Authors Have Two Audiences—not One

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Marketing is most effective when the content, packaging, and marketing are all geared toward attracting the target audience.

But there’s a catch: There isn’t just one audience; there are two.

One audience consists of the readers who are likely to enjoy your book, but who haven’t read it yet. The second audience includes fans who have already read your book.

This distinction is important.

For example, a fan doesn’t need to see reminders or hints to purchase a book that he or she has already read. A fan who enjoyed the book enough to find your blog or email you would probably enjoy bonus material.

On the other hand, if you catch the interest of people who read your genre who haven’t read your book, you want to give them opportunities to discover your book. Some supplemental material is less likely to interest people who haven’t read your book—especially fiction, maps, images, or poems that are best understood by someone who is familiar with the book.

Fans may be interested in learning more about you on your blog, whereas content relevant for your target audience is more likely to attract new readers to your blog. You could mix in a little of each, or you can put some of this on a fan page.

If you have a series, fans are looking forward to the release of your next book, whereas you want new readers to discover the first volume.

When you promote a temporary sale price, you want new readers to learn about this, while fans might be a little frustrated to see the discount if they paid full price.

When you interact with people in person or online, if you’re able to determine whether or not they have read your book, this can help you. For example, when communicating by email, you can have a signature line that links to your book for people who haven’t read your book, but a signature line that links to a fan page that has supplemental material for fans.

Part of your online platform should be geared toward new readers, while there should also be some place that fans will appreciate.

Think about your dual audience and how it might impact your marketing efforts. For one, marketing pages that you include at the end of the book should be geared toward fans, since, obviously, they have already read your book.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Read Tuesday Pictures—Second Try

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Melissa Stevens (www.theillustratedauthor.net) read the opinions expressed in my previous post and offered the images that you see at the top and bottom of this post.

Thank you to everyone who provided feedback on the first round of images. Although it’s impossible to please everyone—especially, when opinions may be contradictory—since we will all be able to use the Read Tuesday images, I would like for everyone to be happy with them.

Let me add my opinions, which I didn’t express in the previous post. In the originals, I favored the stars and the gold bow, and was also concerned about clutter around the date. In this new set, the stars are more concentrated around the bag (to me, it’s as if they just popped out of it). The gold stars don’t seem as obtrusive to the text. I kind of like the red bow if we go with the gold stars.

But Read Tuesday isn’t my event, its our event. So your opinions are just as important. You are encouraged to express them.

In case you haven’t heard, Read Tuesday will be a big day for selling and gifting books, like Black Friday, except for books. You can learn more about Read Tuesday (but note that the name has changed) through the link below:

https://chrismcmullen.wordpress.com/2013/09/21/red_tuesday_idea_for_boosting_book_sales/

Chris McMullen

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Read Tuesday Pictures—Need Suggestions

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Artist and cover designer Melissa Stevens (www.theillustratedauthor.net) has put together these drafts for the Read Tuesday image. You can find the alternates at the bottom of this post.

I need your help with this.

  • Do you like this concept?
  • What would you like to change?
  • There are many possibilities, like changing colors, brightening or darkening, adding or removing elements, adding other details. The door is wide open.
  • Which version appeals to you best?
  • Which colors or features do you like best?
  • Which colors or features do you like least?
  • What could we do to make this better?
  • If you would prefer something vastly different, please say what you would like.

Read Tuesday is for everyone, so if you have any opinions, please share them.

In case you haven’t heard, Read Tuesday will be a big day for selling and gifting books, like Black Friday, except for books. You can learn more about Read Tuesday (but note that the name has changed) through the link below:

https://chrismcmullen.wordpress.com/2013/09/21/red_tuesday_idea_for_boosting_book_sales/

Chris McMullen

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Draft of Author Sign-Up Form for Read Tuesday

Read Tuesday Curtains

I made a draft of the author sign-up form for Read Tuesday. (In case you haven’t heard about it yet, you can learn more about Read Tuesday—a bookselling event like Black Friday—by clicking on the link below.)

https://chrismcmullen.wordpress.com/2013/09/21/red_tuesday_idea_for_boosting_book_sales/

The draft has ten questions and a note at the top. Some of the questions will be optional, most will be required (which are required should be clear when filling out the form).

Please look the draft over. If you have comments or think of something we should consider adding, please let me know.

We’ll have a separate form to sign up books (rather than authors), and we can also add separate forms for any small publishers or booksellers that may wish to participate in the event.

Remember, it’s just a draft. (So don’t try to complete the form yet.) Once it’s ready, I’ll post a link to the form, and all you’ll have to do to participate is complete the form online and press a magic submit button. Then I can create a database of the answers at anytime.

Click on the link below to open the form. (It’s a PDF file. Be sure to scroll down to the subsequent pages, or you’ll only see the first few questions.)

Author Sign-up for Read Tuesday

In the note at the top, you can see that I gave myself a silly title, just to show you that I’m really unimportant—that’s what titles are for, right? (Read Tuesday is about many authors providing a great program for thousands of readers, not about any one person or group of people.)

Regarding the image above with the red curtains… I got this idea that we might be able to stir up a little pre-launch buzz for Read Tuesday, and I thought closed curtains like you see in a theater just before a big show might be a good idea. However, the primitive method that I used resulted in a highly pixelated image. I put an image on the Read Tuesday website, the Twitter page, and the Facebook fan page, so at least anyone who visits these sites will see that something is in the works. (These sites are otherwise empty.) I was going to suggest that we post this picture on our blogs, and perhaps even create a few posts to try to stir up some pre-launch buzz for the Read Tuesday event (you can see one image on my sidebar to the right), but since it’s rather pixelated, I decided not to suggest this.

Actually, it’s hard to notice the pixelation on the small sidebar image, so adding these red curtains to all our sidebars might not be a bad idea after all. Feel free to add it to yours and to spread the word. You’re welcome to copy the red curtain image (either above or from the sidebar).

In about a week, we should have much nicer images to work with to help brand the Read Tuesday program. When these are available, I will let you know, and that’s when the Read Tuesday sites will launch.

Chris McMullen

Authors: Try Giving Yourself Advice

If another author asked you for advice and you checked out the other author’s book, would suggestions come to your mind? Maybe you would comment on what you do or don’t like about the cover. You might have suggestions for the blurb. If you found something in the Look Inside that put you off, would you mention it?

People generally love to give out advice. That’s why everyone tends to receive a lot of advice, even when it wasn’t sought. People form opinions easily, and many people don’t hesitate to share them.

Even if you don’t share your opinion so freely, you still form opinions. Suppose you’re checking out a book. You’ll know in an instant if you like or dislike the cover, if the blurb attracts your interest or not, and if there is something that you do or don’t like about the book.

But a funny thing about advice is that while people love to give it to others, they often don’t take their own advice.

  • Evidently, you don’t have to have a good track record in your own relationships in order to give dating advice to others.
  • Apparently, you don’t need to have any skill in a sport yourself in order to give tips to others.
  • Clearly, you don’t have to make the best work-related decisions in order to advise others about their career paths.

Here’s my point. If you’re looking at someone else’s cover, you might find yourself wondering, “How can you put that on your book?” But if it’s your own cover, you don’t tend to be as critical. If you’re shopping for a book, you might think to yourself, “That blurb doesn’t try to catch my interest at all.” But when it’s your own blurb, you’re already interested in it. When you pay five bucks for a book, you tend to get disappointed if you catch several typos. But when it’s your own book, you often read what you meant to write instead of what you actually wrote.

There are two things you can learn from this:

  • You need to try to step aside and evaluate your work critically. Take a break from it and try to approach it as if you were seeing it for the first time, and try to evaluate it as if it were someone else’s book.
  • No matter how hard you try, you can’t see your own work as if it were written by someone else. There is no substitute for external opinions. Getting this before you publish is invaluable.

I know a few authors who will think that they judge themselves more harshly than anyone else – i.e. you feel that you are your own toughest critic. Many of us feel that way.

But we’re our toughest critics only in certain aspects. You’re not your own toughest critic in every aspect. You judge yourself harshly only in the areas that you care about most. You give yourself a large allowance in areas that you don’t care much about.

However, those areas that aren’t so important to you might be very important to shoppers. So even if you are your own toughest critic in some regards, honest external feedback – if you can get it – is still very likely to help you find ways to improve your book.

You shouldn’t necessarily change everything based on external feedback. But first you need to know what that feedback is before you can decide whether or not you feel it merits attention.

Have you ever come across books where the cover, blurb, Look Inside, category selection, or something else probably could have benefited from a little advice? Of course, if you send advice to all of those authors and publishers, some of them won’t want it. I’m not telling you to go advise others about how to publish their books. I’m suggesting that we all need to evaluate our own books more critically, and especially to benefit from more external feedback prior to publishing.

We just don’t look at other books the same way that we look at our own. In this regard, books are kind of like kids. Your book is your baby. It’s not like other books, is it?

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

What’s the Best Thing about Read Tuesday?

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Read Tuesday will be a great opportunity for readers to find a wide selection of books with amazing one-day sale prices. It will be a huge event like Black Friday or Cyber Monday.

Although the discounts and selection of books will be incredible, to me that’s not the best thing about Read Tuesday. I am looking forward to a lot of shopping on Read Tuesday, though.

Read Tuesday will also be a great way to buy gifts for people who love to read books and e-books. Customers can gift e-books – or buy print books to wrap up – at great saving in time for the holidays.

Although the savings will be splendid and the books will make nice gifts, to me that’s not the best thing about Tuesday. I am looking forward to gifting books on Read Tuesday, though.

Read Tuesday will also be a great promotional opportunity for authors and small publishers. By participating in the event, authors can promote their own books while simultaneously promoting the Read Tuesday event.

Although the promotional potential for authors and small publishers will be wonderful, to me that’s not the best thing about Read Tuesday either. I am looking forward to participating on Read Tuesday, though.

So what is the best thing about Read Tuesday?

To me, it’s the nature of the event and how it came about.

Stores usually plan sales events. They sell the products. They control the prices. They do the advertising. Black Friday and Cyber Monday are orchestrated by giant businesses.

Most authors and publishers don’t get much out of Black Friday or Cyber Monday. Most customers are buying electronics, toys, tools, and clothes. Hardly any books will have better prices than normal. If there are, they are probably bestsellers.

Read Tuesday is totally different. This event isn’t orchestrated by big businesses. The idea didn’t even originate from a store. It didn’t come from a publisher. It didn’t come from a bestselling author.

Read Tuesday shows that a very large number of independent authors and publishers can get together and coordinate their efforts to create a huge event.

It’s a chance for us to show what we can do when we put our minds to it; what we can do when we get involved. Individually, we may be small, but together we can thrive.

This event can be huge and it can be professional. I feel that this is an important message.

You don’t have to be a big business, a store, a publisher, or a bestselling author to be highly professional. Anyone can choose to be professional. We can choose to make the Read Tuesday event professional and a huge success.

To me, the best thing about Read Tuesday is the opportunity for thousands of authors to get together and show what we can accomplish together.

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Preparing to Launch Read Tuesday

Read Tuesday

In case you haven’t heard yet, the idea behind Red Tuesday is for authors to get together and provide a book-oriented version of Black Friday and Cyber Monday. You can learn more about the idea here:

https://chrismcmullen.wordpress.com/2013/09/21/red_tuesday_idea_for_boosting_book_sales/

As you may know, we’ve been making several preparations for launching the Read Tuesday event:

  • We have an artist who is working on a logo and images of assorted sizes, like various headers and portrait sizes, with and without text.
  • We have a website, http://www.readtuesday.com, but it’s presently empty. We’re making content for the website so that readers, authors, indie bookstores, and small publishers will be able to find helpful information about Read Tuesday.
  • We’re creating forms that can be completed easily and conveniently online, which will help to compile handy information, like a list of participating authors, catalog data for participating books, a list of participating bookstores, or a sign-up for an email newsletter. Presently, we’re testing out Google Docs to see how those forms work from both ends.
  • We have a Twitter account and Facebook page, but, like the website, they aren’t up and running yet. We’re working to get all of these pages ready before we launch. (It’s pretty cool when you Follow a huge company like Amazon and they Follow you back – even if it was automatic, it’s still pretty cool.) If you want, you could find us and follow us, but there isn’t anything there to follow yet. As soon as these pages are up and running, we will share them with you.
  • We’re looking to add accounts at LinkedIn, PInterest, and more. If you have other suggestions, please feel free to share them.
  • We’re putting together a promotional strategy to try to make Read Tuesday a success. We’ll definitely need your help. You can help create buzz. You can show your participation by filling out the forms (once they’re ready). You can participate with your books. You will be able to use the Read Tuesday images (once they’re ready) to help promote your own books while simultaneously helping to create buzz for Read Tuesday.
  • We’re considering a little low-cost advertising. If you have special requests, feel free to share them. Funding is limited, but we will give expressed ideas consideration.
  • We already have several ideas for how to spread awareness for Read Tuesday. We’ll begin sharing these ideas as soon as the website is up and running. Again, if you have any ideas that you’d like to share, please feel encouraged to do so.
  • We’ve only had a couple of suggestions in the way of slogans or marketing text. More suggestions would be welcome.
  • Would there be any interest in flyers, bookmarks, business cards, brochures, or other printed marketing materials? If so, we could make a file for a flyer, for example, and anyone who is interested could print them. We’re not going to sell promotional materials; but if there is interest, we can make files so that anyone who is interested can order their own (from a supplier of your choice). You just have to express your interest.
  • We need ideas for things to include in an email newsletter for Read Tuesday. If you come up with an idea for an article that may be relevant, contributions will be considered. We’ll consider contributions for content on the website as well as for a newsletter.
  • We’re lacking in the video department. Suggestions, ideas, volunteers, etc. would be quite welcome. If you make your own Read Tuesday trailer, for example, you can feature your own books in the video, promoting your own books and Read Tuesday together. Hint, hint. (Once they are ready, you’ll be able to use the Read Tuesday images with this.)

It’s taking time to get all of this ready. We’d like to launch Read Tuesday all at once. So right now, we’re thinking of launching Read Tuesday – the website, social media, sign-up forms, making the images available, etc. – the week of October 6 (on the 6th or even before, if possible, but at least some time that week).

Remember, Read Tuesday is scheduled for Tuesday, December 10. This gives us two full months to get as much participation and to create as much buzz as possible. (Then we’ll have 12 months before the next Read Tuesday – and a little experience – to make the next one even better. Don’t forget about White Wednesday – or maybe the name will change; but we want this to be a “secret” until Read Tuesday is over.)

Can you think of anything else that we should add to the list above?

Read Tuesday isn’t a person. It’s not a business. It’s not a program. It’s not really even an organization. It’s an idea. It’s an event. It largely consists of a great number of independent authors getting together to bring a huge sales event to people who enjoy reading (and gifting) books.

This means you are just as important to Read Tuesday as anyone else. So, Mr. or Mrs. Important Read Tuesday Participant, please feel free to share your Big ideas. 🙂

Chris McMullen, author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers, Vol. 1 (formatting/publishing) and Vol. 2 (packaging/marketing)

Unpublishing, Republishing, and Updating Your Book

Ideally, you would publish your book perfectly the first time, everything would work out nicely, and you’d live your happily ever after publishing fairy tale.

Ah, but it doesn’t always work out that way.

For whatever reason, suppose you’re considering whether or not to unpublish your book.

Before you decide, you should learn exactly what will happen when you unpublish it. Here are some questions you need to ask:

  • Will the book disappear completely? If not, in what ways will it remain visible?
  • Will the book remain on your author page?
  • If you’re only unpublishing one edition, will the reviews stay linked together?
  • If you republish a revised version later, will old reviews return?
  • How long will it take for the book to be unpublished?

Of course, different publishing services have different policies, as do different online booksellers. So you want to consider all the possibilities.

A book won’t vanish from Amazon. However, an unpublished e-book can be removed so that customers won’t find it when they’re shopping. Print books, on the other hand, are permanently listed for the benefit of anybody who might have a used copy to sell.

At Amazon, once you add a physical book to your author page at AuthorCentral, it will evidently remain there forever. If you publish a paperback, for example, and add it to your author page, even if you unpublish the book, it will remain on your author page. The rationale behind it is that a previous customer could potentially have a used copy to sell, and this allows other customers to purchase such copies.

That’s something to consider when you sign up for an author page and when you add a new book to it. Think it over very carefully to make sure you won’t want to remove it from your author page in the future. (Suppose you have a Kindle edition already on your author page and then publish a paperback edition. If these become linked together, your paperback will appear on your author page even though you didn’t specifically add that edition to your author page.)

However, this isn’t an issue with e-books. If you unpublish a Kindle edition, the e-book can be removed from your author page. If it’s linked to a print edition, the print edition will remain on your author page, but the Kindle edition can be removed.

Suppose you have Kindle and print editions linked together. Some reviews may declare that they are for the Kindle edition or for the print edition. If you unpublish the Kindle edition, all of the reviews for both editions will remain on the print edition’s product page. However, you can politely ask AuthorCentral to unlink the two editions once the Kindle edition is unpublished, if you wish to have the reviews from the Kindle edition removed from the print edition.

A print book can’t truly be unpublished from Amazon. You can disable the Amazon sales channel. If you publish through CreateSpace, you can disable all other sales channels, too. You can even ask CreateSpace to retire the book for you once the sales channels have been disabled. However, the book will still continue to appear on Amazon, even though customers won’t be able to buy new copies directly from Amazon. This allows any customers or vendors who have new or used copies to resell them on Amazon.

If you unpublish an e-book and republish a revised version later, any reviews that you had before could suddenly appear on the republished e-book. It might be a month down the line, if not sooner. (I’ve never tried republishing an e-book, but other authors have discussed their experiences with this.) If it does happen and you’ve made significant revisions, you might contact Kindle Direct Publishing (KDP) and politely explain this. Nevertheless, nothing prevents a customer who left a review the first time from finding your e-book again and leaving a new review.

You could republish an e-book with a new title or cover. However, this may confuse customers to the point that some of your previous customers buy a second copy of the same book by mistake, which could result in negative reviews. (Perhaps a clear explanation in the blurb could help minimize this.) With a new title, old reviews are unlikely to show up on the republished e-book.

If you just need to revise your book, you may not need to unpublish it. It depends on the circumstances. If it’s desirable to prevent the sale of your book until the corrections are made, then for an e-book you must unpublish it in the meantime, and or a print book you must disable the sales channels until the changes are made.

It’s not necessary to create a new edition (with a new ISBN, for a print book) when revising your book. You can simply update the current edition, perhaps mentioning this briefly in the blurb. Include the edition number (or something that you’ll recognize) in the Look Inside for your own benefit. This way, when you check out the Look Inside at Amazon, you’ll be able to tell precisely which edition is showing; and if a customer shows you your book or inquires about the content, you’ll be able to check which edition the customer is referencing.

With Kindle, it is possible to notify previous customers that a file has been revised, but it depends on the circumstances and what KDP (not you) decides. You can find a place to send a request to KDP from the KDP help pages.

  • If KDP determines that the issue is minor, they will not contact customers. However, if a customer visits the Managing Your Kindle page at Amazon, the customer can receive the update there. The problem is that the customer won’t know to look for the update.
  • If KDP declares that the issue is critical, your e-book will go off sale until you correct the problem. When you fix it, notify KDP of the update. Then there may be a lengthy delay. Once KDP approves the revision and puts the book back on sale, customers will be notified.
  • If the issue is major, but not critical, in KDP’s eyes, then customers will be notified that an update is available.

There may be lengthy delays if you use an e-book aggregator like Smashwords, if the e-book has already been distributed.

The best action is to do everything possible to get the book right the first time. You only get one chance to make a good first impression.

Chris McMullen, Author of A Detailed Guide to Self-Publishing with Amazon and Other Online Booksellers

  • Volume 1 on formatting and publishing
  • Volume 2 on marketability and marketing

What would you like to see on our Read Tuesday website?

Read Tuesday

As it may help anyone who participates on Read Tuesday, I would like you to think of the Read Tuesday website as our website, rather than my website. So I encourage your suggestions, comments, ideas, concerns, feedback, etc. 🙂

Reminder: The Read Tuesday concept is our effort to provide readers with a Black Friday or Cyber Monday type of sales event specifically for books. You can learn more about it through the link below.

https://chrismcmullen.wordpress.com/2013/09/21/red_tuesday_idea_for_boosting_book_sales/

I’ll list some of my thoughts here, and invite you to add yours in the comments section.

  • The Read Tuesday banner, once it is ready.
  • A description of the Read Tuesday concept.
  • A separate list of quotes from authors and readers who are looking forward to the event. If you’d like to contribute, all you need to do is give me your quote, whether you’re speaking as an author or reader, how you’d like your name or nickname to appear, what I should put for your location (or leave blank, if you wish), and if you would like me to include, say, your author website. You can contact me by email from my about me page, or leave a comment (whatever you prefer). I intend to sprinkle some throughout the website, and have one page dedicated to it if there are enough.
  • A Like button for Facebook, a Follow button for Twitter, etc. once those pages are setup.
  • A page with information for readers and a page with information for prospective authors.
  • Contact info.

Can you think of other content? What other kinds of images? Other types of pages?

If you have any requests for the style or structure of the website, those suggestions are encouraged, too.

I could try to make a page of participating authors, with names and maybe photos. But if the list gets really long…

I could also try to make a catalog of participating books (perhaps not to be released until closer to the event date). But again, if it gets very long… If anyone can think of a way to make it very easy to add and update, please turn on the lights. 🙂

Of course, all authors can promote their own books through the Read Tuesday event by mentioning their own books while simultaneously spreading word of the program. Similarly, authors can get together in groups (by subgenre, for example, but not necessarily) and make sub-catalogs, featuring their books that will be in the program. Such smaller catalogs could prove more beneficial than a master catalog.

Read Tuesday: Have Website, Need Slogan

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I changed it to Read Tuesday because http://www.readtuesday.com was available. I also purchased the domain so we now have a website for it. Don’t rush over there; it’s empty as of yet. 🙂

I asked an artist to work on the images. But it’s still not too late to share your ideas and help shape things. We’ll include “Read Tuesday” and the date (December 10, 2013) with the images. I’d like a set of images that include a slogan of sorts. TamrahJo provided a suggestion for some text. Does anyone else have ideas? We could really use slogan, phrase, or other short text ideas.

Regarding the catalog idea, I’m thinking we may not want to release it, if we make one, until much closer to the event date. Just like stores don’t want you to know exactly what will be on sale and for how much too far in advance.

There is an opportunity for someone who loves Twitter or Facebook to take one of these on or get involved with it. If you run one of these, you can have your name on the about me section, and you have the opportunity to interact with people through the Red Tuesday concept. I’ll do it if needed, but I know some of you have a knack for these, so I’ll give you the chance. I have other ideas beyond social media, but Twitter and Facebook pages are probably something we want to get up and running very soon.

Once we have the images ready to go, we’ll want to build buzz for it and start promoting it. Remember, if you write a post or article about Read Tuesday, you’re able to promote your own book while promoting the program simultaneously (at a minimum, you’re going to mention that your own book, Whatever the Title Is, will be in the program, and your audience may look forward to it).

You have a chance to help shape this event. If you have ideas, you are encouraged to share them. Ideas are greatly appreciated. 🙂