat or review junkie.
  • Eat healthy and exercise.

Be the best you that you can be:

  • You can’t control other people, but you can control your own actions.
  • Refrain from remarks and activities that may attract negative attention.
  • Strive to maintain a professional author image.
  • Don’t behave reactively or defensively.
  • Show patience, think things through, talk things out privately.
  • Ask yourself, “Does this look professional?”
  • Show good character.

Diversify your assets:

  • If you only have one book and it’s only available on Amazon, you’re ultra vulnerable.
  • Strive to sell effectively through multiple sales channels. That way, if something is adversely affecting sales at Amazon.com, chances are that it’s not also affecting Amazon UK, Nook, Kobo, Smashwords, Sony, Apple, BN.com, The Book Depository, local bookstore sales, direct sales from your website, in-person sales, etc. While Amazon.com may be your main sales channel, other additional sales help to give you continued activity when Amazon.com sales are slow.
  • Write multiple books. If you write different kinds of books, consider using a pen name as this offers protection from being targeted (on the other hand, it’s easier to market books that are all published in a single name).
  • If you have a talent for cover design or basic editing, for example, you can combine this with your writing hobby so that you’re not entirely dependent on book sales.

Market, market, market:

  • Pre-marketing helps to generate early sales. The more sales you generate, the more likely you are to get valuable reviews from customers (which looks more natural than recruiting reviews in a time when customers are learning to be suspicious of reviews).
  • Learn ways to market your book effectively and do the work. Personal interactions can help to generate sales, even if there is a sales deterrent on your product page. Customers you interact with personally through marketing are also more likely to post reviews.
  • Run book promotions or contests to help generate interest in your book. This can help to inspire sales and reviews when you’re going through a lull.

Experiment. When sales slow, that’s a good time to try and shake things up:

  • Try revising your blurb. If there is a recent bad review, sometimes a blurb change can render the review less effective. For example, if the blurb points out the same thing that the review says, new customers may think, “It wasn’t useful to say that in a review. It says it right there in the product description.” For example, if the customer was surprised that it was just a novella, or if the customer complains that there is too much violence, making such things clear in the blurb can help to offset the review. Your blurb is a dynamic marketing tool.
  • If a review complains about editing, consider getting your book edited. If you receive helpful feedback about features of your book that you might improve, consider doing this. Don’t blindly revise your book every time you receive a review; but when you do receive feedback, do give it your consideration. If you do update your book, consider mentioning this in your blurb.
  • Reexamine your Look Inside and cover. A slow period is the best time to try something new.

Support:

  • Develop a fan base. Create a fan page or email newsletter with content or activity that will attract fans. Provide instructions for signing up at the end of your book.
  • Make connections with fellow authors. Share stories and advice with one another. Help one another out (scrupulously, of course).
  • Research to find others who have shared a similar experience. See how they handled it, both what they may have done wrong and what worked well.
  • You’re not alone. There are thousands of other supportive authors out here. Reach out.

Look for the silver lining:

  • Don’t just see and focus on the bad. Look for the good that comes with it.
  • Sales have ups and downs like roller coasters. Remember to see and enjoy the ups, and when falling down, remember that it may go back up later.
  • When a customer says something like, “I enjoyed the characters, but…” don’t focus solely on the BUT! See the good remarks, too, not just the bad ones.
  • If you did the best you could at the time, remind yourself how hard you’ve worked. Believe that your hard work will pay off in the long run.

Things may be better than they seem:

  • A bad review can actually improve sales. You never know. Wait and see. One thing’s for sure: It will increase your total number of reviews, which makes your book seem more popular.
  • Customers are growing suspicious not only of good reviews, but also of bad reviews. Give your customers credit. They might be able to see through smoke and mirrors (if there is any).
  • A review that points out a problem may help you in the long run. You might wind up making a revision that puts a much better book on the market.
  • There are seasonal effects, economic factors, Amazon’s algorithm periodically changes things up, and a number of reasons that sales might slow down temporarily. You really need to wait a few weeks to see if things are really slower than normal. Be patient.
  • Don’t fret over the actions of a jealous rival. Customers may see through this. If a rival does succeed in bringing your book down, at least you can be sure that he or she has shot him- or herself in the foot foolishly. Similar books help each other sell better through customers-also-bought lists, for example. More likely than not, a jealous review will actually help your sales and hurt the sales of the author who left it. Try not to sweat it.

Avoid making mistakes:

  • Avoid commenting defensively on a review. Avoid commenting at all. Be patient, think things through, talk things out, learn how other authors have handled this (both good and bad), ask yourself if the worst that can happen offsets the best possible outcome.
  • It’s tempting to send your “posse” to your blog and downvote a review you don’t like, but how will that look? In the worst-case scenario, you and your friends vote and the reviewer and the reviewer’s friends vote on all your reviews. How will that look? Put yourself in a customer’s shoes. There may be a special situation, but at least think things through and talk things out, be patient, let emotions calm down and wisdom kick in.
  • Avoid ranting about a customer in public, such as on your blog. What you post on your blog doesn’t stay on your blog; it’s not like Vegas. You want people to read your book. You don’t want people thinking, “Is that how you treat your customers?” I don’t know about you, but I absolutely LOVE my customers. They aren’t easy to find.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

My original self-publishing guide, How to Self-Publish a Book on Amazon.com, recently updated and expanded, is temporarily on sale for 99 cents at Amazon.com.

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Should You Self-Publish?

20140118_184900

For most authors, the decision of whether to self-publish or search for a traditional publisher is a tough one. I wrestled with this decision (it fought like a crocodile) in the years leading up to 2008. Even after self-publishing multiple books in 2008 (I had one completely written and the material for several others already well-prepared), I continued to wrestle the crocodile for another seven months. Then sales of two of my books erupted and later the next summer I launched a series that became popular enough that I no longer questioned my decision.

That’s what you hope for, when you’re wondering which route to take. You’re hoping that a day will come when you no longer look back over your shoulder, wondering about the other road (that road you didn’t take is such a clichéd road, it really isn’t worth any anguish).

Not an Easy Way Out

Self-publishing isn’t the easy way out. It might seem that way at first:

You don’t have to find a publisher or an agent, you don’t need to write query letters, you don’t need to put a book proposal together, you don’t need to buy Writer’s Market, you don’t need to meet the right people, you don’t need to write sample chapters for a book that might never get published, you don’t need to make marketing commitments, and you don’t need to wait years hoping to get lucky.

You also won’t have to deal with a pile of rejection letters:

Self-publishing is a sure thing, baby! (Well, at least as far as getting published is concerned; whether or not you’ll sell a copy to anyone other than your grandma, that’s another question.)

But self-publishing is still a lot of work. You’re the writer (so you still need to learn the craft), you’re the editor (which means a great deal more work once the book is written), you’re the formatter (which means learning a new art and how to use the software to pull it off), you’re the illustrator (can you draw, too?), you are your own marketing department (put Executive on your name badge), and you are your only public relations specialist (if you fail at this job, you can kill all your hard work faster than your favorite speedy cliché).

That’s a lot of work for someone who just wants to write. It might just be easier to find an agent or publisher after all.

And you don’t really escape the pain of rejection… because anybody can post a critical review right in plain sight where the whole world can see it (stock up on thread to mend your bleeding heart).

You’re not Really Alone

It really isn’t self-publishing. It’s indie publishing.

You only do it all yourself if you choose to do so:

  • There is an abundance of free information available to help authors learn writing skills, editing skills, cover design skills, marketing skills, and publishing skills.
  • The CreateSpace and Kindle Direct Publishing community forums have many knowledgeable participants to help out if you have a question.
  • You have the option of joining a writing group or organizing a focus group from within your target audience to help provide valuable feedback.
  • You can recruit extra pairs of eyes to help you proofread.
  • Services are available for editing, formatting, or cover design if you need to hire help. You may find affordable service at high quality if you do your homework well.
  • What you lack in financial resources you can make up for in time (it’s money, right?). You can choose to take your time to get it right.
  • You can find support from others, such as this wonderful WordPress community.

Changing Tides

It wasn’t long ago that self-publishing equated to hundreds of books piled in an author’s garage (though somehow I still have hundreds in my home office…).

For most authors, it was either traditional publishing, vanity publishing, or no publishing (and too often, the latter was the case).

Print-on-demand services like CreateSpace and e-readers like Kindle have revolutionized the publishing industry. Now anyone can  publish (and, believe it or not, there are even some authors who have their dogs publish, so if you hear this expression, there is a little truth to it—a photo book about dogs, surely; why shouldn’t it be written by, narrated by, and published by the dog?).

And hundreds of thousands of indie authors are publishing.

Self-publishing was ripe when it first came out. Many readers weren’t aware of the new concept in the early years. There were fewer authors and books, too. E-readers were new and quite appealing. The market was growing rapidly.

Then word started to spread about books with editing, formatting, and content problems. Many customers discovered these problems firsthand. Some review abuse from authors didn’t help the image (fortunately, Amazon has made great strides toward limiting this in the past couple of years). There were also some people (perhaps the extremists we will not label as authors) who had heard of amazing success stories, who were hoping to make a quick fortune with little effort (you can easily spot them because they have deep scars where they continue to scratch their heads).

Yet the number of indie authors and indie books continued to grow, and support for them grew with it. Take tens of thousands of authors, add their families, friends, coworkers, and acquaintances, and you can see that there is ample support for the concept of self-publishing. Many indie authors read indie books; many more people who know indie authors read indie books (and not just by authors they know). It’s not uncommon to search Amazon for “CreateSpace Independent Publishing Platform” to try to find a good self-published book to read.

Amazon and traditional publishers both did indie authors some huge favors. Amazon’s role is obvious: Thank Amazon for the beautiful red carpet. Every big traditional publisher must yearn badly for a time machine. How has indie authorship come to take so much of the current market share? Would the publishers change their e-book pricing strategies if they could dial the calendar back several years? Would they focus more of their efforts on the advantages of digital books? Would they try to get to market faster? Would they encourage their authors to utilize more marketing strategies that top indies have come to thrive on? You might sooner solve the Tootsie Roll riddle…

Traditional publishers have responded to the effects of print-on-demand and e-books. But they also have the disadvantages of being big business: especially, s.l.o.w. response time. Things continue to change, though. They are looking ahead, they have a great deal of publishing experience, and they have many resources. They haven’t disappeared; they just haven’t dominated the market like they once did. Definitely, don’t count them out.

Several bookstores, especially chains, might wish they could turn back the clock, too. So many indie books selling each year. Some bookstores have taken advantage of this opportunity; some have avoided it at all cost. It may have been silly for them to blindly stock several copies of every indie book. But there were some good opportunities to get some of this traffic.

The image of indie publishing seems to be rebounding. Customers have realized that they can filter out what’s good to read by careful study of the product page and Look Inside. Excellent content is good to read regardless of how it is published. Some indie books have exceptional covers, wonderful editing and formatting, and great stories, too. Indie authors have the freedom to provide content that traditional publishers would never have published in the past. An indie author can choose to write to a smaller audience; that smaller audience may appreciate this. Many indie authors provide personal experiences with their marketing, which helps to attract new readers. The best indie books are competing with the best traditionally published books.

Successful indie authors are opening doors for everyone else. Some are even turning down lucrative offers from traditional publishers (check out this article, recently referred to from the CreateSpace community forum). If you do sign with a traditional publisher, you risk having your digital or other rights tied up for a very long time (if you can get a little success, by that point in time you might do much better than the advance offered up front).

Success Still Isn’t Easy

Amazon and other companies are giving indie authors the opportunity to publish. But everyone won’t be striking gold. You might not even strike dirt.

There are millions of books available for sale. Only the top 200,000 or so sold one copy in the past day. Most books don’t even sell a copy per day, on average.

You put so much time into writing, editing, formatting, cover design, and marketing (what you don’t do yourself, you still put time and money into arranging). You invest months, perhaps years of hard work, and you may also invest good money along with it. But sales aren’t guaranteed.

Sales are still hard to come by.

Traditional publishers and agents do have benefits to offer (you might also wonder if they are receiving fewer submission: are your chances better now?). They may be able to help with editing and formatting. They might help a little in the way of marketing, like getting your foot in the door for television or radio interviews, hooking you up with an effective publicist, sending out advance review copies, and listing your title in their catalogs. You’ll probably still be expected to market. You might receive an advance, though it may be $5,000 or less, not the big number you’ve always dreamed about. You have better prospects for getting your book stocked in a chain bookstore (then you get to learn the reality of returnability and big discounts).

No matter how you publish, the key to success is hard work combined with marketable content.

In the end, to the customer it’s the quality of the book that you’ve produced that really matters, not how you got it published.

Option Three

It isn’t indie publishing versus traditional publishing. Both have merit, not just to authors, but to readers, too.

Some authors are choosing both.

Traditional publishers can only produce books so quickly. Some authors write books faster than they can be published. Other authors write a few books that interest big publishers, but several other books that may not. One way to publish all their books is to traditionally publish some and self-publish the rest (sometimes, with a pseudonym). More and more traditional authors are exploring self-publishing.

On the other side, many authors are starting out with self-publishing, hoping to attract traditional publishers.

This can work two ways. If you self-publish a book that scarcely sells, it will be hard to convince a publisher to take up your book. But if you grow a large following and gain frequent sales and many reviews, a publisher may be interested in publishing a subsequent book (or even republishing the same book). They’ll want to be impressed with your success and your marketing platform, and it won’t be easy, but the potential is there.

Yet if you can build a large following and earn frequent sales on your own, why would you want to sign a contract with a publisher, tie up your rights, and take a big cut in royalties (even though a large sum up front would be enticing)? If you can be self-made, why give that up? It’s easy to fantasize about receiving a lucrative offer and turning it down, but if you wind up wearing these shoes, it might not turn out to be so easy. It would sure be a nice problem to have, though, wouldn’t it?

Other authors wonder if the grass may be greener on the other side. Some authors try self-publishing, then try to find an agent or publisher when that doesn’t pan out. Some authors land a contract with a traditional publisher, but don’t make what they were expecting, and switch to self-publishing.

Conclusions

There are a lot of opinions out there on whether self-publishing or traditional publishing is better.

Personally, I think it’s the wrong question to ask.

What’s better for you may not be the same as what’s better for someone else. Other people’s lists of advantages and disadvantages can help you collect ideas for your own list, but your list of pros and cons will be unique.

I believe both options can be good, and so is “option three” (i.e. both).

Nothing beats the feeling of holding your book in your hands, knowing that you gave it your best, believing it to be done professionally. That’s what you should strive for. Whether you do this yourself, with help as an indie author, or via a traditional publisher or agent, the end result is still the same—you shared your passion with readers.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.

Happy Valentine’s Day, Writers

Heart Book

It’s a great time to celebrate the love of writing.

  • Writing will always be there for you.
    • Except when you experience writer’s block.
  • You don’t have to try to figure out your writing relationship.
    • You’ll never understand your muse, so don’t bother.
  • The passion you put into writing will never be rejected.
    • But you might receive some criticism from readers.
  • No commitments will stress you out over your writing relationship.
    • Unless you’re presented with a contract to mull over.
  • The reason you can’t stop writing is that Cupid shot an arrow into your rear.
    • Fortunately, it doesn’t prevent you from sitting several hours a day at your desk.

Happy Valentine’s Day, writers!

This day’s for you. 🙂

Set a candlelight dinner for you and your special laptop, and enjoy.

Publishing Resources

I started this blog to provide free help with writing, publishing, and marketing. You can find many free articles on publishing and marketing by clicking one of the following links:

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

Follow me at WordPress, find my author page on Facebook, or connect with me through Twitter.